HVAC reviews in Rochester, New York

This was my first experience with Felgemacher Masonry. My chimney cap needed replaced as well as the first three rows of brick under the cap. There were also several rows of brick pointing needed to complete this job.
Wesley and Alex did excellent work and completed in a timely manner!
Thank you Felgemacher!

I was thoroughly impressed with the quality and detail of the inspection of my chimney. The technician was professional, friendly and he took the time to explain every aspect of the inspection. I will definitely use them again and refer them to friends. Great job!!

Felgemacher techs installed an electric fireplace insert for us. They did a great job. I also appreciated their communications. Everything went as planned.

Matt arrived exactly on time and went right to work on cleaning and inspecting our fireplace chimney. He was very neat thorough and explained clearly the state of our chimney and recommended a cleaning schedule based on our usage. Highly recommend this company.

We had an emergency and had to leave our home due to dangerous CO levels in our basement. Felgemacher was kind enough to fit us into their schedule the next day so that we could return. They found the source of the CO in our chimney clean out, took care of it and made sure our house was safe to return. We are grateful they could help us in this stressful situation.

I was in need of having my chimney cleaned. Johnny was on time, professional and courteous. He explained what was necessary to keep my fireplace working properly for years to come. When he was finished he cleaned up so you wouldn’t even notice the work had been done.
I am one very happy costumer.

Technician, Sean, called and arrived early. Very professional, cleaning of chimney was complete and timely. Explanation of work/findings was easy to understand, supported with photos.will follow up in warmer weather to complete job. Will recommend to others

Excellent experience. The tech was professional, knew what he was doing, and answered all my questions. He used a drop cloth while cleaning the fireplace and chimney so there was no sooty ashy mess. Highly recommend

Kris was great! A pleasure to work with, did a thorough job and just a nice guy. Prices were very reasonable. Will definitely use them next time I need a chimney cleaning!

We had our chimney inspected and cleaned by Chris. He was efficient, clean and explained everything to me very thoroughly. Making the appointment was easy and pleasant. I will continue to have Felgemacher inspect and service my chimney and highly recommend them to others.

Felgemacher is a great family-owned local masonry and chimney company. The service was completed in a timely manner, customer service is very helpful, and the work team was very nice, knowledgeable and did a wonderful job. I highly recommend this company. (And no, I am not related just a satisfied customer)!

Your employee Austin was excellent and very thorough in explaining everything. He did a great job and left the house as clean as it was before he got there. Highly recommend.

Having recently had chimney work done by this company, I have nothing but good things to say about them. From our initial meeting with Eric to the relationship formed with the crews who did the work, everything was done in a truly professional way and we were totally satisfied with the results. I would recommend Felgemacher Masonry & Chimney to anyone needing this type of work done.

I needed Mason repairs to a freight elevator for our Certificate of Occupancy. Also, I needed it in a hurry. Matt came to look and create an estimate, which was done in a timely manner. Within weeks Tim and his helper were onsite for the repairs. The work ended up being more extensive than Matt estimated, only because they couldn’t know till they got up there. All in all I would hire this company again and highly recommend them.

This week, Felgemacher repaired longstanding problems with my 118-year-old chimney that could have caused the chimney to collapse and badly damage my roof.

The team that worked on my chimney came early, stayed late, worked efficiently, got through earlier than anticipated.

Their work definitely added value to my home.

Sales people, customer service, people, and technicians were all very knowledgeable and explained issues very well.

Felgemacher was just about the only place to do creosote removal. We moved in to our home 3 yrs ago and the previous owners hadn’t done any maintenance on the wood burning fireplace. Our build up was so so bad by the time we scheduled a routine cleaning that it was labeled as Do Not Use. Creosote removal is very expensive. Felgemacher did a good job I’d say overall. We were told to add a concrete cap to the fireplace for future safety and preservation of our fireplace so the work total was almost $7,000. Pretty insane. they guaranteed us we won’t need to do this removal again for at least 20 years with routine cleaning so I guess that’s a plus. Took a long time to schedule and they aren’t the most organized with your information. Make sure you ask for all of your photos during / after cleanings and any work that’s done because they don’t just send that information to you. Overall I wish they were more affordable but unfortunately it is what it is I guess.

Felgemacher replaced my home’s fireplace liner and re poured the crown. For the first time we are able to enjoy our fireplace! They were priced fair, did great work, and communicated well. Highly recommend!

Felgemacher Masonry did an excellent job repairing the brick work in the front of my house. They were reasonably priced and very professional. I would highly recommend using them for your masonry needs. They were also very easy to work with and their follow-up was very good.

Matt was great! Came earlier than the appointment time which was awesome. Took his time cleaning My chimney stack and laid it right on the line That would be very dangerous to light my wood burning stove again. I appreciated him very much.

Quality work, professional and fair priced…..Highly Recommend.

We needed a complete chimney rebuild from the roofline up. We chose to go with Felgemacher after receiving several other estimates.

They came out to inspect, the day after we called. They also were the only company that took photos for us to see the condition of the chimney. We had the photos and the estimate within minutes. We also got “after photos” and could see the quality work up close.

Tom and his co-worker, (Matt?) did a great job and when they were done, made sure everything was cleaned up.

Bottom line quality work, fair price…highly recommend
~Karol & Ray

Exceptional work… VERY pleased with new crown, cap and needed brick replacements… including enhancement to pre existing soldier brick below crown.

Thank YOU!