HVAC reviews in Rochester, New York

Justin Rawnsley was absolutely amazing to work with! He was clear, concise and made sure I understood everything. He was always available if I had questions and walked me through each step of the process! He always kept me updated. His guys were on time, very polite, did a fantastic job and even cleaned up my yard afterwards! I can't recommend him and his team enough!! 10/10 recommend!!!

I highly recommend Hughesco of Rochester.

I contacted Evan regarding the NYSERDA program and through his efforts the project was approved. Evan is to be commended for his work ethic and communication skills and went above and beyond to ensure everything went smoothly. He was always available for any questions or concerns and was wonderful to work with.

Nick and Nick, and Darrell and Miguel worked on installation and were professional, knowledgeable, and great assets to the team.

Each and every person exhibited excellent communication and workmanship and I couldn't be happier with the results.

Evan was a pleasure to work with, responsive and friendly and helped make the process for heat pump and electrical upgrade incentives through NYSERDA as smooth as possible. He went above and beyond to resolve an unforeseen issue with the new heat pump technology after it was installed and it is working great! Definitely recommend!

Excellent experience working with Evan at Hughesco! Evan guided the process with knowledge and skill. I’d rate 10 stars, if possible. The level of support was everything a customer seeks and needs. All questions were answered. Any concerns quickly resolved. Through Evan’s guidance, we were able to proceed with the NYSERDA’s electrical upgrade and heat pump dryer incentive, smoothly. It made an otherwise daunting and confusing process understandable and possible. So happy and highly recommend!!

This review is long overdue. These guys are AMAZING! Justin, Pat, Miguel Sr., Miguel Jr., Steve (I hope I didn’t leave anyone out) did exactly what they set out to do. Justin made all the paperwork seamless. He printed the scope and we talked about options. Their company, Hughesco of Rochester, was willing to work out a date to come and do the insulation/updates, as we were renovating the upstairs and putting up drywall. They told us exactly when would be the best time for them to come and do the job. Pat, on the other hand, is a very knowledgeable contractor. I picked his brain about everything since we were brand new homeowners. Not only did he answer questions, he always took the time to look at the issue and give his honest professional opinion.

The guys who installed the insulation and did the upgrades were the nicest bunch: professional, cleaned up after themselves, and didn’t mind our 5 year old asking them what they were doing. :-) Let me tell you, what a difference you will see in your home. The drafts are gone, the icicles are non existent. This is an opportunity you don’t want to pass up. We did qualify for the grant and we got a new hot water tank and furnace. The financing is very easy and low, and its for 30 years. You have the option to pay off sooner. Again, worth the investment. Not to mention, new smoke detectors, carbon monoxide detectors, efficient light bulbs, and a new thermostat. The foam insulation in the basement was one of the the best deals of the package. No draft and the basement is not an icebox. All great incentives to make your home more efficient and more economical.

Unfortunately, on Easter Sunday 2021, our family experienced an extreme tragedy when a car crashed into our home and caught fire. The guys who did the insulation stopped by the house after going out of their way to give us their heartfelt condolences. To us, that gesture meant a lot to us and said a lot about the employees that work at Hughesco. While our home is being rebuilt, I contacted Justin to see if they will be able to come back and re-insulate our home. Justin reassured us they will be back to make our home tight again. I trust Justin, Pat and the rest of team to uphold their promise and do another fantastic job!

Lastly, they did such as wonderful job, they will be offering the same incentives to my in-laws home. I recommend calling Justin and have them do an energy assessment and see what they can do for you. If it's not something you wish to do, there is no pressure, but by doing nothing you cannot reap the benefits of a sealed home. Having it sealed will mean a warmer home in the winter and a cooler home in the summer. Give them call today.

Shout out to Justin for setting up this installation and making it all happen. The crew of Nick B, Nick C, Isaac and Orest did a phenomenal job on the installation. Absolutely professional, detail oriented and on time. Highly recommend this company.

I am pleased and honored to be associated with Evan Hickernell of Hughesco of Rochester.
Evan was personable, professional and caring of my specific needs to help me with my home repairs.
Every step was taken to ensure that my home repairs were made in accordance with the standards of the company and the quality of the job that was provided to me.
It was an honor to be associated with Evan and the partnership provided.

Nice day of training

Good

Nice staff

Good people

The ultimate HVAC wholesaler.

Nice place to visit

Very friendly people to deal with.

Good company to do business with.

Fast unload and very nice people.

Any Oem Parts for hvac York or Johnson Control here is the place

Excellent customer service and knowledgeable staff.

Good inventory great service

I left a message and they got right back to me and answered my questions. Thank you.

Saw a driver today have a lot of road rage for no reason. In case you're wondering, he got off at Lyell Ave a bit before 7am from 390 going south. So I have no idea how you guys are at your jobs, but I'm never going to hire you if you're drivers are rude. Hope that driver finds some patience while I find another heating and cooling place :)