HVAC reviews in Staten Island, New York

I'm extremely dissatisfied with Tolik's team and would advise others to avoid them at all costs. We hired Tolik to install split units in our home after a contractor's recommendation, but it was a disastrous decision. From the start, they dropped one of our existing splits, which we were supposed to save for reuse, forcing us to purchase an additional unit.

Their initial scope of work included repairing our central air and heating system, but they didn't even attempt to do so. Instead, they damaged our existing condenser's ductwork, leaving it in a state of disrepair. What's more, they installed ceiling vents that were connected to nothing, rendering two bathrooms unusable without heat or air conditioning.

To make matters worse, Tolik made an egregious error by connecting one of the condensation lines directly to the main drain for our primary bathroom. This poorly done connection led to a persistent leak in the floor below the bathroom for months, with no clear source of the problem until we had to dig out the entire outside of the house to rework the drainage system.

The cost of fixing this mess was staggering - over $25,000 - and it took us weeks to rip up the room, replace the floors, and redo all the sheetrock due to mold caused by the leak. When we presented Tolik with our bill, he claimed he couldn't afford it and suggested a payment plan, but since then, he's been radio silent.

The financial burden and stress this debacle has put on us is immeasurable. I would never recommend working with Tolik or his team to anyone and would warn others to steer clear of them altogether.

I recently had a fantastic experience with Eldar and his team. As someone who's comfortable with basic DIY projects, I was hesitant to hire professionals for my air conditioning unit installation. However, when I saw a neighbor get their unit installed, I decided to do some research.

I spoke to the owner of the house and asked about their experience with Eldar. He raved about his service, which piqued my interest. I also reached out to another guy who had worked on houses in my neighborhood – someone I didn't particularly care for. Despite this, I wanted to make sure I was making the right decision.

Eldar's price was fair, and more importantly, I genuinely liked him and trusted him. His team executed the plan exactly as I requested for both units, and they were extremely responsive throughout the process. What really impressed me was that he communicated with me ahead of time to ensure his arrival wouldn't disrupt my plans.

He even asked if it would be okay to continue working around 7 pm, showing that he valued respecting my schedule. This level of professionalism is rare in this industry, and I was blown away by Eldar's attention to detail.

The job was completed in one day, and the end result looks stunning and functions perfectly. My wife and I are thrilled with the work done, and we're extremely happy with Eldar's service.

I've been meticulous about hiring reliable tradespeople for my home repairs, and it's not often that I find someone who exceeds my expectations. In fact, I was so impressed that I immediately hired Eldar to install air conditioning units at my mother's house as well. The results were fantastic – one week later, her new units are installed, and she's delighted with the service.

If you're looking for a reliable and skilled professional to install your air conditioning unit, look no further than Eldar and his team. They truly deliver exceptional work and customer service that will leave you extremely satisfied.

I'm thoroughly satisfied with their service. They handled two separate jobs flawlessly, demonstrating not only expertise but also a spotless work environment and punctuality. What sets them apart is their keen awareness of clients' needs – they responded promptly to our concerns. Their reliability on schedule and pricing is impressive.

Found Eldar through Facebook, and after some discussion, booked him to install a central air unit. He's knowledgeable about HVAC systems and addressed all my concerns. His work was thorough and tidy, with neatly organized wires and hoses. Overall, I'm satisfied with the service.

They did exceptional work, being trustworthy and efficient. I was in a bind during the summer heat and they stepped up. Their crew is courteous and tidy. Give them a try, especially Eldar - they'll not let you down.

Eldar and his team at Roto Rooter HVAC are the epitome of professionalism. They kept their promises without fail, delivering top-notch work that's visually stunning. My experience working with Eldar was nothing short of exceptional - 5 ⭐️

He's an absolute pleasure to deal with, radiating patience and friendliness that made me feel almost guilty for being so generous with my tip. As someone who rarely shows appreciation for professional services, it's a testament to their exceptional work that I felt compelled to do so. What impressed me even more was the comprehensive overhaul they performed on my ductless AC unit.

Not only did they expertly install and maintain the new system, but they also removed the outdated, dirty conventional unit and restored the original AC hole to its former glory. The before-and-after results speak for themselves - I've attached a photo to showcase their exceptional workmanship. In short, I'm overjoyed with the outcome and wouldn't hesitate to recommend this company to anyone.

I stumbled upon Roto Rooter through a social media post and checked their online reviews. We reached out to multiple companies for an estimate, but it was Eldar's professionalism that sealed the deal when he visited our home.

The entire process went smoothly. From installation to cleanup, Eldar and his team far exceeded our expectations. They even took care of small details like picking up a plate cover from the store to conceal the electrical wires.

We wholeheartedly endorse this service.

I recently had HVAC Solution Group handle a problem with my home's heating and cooling systems. The technician arrived on time, showed expertise, and fixed the issue quickly. The work was done at a fair price point, which made it easy to agree on. Overall, I'm very pleased with how everything turned out, and I'd suggest them to others because of their reliable service and good value.

Top-notch air conditioning service.

Hired on short notice, they arrived promptly and presented a sleek, modern appearance.

The technician diagnosed the issue remotely and found the simple fix - just replacing the dead battery. This saved both me money and them time and fuel, which was a huge relief on a sweltering summer day.

Used HVAC Solution Group for a new installation in my home. The job got done quickly as promised and the technicians were highly skilled and respectful.

A contractor's experience working with this company has been overwhelmingly positive, thanks to their ability to collaborate effectively with trades who appreciate the scope of work being offered at a fair price. The work crew is highly skilled and professional, providing genuine value without pretenses. A refreshing and authentic endorsement from a satisfied trade partner.

We had excellent service from this trusted company. Their staff is knowledgeable and confident in their work. They arrived, set up an efficient system, and cleaned up afterwards. Communication with Diti was outstanding - truly exceptional. We highly recommend them to anyone looking for reliable home services.

Excellent experience with this home services business - they delivered top-notch service, were prompt and knowledgeable, and got the job done quickly and effectively. Everything was clearly explained, and the work held up perfectly. I highly recommend them and will definitely be using their services again.

Sam is exceptional - has consistently provided top-notch service, often going above and beyond to resolve issues. His reliability is unwavering, making him an invaluable resource for anyone in need of assistance.

They're top-notch.

Friendly staff provided quick service with excellent expertise.

Fast and efficient service delivered with professionalism, appreciated.

As a homeowner, I wholeheartedly endorse this company for their speedy and courteous service, making them the go-to choice for my heating needs.

I'm thoroughly satisfied with this company. They show up on time, are upfront about costs, and avoid upselling unnecessary extras – a refreshing change from some others in the industry.