HVAC reviews in Rochester, New York

The company is very polite and friendly. The tech was awesome. He had my furnace up in running in about 20 minutes.

They are amazing group of people that know their HVAC knowledge. Great rates. They are very quick to fix and help with any issues.

Had a great system installed 3 yrs ago. Everything still works great! The crew was really nice too.

Instead of telling me they couldn't or didn't want to repair my unit, they told me they were waiting for a part for it. That was 7 months ago. Very unprofessional. Don't waste your time with these guys.

A huge thank you to John, Brian and Dave for installing the new AC at my work. They were all friendly, professional and cleaned up like they were never there. Highly recommend Huether.

Best custom service ever. They could not work on our equipment but took the time to refer us to a contractor who didnthe job. I will be using them for future heating installs and service

I picked Heuther based on the web reviews and I could not be happier! Their tech Dave was outstanding. Heuther will be the go to for anything heating and cooling! A++++++

My furnace was kicking on and off constantly and having a hard time producing consistent heat. They came out, showed my where the part was located, how to remove it and clean it (saving me money for the next time this issue occurs). They put the part back in and no problems since.

I just called to arrange a furnace cleaning and they were very responsive and accomodating. I had Huether Heating & Cooling install a completely new HVAC system just last year and they were great! Excellent service and results. I would highly recommend them.

Got a furnace checkup and cleaning on 10/20.
The technician was very professional and performed a thorough cleaning and diagnostic. In my observation, it was far and above the best furnace service call that I had ever received. Two thumbs up!! I will be sure to call Huether when it is time for service or replacement in the future.

Very pleased with the service and quality of work. We are selling our house and needed our AC unit to be serviced and a slight repair. They not only came out first thing on Monday after a holiday weekend but they were super affordable and excellent customer service. You will not be disappointed!

My family and I had a heating emergency. I called the office during regular business hours 3xs and no answer, as well as calling the emergency line. There was no answer or a call back. My family has been a loyal customers for years and this is how you treat loyal customers. We ended up calling another company and that company was able to take care of the problem.

They canceled my appointment a hour before they were supposed to come clean my furnace. I called twice to reschedule, left messages and no return call. They came highly recommended but I don't see what people like about them.

Highly recommended.

This is the second time I've used Huether. I have a Rheem high efficiency furnace that was originally installed by Huether. The other night the furnace stopped igniting. I called Huether in the morning. The dispatcher was cheerful and quick.

Bob, the technician, arrived in less than 30 minutes. He diagnosed the problem, installed the defective parts and got it up and running. He also answered all of my questions and gave me good advice on how to make best use of the furnace.

As a boost, Bob was upbeat and friendly.

Made my day!

I am very pleased with the new furnace and the work done by Huether Heating and Cooling.

The owner came to quote, was quick and efficient, and very personable. Price was extremely reasonable for work to be done. Other firms had quoted items that, as it turned out, were not needed.

The installation was scheduled for only 4 days after his visit, the installation crew showed up at the precise time scheduled, and the crew knew what they were doing and were courteous.

The entire project, removal of old furnace and installation of new, was completed in three hours.

The bill was exactly as quoted, no additional charges.

The new furnace works great!

I have been a long time customer of Huether Heating and Cooling. From the very first appointment I was struck by their honesty and have put my trust in them ever since. I have always received great customer service and am confident in their expertise and quality of work. I would highly recommend them to anyone.

Very professional service.
My furnace stopped working, they sent a technician out to troubleshoot. He found it was a pressure switch. Once determined that one was not available they had it shipped overnight and installed the next day. Service fee was very reasonable. A few days later furnace stopped again and they immediately sent the technician out to take a look. He very thoroughly checked over the furnace and determined it was a lock out code. Once reset I have not had an issue. This visit was no charge. Serviceman was very professional, knowelagable and personable. He explained everything that he was doing. Company communications were excellent and service fees were very reasonable. I would highly recommend.

I called Huether Heating and Cooling reluctantly as I take care of my own home repairs and don't like to pay professionals. After taking the doors of the furnace and seeing electronics I feel belong in a space shuttle, I knew it was time to call. I could not be more happy with this company. First they took my call at 7pm and responded to my house at about 8pm. The two gentlemen that came to my house were amazing and talked me through what had gone wrong. I asked if they wanted payment on spot and they said we need to bill you to see if the parts are under warranty.. and they were(saving me $). Thank you so much for your service and you have gained a customer moving forward.

These guys were great! Very fast service, on time, and also much better pricing than one of the large local companies for our furnace install. Additionally, the initial communication was excellent and they were very nice on the phone. Would not hesitate to use again.

Incredible! John Huether and Dave replaced my furnace like they were a pit crew from nascar! They knew and did everything right and even cleaned up after! Great service and very professional!

Dont go to " I know a guy that knows a guy" go to the professionals...

They took out my old trane and put a rheem in its place and the quality looked a lot better on the rheem, very happy!

Dave is an amazing knowledgeable technician! He knew exactly what was wrong with my old unit immediately. Very honest and efficient. Highly recommend if you need a quick response, expertise, and honesty!