HVAC reviews in Staten Island, New York

Had a leak from my air conditioning that I couldn't figure out. I looked for local HVAC firms in Staten Island and found 123 Heating & Cooling. They arrived the same day, identified the issue quickly, and cleared out a clogged drain line. The technicians were professional, honest, and didn't push extra work on me. If you're having AC problems in Staten Island, they're worth considering for a reliable fix.

I'm thoroughly impressed with this company's service. My AC gave up on me during one of the hottest nights of the summer, making it unbearable. I called them the next morning, and to my surprise, they arrived that same day. The technician was extremely friendly, knowledgeable, and got everything back up and running quickly. The cold air that returned was a blessing. I'm incredibly grateful for their timely and professional service.

They showed up when I needed help ASAP. The crew was super knowledgeable, friendly, and polished from start to finish.

The job was done right, their team was polite, and the price was fair - no extras or high-pressure sales. They took the time to figure out what was going on, offered useful tips, and made sure everything ran smoothly before they left.
If you need a good HVAC company, 123 Heating and Cooling is your bet. I'll be calling them again in the future for sure!

I woke up to find water spilling out of my garage, which led me to discover that my hot water heater had given up the ghost. I rushed home from work to a scene of chaos, only to learn that my job was literally drenched in the process. I called 123 Heating and Cooling, explaining the situation, and they promptly scheduled a technician to fix the issue. Within an hour, Ash arrived on the scene and removed the old heater, replacing it with a new one in under three hours. The workmanship and quality of service were exceptional, and I'm grateful for their timely response. The technicians treated me like family, which is more than I can say for other companies. Their prices were also significantly lower than what I've seen elsewhere on Staten Island.

The new HVAC installation was done professionally and efficiently at our office in midtown. The result is a noticeable improvement over our old system, which greatly enhances the comfort of our space. Good work. 👍

We rely on Legacy HVAC for our heating and cooling needs, appreciating their rapid responses and transparent communication. Their pricing is reasonable for the quality of service provided, so we're satisfied with the experience.

I had this company install a mini split system in my home. They took care of everything from sizing to purchase and installation. The whole process went smoothly - all three indoor units and outside compressor were up and running on the same day. Since then, the system has worked flawlessly with no issues. I'm extremely satisfied with the service.

These HVAC pros are top-notch, possessing a rare blend of technical acumen and problem-solving prowess. Their dedication to excellence is unwavering. The team went above and beyond, providing exceptional service. I'm impressed by their expertise and commitment to delivering outstanding results.

Jonathan is the real deal - a top-notch, expert HVAC guy who knows his stuff. Showing up on one of the hottest days of the year, he had our place cooled down in no time. Hands down, I'd steer people towards Legacy HVAC in an instant.

We hired Legacy HVAC for maintenance at our workplace and they sent someone over who fixed an issue with our air conditioning unit. It was resolved efficiently by Jonathan, no complaints whatsoever.

I recently used Legacy HVAC & Mechanical Services for a new hot water heater, and my experience far exceeded expectations. Their technician, Jonathan, showed exceptional skill and speed. He demonstrated true professionalism from start to finish. The installation process was seamless, with no issues or surprises. The new hot water heater is working flawlessly. I strongly endorse Legacy HVAC & Mechanical Services due to their outstanding service and expertise.

I had this company handle three fridge installations at my restaurant. Their work was top-notch and exceeded my expectations - I'm extremely pleased and already looking to hire them again in the future. Thanks for a job well done!

James, Sal, and their team are top-notch. Their service was impressive - prompt, thorough, and spotless. They left the area in pristine condition, demonstrating exceptional professionalism throughout the entire process.

I needed help with a clogged dryer vent and Reliable Heating & Cooling did an excellent job. The technician who fixed it was friendly and meticulous in his work, which impressed me greatly. Their service exceeded my expectations - I've had few hassle-free interactions with companies like this before. If you have similar issues, don't hesitate to call them; they're the best option for this type of service.

Sal and his team were top-notch. Showed up quickly with no hassle for an estimate when our AC went out during a heatwave. The job was done fast, despite being tricky, and they left the house spotless. Follow-up was prompt and answers to questions came without delay - even on a holiday weekend.

I had a decent experience with Reliable Heating and Cooling initially. They repaired and maintained my old ductless system after it was installed by another contractor years ago. I paid around $1000 for multiple repairs and maintenance visits, but eventually, the system gave up completely. Sal, who seems to be the only point of contact at the company, told me that two parts needed to be replaced under warranty with Mitsubishi.

However, things took a turn for the worse when he said those parts had to be charged to my credit card first. He explained that they would pick up the old parts, install them, box them up, and then complete the warranty paperwork before crediting me back once it was processed. I found scheduling the work to be frustrating due to what appeared to be his lack of availability or willingness to accommodate our schedules.

At times, he seemed cooperative, but other times, he was dismissive or unresponsive. When I asked if certain dates were available in August, he said we'd have to wait 2-4 weeks for a slot. I later asked again in September and got the same response, but this time with less enthusiasm. He told me that once again, Reliable Heating and Cooling didn't do warranty work.

As of my review, Sal still hasn't committed to fixing my system or providing a specific date for the repair. Instead, he's left holding the parts, which has led me to contact his supplier in an attempt to get a refund. I've also filed a complaint with the BBB.

The situation took a dramatic turn when Sal called me and became aggressive, threatening to sue my family if I didn't drop my complaint. To me, this behavior suggests that Sal is not only unprofessional but also takes pleasure in intimidating working-class families in our neighborhood. His actions have left a sour taste in my mouth, and I would advise others to exercise caution when dealing with Reliable Heating and Cooling.

These services overcharge and delivered subpar value for the price. I hired them to diagnose a heating issue, but they didn't provide a clear estimate before starting work. The repair was completed, but at an exorbitant cost. It's suspicious that many of these positive reviews seem fabricated with only one entry each.

Had a critical situation with my upstairs neighbor's unit - pan overflowing and water leaking into mine. Spoke to James and someone arrived promptly. The repair was efficient, fixing the issue quickly. Extremely satisfied with the response time and work quality, I highly recommend Reliable for their emergency services.

Excellent work by James, who demonstrated top-notch technical skills and provided outstanding customer service. His thorough diagnosis and repair of my furnace were done with clear explanations and attention to detail. The entire process was efficient and professional. Highly recommended.

We called in because our central AC wasn't working. Sal arrived quickly and identified the issue - a tube leak - and explained what caused it. He arranged for a technician to follow up the next day when we were leaving town and fixed the problem, topping off with gas that we had on hand. The repair gave us another year's use out of the unit at least. We're impressed by Sal's expertise and responsiveness, who focused on finding the most practical solution for our situation.

Got great service right away during a sweltering summer. The technicians were super knowledgeable and explained everything needed to keep my old AC running smoothly. That's why I'm sticking with Reliable for all my HVAC needs.