HVAC reviews in Staten Island, New York

I've used P.A.C. for a repair service and they delivered on their promises. The team showed up promptly, provided clear estimates, and kept me updated throughout the process. Their technician, Joe, was polite and efficient, making the experience seamless and hassle-free.

I'm thrilled with the service I received from this company. Chris and his colleague were prompt, efficient, and left nothing behind. The replacement of my water heater was seamless and hassle-free. Their professionalism is top-notch, making me extremely satisfied with my decision to use them. Thank you for your excellent response time!

We recently purchased a new furnace that malfunctioned shortly after installation. A technician arrived promptly, despite harsh weather conditions, within 15 minutes. John was incredibly efficient and knowledgeable, getting us up and running in just 15 minutes. He's an outstanding tech who exceeded our expectations. The whole process, from initial issue to resolution, was seamless and appreciated.

The technician who arrived on schedule was polite and competent. Initially, we were concerned about the quoted cost, but after some discussion, the price came down, making it more reasonable. Peter's work, along with that of his assistant, was impressive in terms of speed and quality. We're pleased with the final outcome and appreciate the company's willingness to adapt its pricing.

I had a very positive experience with this home services company from start to finish. John, the representative I met with, was knowledgeable, friendly, and professional - exactly what I needed for a seamless interaction. He took the time to explain the process in detail, including the necessary steps for a energy-efficient replacement of my central air unit. Notably, he even took care to cover his shoes before entering my home. The estimate provided was honest, and the project timeline was reasonable. When it came to the actual installation, the technicians - Mario and Andrew - matched John's high standards of professionalism, courtesy, and work ethic. Their attention to detail in preparing and installing my new air conditioner and coil is impressive.

Louie and Bob did an excellent job. They're skilled professionals who genuinely care about their work, coming across as friendly and approachable. A pleasure to interact with them, and I'm thoroughly impressed with the results. They've earned my trust, so I'll definitely be reaching out if I need any future plumbing services again.

Louie V and his assistant Bobby were outstanding. I'm confident they're part of an excellent team but would definitely request both of them again if possible. For my annual backflow inspection, I contacted around seven to ten companies, which wasn't the cheapest or most expensive option. However, Louie V's team provided top-notch service. They were respectful and took care of details like tagging the main shutoff, reminding me to store my hose and winterize it, and other niceties that genuinely impressed me. I appreciated their tech-savviness, receiving photos, invoices, reminders via email and text. Overall, an exceptional experience – I'd wholeheartedly recommend them without hesitation.

I needed quick help with my boiler, which I got from PAC. Their foreman, John, showed up promptly and figured out what was wrong, fixing it on the spot. But things took a turn for the worse later that night when a pipe burst, spilling water everywhere. PAC arrived fast, and Louie V and Bobby dove in to tackle the issue. They found several problems that needed attention and got to work right away. Despite the chaos, they remained professional, knowledgeable, and patient - explaining everything clearly as they went. The repair took a while, but it was done efficiently and at a fair price. I'm really impressed with PAC and their team, especially John, Louie V, and Bobby, and would definitely recommend them for any plumbing needs.

This company came through flawlessly from start to finish. With one of the worst storms in recent memory looming, they provided a lifesaver by leaving two space heaters at our doorstep. They arrived promptly, got the job done efficiently, left the area tidy, and everything's up and running now. Impressive service that earned my full endorsement.

I'm thoroughly pleased with the service I received. The technician, James P, was extremely knowledgeable and took the time to explain everything in detail. He assessed my heating system and provided valuable advice on optimizing warmth levels within each room. His professionalism left a lasting impression.

Ken was a pleasure to deal with - professional and personable from start to finish. His thorough assessment of our plumbing system was impressive, including venturing out into heavy rain to inspect the main water shut-off valve.

Bob and Juan were fantastic. Their expertise greatly helped us grasp the root of our plumbing problems, allowing many to be fixed. I wholeheartedly endorse them - they truly delivered excellent service with exceptional knowledge.

Louie and Bobby did a top-notch job replacing my water heater. They kept me informed every step of the way, explaining what was happening clearly and making sure I understood what they were doing. Both Louie and Bobby came across as genuinely honest and professional - it really mattered to me that they had these qualities. Their transparency and work quality were also exceptional. Overall, I'd definitely recommend them for reliable service with someone you can trust.

Here's a rewritten version of the review:

I'm leaving feedback for Kevin, my tenant who provided excellent customer service. He was courteous and respectful, making a great impression. Unfortunately, he was the exception - not the rule. I'd give him 10 stars if possible. As his tenant barber, I appreciate his professionalism, but it's clear some staff members need to step up their game.

Here is a rewritten version of the review:

Ragnar had John assess two hot water installation projects - replacements. For the simpler job, he provided an estimate. The harder one required him to send photos for consultation with an electrician and product reviews. John showed thoughtfulness in his approach, was well-informed about options, and wasn't hesitant to take on both our desires for a recirculating facility and increased power for one of the heaters. He evaluated the available routes and presented realistic limitations. Highly recommended.

We had a sudden loss of hot water and PAC sent their technician to fix it. Joe Malak arrived promptly and handled everything with expertise, answering all our questions in a professional manner. Unfortunately, the issue turned out to be with our water heater itself, which Joe took care of. He walked us through the process, explained the benefits of PAC's 10-year warranty, reviewed the costs with us, and arranged for installation for the following morning. We appreciated Joe's professionalism and are thankful for his assistance.

I met with Louie V. and Bobby for a consultation, and they were outstanding in their attention to detail and courtesy. They took the time to thoroughly explain everything, leaving a lasting impression on me. I'm extremely satisfied and plan to commit to their service contract, as it offers peace of mind knowing they'll be available at a discounted rate when I need them.

Luis was friendly and knowledgeable, taking the time to answer my many questions. Upon arrival, he identified issues with heating on two out of three floors. His professional attention resolved some problems, and I'm now enjoying warm heat throughout my home. I appreciate his service and would consider hiring him again.

Louie V did an excellent job, being extremely helpful and competent in tackling the tricky shower fixture. He successfully resolved our frozen pipe issue and provided valuable advice on how to address it until we could get proper insulation installed. His prompt arrival was a huge relief during a snowstorm when a burst pipe was a pressing concern.

I recently had a positive experience with PAC Plumbing, which left a lasting impression. The team that visited my home consisted of Kevin, John, and Ken, and they all displayed exceptional professionalism from the start.

From their arrival, it was clear that they knew what they were doing. They took the time to thoroughly diagnose the issue with my boiler, explaining the problem in a way I could understand. Their approach was methodical and courteous, with each step of the process carefully explained beforehand.

What struck me most was their attention to detail and teamwork. The team ensured that everything was safe and functioning properly before leaving, and they answered all my questions without rushing them. It's evident that they take pride in their work.

I'm grateful for the outstanding service I received from PAC Plumbing, particularly from Kevin, John, and Ken. Their expertise and commitment to quality are traits that I highly recommend to anyone seeking reliable boiler or plumbing services.

I recently had a positive experience with the team from this company, who sent Bobby and Al to inspect my home.

They started by examining all the toilets and sinks, which were all in good condition. However, I needed them to check the dryer vent, which turned out to be clogged. Bobby quickly identified the issue and completed the job within minutes. He also replaced the old tubing with new ones, leaving everything spotless behind him.

When Al checked the bathroom, he discovered that the tub drain was blocked due to old pipes leaking. After some investigation, it became clear that snaking out the tub would be necessary to fix the problem. I was pleased to learn that this company has a plan in place for bathroom renovations, and I got to review it with Bobby and Al.

What really impressed me was the personal connection I had with one of the technicians, who used to work with my late husband, Roy. It was meant to be that these two teams would meet up today, and I'm grateful they did. The entire process made me feel safe and confident in their abilities.

Overall, I'm extremely satisfied with the service provided by Bobby and Al, and I'd highly recommend them to anyone looking for reliable technicians.