HVAC reviews in Staten Island, New York

I'm extremely dissatisfied with the service I received from this company. Despite multiple visits and over $1,000 in parts, they were unable to fix my unit. They initially claimed a faulty circuit board was causing the issue due to high voltage, but an electrician found no such problem.

To make matters worse, they insisted on replacing additional parts in the condenser unit, which I had only purchased 11 months prior and was still under warranty. The repair attempt didn't even come close to fixing the problem. In fact, after several more visits, they sent one of their "experts" over who seemed completely uninterested in resolving the issue.

The expert told me he would try to research the problem, but he never followed through with that promise and instead advised replacing my entire unit. It was a bizarre experience from start to finish. The lack of communication and follow-through is appalling.

In contrast, I recently had a different company diagnose the issue in just 15 minutes and recommended a simple solution - upgrading my thermostat. After a year of waiting for this company to follow up on their promises, they completely dropped off and never called me back again.

We've stuck with Breezin HVAC for over three decades, sticking it out through multiple contractors, but always coming back to them. Their prompt response and top-notch professionalism set the standard. They navigated us through tough spots on more than one occasion.

When Hurricane Sandy ravaged Staten Island where my daughter was living, she needed help fast - no heat or hot water due to flooding. I called Breezin and they sent two technicians from Brooklyn, who were rerouted to her location by dispatch. Not only did they get her back up and running, but they also helped out her neighbors who had been affected, all thanks to seeing the truck arrive on their street. That's true service in crisis mode! My wife and I can now breathe a sigh of relief, knowing Breezin has our backs when it counts most.

I've been using Breezin for years, even after moving to New Jersey. When my hot water heater failed on a chilly December day, I called them and got a new one installed just the next morning. Recently, they replaced my central air conditioning unit, and the job was done efficiently by Glenn.

The office staff is top-notch - professional, patient, and caring. Barbara stands out for her exceptional service. Their A+ rating with BBB is reassuring. Appointments are always scheduled promptly, and their work is thorough and tidy. I'm thoroughly impressed and highly recommend Breezin to anyone in need of home services.

We've been loyal customers for two decades. Breezin is refreshingly honest, reliable, and always readily available for consultations, maintenance, and crisis situations. Even when we relocated, they remained our go-to for all HVAC needs. The entire team, particularly Shawn and Danny, consistently deliver exceptional service.

We've been working with Breezin HVAC on Staten Island for over 20 years now, and I can confidently say we've never been disappointed with their service. Their team is top-notch, consistently providing professional and courteous work. The annual maintenance agreement has given us peace of mind and proven to be a solid investment. What sets them apart is the efficiency and attention to detail that's always evident in every interaction. It's clear they prioritize customer satisfaction above all else. I'm pleased to recommend Breezin as a reliable choice for all your HVAC needs. Here's to another year of good service - happy new year!

I just hung up with this company, and my experience has been a disaster. Their installation of my hot water heater in 2019 was a complete failure - now it's leaking, and when I called them for help, they claimed they had no record of the job despite seeing the sticker themselves. Unbelievably unreliable.

I've been loyal to Breezin HVAC, Inc. for 4 years now, having signed up for their maintenance contract that covers heating and cooling services. The technicians visit my place before winter and summer to inspect my systems. The scope of work is clearly outlined in the agreement, so I know exactly what to anticipate. When issues arise, they're resolved promptly and efficiently. The contract price was reasonable after comparing with other options - I made an informed decision choosing Breezin. Their customer service stands out for its professionalism and swift response times. Having dealt with other contractors before, none of them have matched Breezin's level of quality.

I've had great experiences with this home services business. Their technicians are knowledgeable and efficient, completing work without needing a second attempt. As a long-time customer, I'm confident in their abilities - they're reliable and trustworthy. The owner, Shawn, is particularly responsive to any issues that may arise, demonstrating his commitment to customer satisfaction. This company stands out as one of the top HVAC providers on Staten Island.

Breezin replied to our urgent call during a heatwave within 24 hours. Their team swiftly identified the AC unit's problem and fixed it promptly. The cost was reasonable, making me consider a long-term contract with them immediately.

We've been loyal customers of Breezin, and their service has consistently met our expectations. They keep in touch with reminders about seasonal maintenance, and when issues arise, they respond promptly. Their technicians are courteous and knowledgeable, taking the time to explain repair options clearly. We appreciate that they don't try to upsell; instead, they aim for the most cost-effective solutions. We've had positive experiences with their team, particularly after a recent replacement package deal that included our hot water heater, furnace, and central air. Their service is reliable and hassle-free – we wouldn't consider switching to another provider.

I'd like to express my gratitude to the team at Breezin. When my AC broke down over the summer, I gave them a call and was pleased with the prompt attention. The office staff were courteous and responsive, and we scheduled an appointment for the next day.

The technician, Dan, showed up on time and called ahead to let me know he was running late. He was polite and respectful as he entered my home, making an effort to keep his shoes clean. He even offered to remove them, which spoke well of his professionalism. When he began inspecting the AC system, he took a thorough approach, checking every aspect of the unit.

After identifying the problem, Dan explained it in detail and showed me what was causing the issue. He provided a clear breakdown of the costs and timeline for repairs. What impressed me most was how efficiently he got to work – within a short time frame, the AC was functioning properly again. Dan took care to clean up after himself, removing the faulty motor and demonstrating its failure by showing me the seized shaft.

I've had positive interactions with Dan before, and I can confidently say that Breezin's service is top-notch.

I've had nothing but great experiences with Breezin HVAC. Their technicians are extremely knowledgeable and friendly, which is a huge plus in my book. The office staff has always been quick to respond and helpful, making the process from start to finish seamless.

Last year, they installed a new central A/C system in my brownstone and did an outstanding job. They handled the condensers with care, carrying them up six flights of stairs and onto the roof. It was impressive to see how efficiently they got the job done.

What really impressed me was their transparency and willingness to adapt. When they told me that disassembling the units might be necessary, I appreciated their honesty about the potential cost. Fortunately, it wasn't needed.

Breezin HVAC also takes care of my radiant heating system. When a crucial part broke in my boiler, they were prompt and efficient in fixing the issue on a Saturday morning. Their professionalism and commitment to helping customers in need are top-notch.

We've had a maintenance contract with this HVAC company for years, never experiencing any issues or problems with their work. They're consistently professional and keep our units running smoothly.

When we faced damage from Super Storm Sandy in 2012, they quickly replaced all the affected equipment as soon as power was restored. Their prompt service and reliability were truly impressive, especially during a difficult time. We even recommended them to our neighbors who also suffered losses due to the storm.

I've relied on Breezin for emergency HVAC services on hot summer Sundays for over two years. My older unit, well-maintained but occasionally in need of repairs, consistently receives prompt attention.

On a Sunday, I'm usually at the door within an hour - thanks to a friendly receptionist I've spoken with before. The techs who've serviced me were both efficient and professional, resolving issues quickly even on the most sweltering days like this one.

Given my positive experiences, I'll continue to use Breezin as long as I live in their service area, no matter what time of day or temperature.

I highly recommend Breezin HVAC, particularly their owner Shawn, who is exceptional. When my central air stopped working, Breezin arrived promptly. Shawn's thorough assessment was impressive, and his honesty was a breath of fresh air. I've been consistently impressed with the company's professionalism and considerate service under Shawn's leadership.

Breezing HVAC was fantastic to deal with. My neighbor's car accidentally hit my patio, which houses my AC unit, causing damage. They sent someone over and had a new condenser installed within 24 hours. The team, including Teresa, Todd, and the installers, made the whole process seamless despite the circumstances. It turned an stressful situation into a smooth one. I'll definitely recommend Breezing to anyone in need of emergency services on the island - thanks for your help!

Breezin HVAC is top-notch! They sent someone over to assess our space and came up with a system that hits the spot perfectly. Shawn and his crew worked together seamlessly. They kept us in the loop about each phase of the work, explained everything clearly, and took pride in their job. The team treated my home like it was theirs - they cleaned up after themselves and left nothing behind. If you need reliable cooling, look no further than Breezin HVAC.

Our heating system stopped working on a Saturday in July 2024 during one of the hottest heatwaves of the year. The temperature was in the mid to high 90s.

I called Breezin' on Monday morning, July 15th, and spoke with Theresa, who promised someone would arrive within a day. They arrived the next Tuesday and got our system up and running.

Breezin' really knows how to deliver top-notch service. They go above and beyond what's expected of an HVAC company.

Their technicians were able to diagnose the issue despite having air handlers and condensers that are tricky to access. Sean O'Connor and his partner went out of their way to find the right part, even visiting an electric supply shop. Now our system is working better than ever.

After struggling with our HVAC for over a decade, we've had many companies come and go without being able to identify the problems. Some were just happy to collect payment for showing up. Breezin' takes a different approach - they're transparent about their invoices and take the time to explain things in a way that makes sense.

I'm grateful for Breezin' HVAC, Theresa, Sean O'Connor, and the rest of the team who provided excellent, quality service.

This company has taken a drastic turn for the worse. Ten years ago, their work on a friend's new construction home was impeccable - everything was done precisely and it functions flawlessly to this day.

Unfortunately, when they recently installed my unit in a new construction, I've been plagued by issues ever since. The latest visit, which is evident from the photo, left me with a significant problem: the drain pipe was cut but not properly fixed, resulting in condensation buildup on the floor and subsequent leaks.

What's equally concerning is that the installation itself was sloppy, with air escaping from every side and opening. I've been trying to reach them for three days after leaving a message, but so far, no one has contacted me back.

The inconvenience has been substantial, forcing me to take multiple absences from work to accommodate their repairs. My kids have even experienced times without heat or AC due to these issues. I would advise others to exercise extreme caution when using this service.

I was struggling to find a reliable air conditioning company that serves commercial clients in my area. Most of the ones I called didn't offer this service at all, while those that did were ridiculously expensive and had long wait times before someone could come look at my issue. I tried calling a local firm I'd used in the past, but they've become woefully slow to respond - it took days for them to finally schedule an appointment, and their prices went up this year too. That's when I discovered Breezing HVAC. I was pleasantly surprised by their speedy service and reasonable rates. The technician, Shawn, is a standout - he's honest, kind, and genuinely knowledgeable about his work. I'm definitely going back to them in the future.

We appreciated the company's promptness, professionalism, and straightforward communication, along with their excellent craftsmanship.