HVAC reviews in Staten Island, New York

4.8 based on 1712 reviews Back to the listing
    5

    Arnica installed a Mitsubishi ductless multi-zone mini split system in my home, and I'm blown away by its quiet operation - both the outdoor condenser and indoor units hum very little. Cooling kicks in within 10 minutes. The installation took two full days, including running electrical lines. I want to extend special thanks to Neil and Ryan, the two installers who were top-notch in terms of friendliness, courtesy, and professionalism. They did an exceptional job. If you're on the hunt for a top-tier heating and air specialist, look no further than Arnica Heating and Air - they truly deliver.

    5

    We hired Arnica after our heat stopped working. The person on the phone was very professional, setting the tone for the rest of the visit. Their technician fixed our boiler quickly and quoted a fair price. We're pleased with their service and would recommend them to homeowners seeking reliable, honest heating and AC solutions without breaking the bank.

    5

    Our experience with Arnica Heating and Air Conditioning was fantastic. They fixed our air conditioning unit quickly, without any long waits. The team members were all very professional and courteous. We felt the price was reasonable and didn't get ripped off. Overall, we're extremely satisfied and would highly recommend them to anyone - no hesitation at all!

    5

    I recently had the opportunity to work with the team at Arnica Heating & Air Conditioning on a Mitsubishi wall-mounted ductless air conditioning installation for my parents' home. The experience was exceptional, and I'd say it's on par with world-class standards. Simone, the owner, demonstrated impressive professionalism and expertise, helping us choose an AC solution that suited their needs perfectly. His approach was reassuring and put our minds at ease. Additionally, the electricians recommended by Arnica (Website Electric) were top-notch as well. The installation team showed remarkable skill and workmanship, completing the job efficiently and flawlessly. Throughout the process, everything went smoothly, from start to finish. Overall, I'm extremely satisfied with the service provided by Arnica Heating & Air Conditioning, which is why I highly recommend them for any heating or AC needs.

    5

    I hired arnica to install a ductless mini-split system and was thoroughly impressed. Simone, the owner, is extremely knowledgeable and has assembled a team that did an outstanding job. The technicians were courteous and left my home spotless. Jackie in the office kept me updated every step of the way, addressing any concerns I had. Their professionalism and attention to detail are top-notch – I've already recommended them to others and plan to use them again for future work.

    5

    I've relied on a local home services company for years, initially drawn in by their competitive pricing on a new furnace installation. They also accurately assessed my air conditioning unit's condition, advising I didn't need to replace it. The technicians who serviced my furnace and performed annual tune-ups were always punctual, courteous, and knowledgeable. Thanks to their work, the new furnace has proven reliable, while the old AC continues to operate satisfactorily. Their service has been consistently good, earning their loyalty a long time coming.

    5

    Had a critical situation with my heating unit and water heaters that required immediate attention. Arnica stepped up and delivered outstanding service, professionalism, and efficiency. The technicians were spotless in their work, taking care to avoid any damage to the floors and surroundings. Rosette was a lifesaver, keeping me informed of every detail. Neil's installation was top-notch, while Dean provided expert guidance on what I needed and helped me navigate the process. Overall, an exceptional experience that left me with no hesitation in recommending this company to anyone.

    5

    I've had an outstanding experience with Arnica Heating and Air from start to finish. From the initial consultation to the final installation, their team consistently demonstrated exceptional professionalism, courtesy, and helpfulness. Every step of the process was thoroughly explained, leaving us informed and in control throughout.

    Kudos should go to Rosette, Laura, Alex, and Simone, who not only addressed our concerns but actively drove the project forward. Their dedication to delivering an exceptional outcome is truly commendable. The results have far exceeded my expectations: the site cleanup was negligible, the equipment performs flawlessly, and we enjoy consistent heat throughout every room.

    I wholeheartedly endorse Arnica Heating and Air without hesitation.

    5

    I had a fantastic experience with the home services company recently. The technician who visited me was top-notch - extremely efficient, detailed, and genuinely interested in helping me get the most out of my central heating system.

    He took the time to break down how I could keep my unit running at its best, providing actionable tips like adjusting the thermostat settings, cleaning filters regularly, and scheduling regular checks. His advice gave me a newfound sense of confidence in looking after my system and ensured it runs smoothly while saving energy in the long term.

    The service was professional, informative, and genuinely valuable. I'd wholeheartedly recommend this company to anyone seeking high-quality maintenance with expert guidance.

    5

    We recently bought a house and found ourselves without AC until Arnica Heating and Air showed up. Their recommendation was to swap out our old central AC for Mitsubishi's ductless units. From start to finish, their service was top-notch - starting with Dean's visit to provide a quote and help us pick out the right units and line sets. He explained everything clearly and offered useful suggestions on how to route the exterior line sets for a clean look.

    The installation team arrived within a week and got straight to work. They were considerate of our belongings, moved furniture around, and left no mess behind. You'd barely notice they'd been there when they finished up. The new units are fantastic - my wife and kids love being able to set the temperature in whatever room we're in right now. And it's saved us money by not wasting power on unused rooms.

    What really impressed us was Arnica's partnership with Mitsubishi, which included a smooth financing process that can be managed online. Rosette from their office office was a joy to deal with and made sure everything went smoothly, even helping us claim our rebate for NYC residents switching to electric heat. This has been the easiest and best experience of our entire renovation.

    I highly recommend Arnica Heating and Air to anyone looking for reliable service. Compared to other companies we've used during our renovation process, this was hands down the smoothest and most pleasant experience. If you're considering replacing your AC with a ductless system like these, do it - now my wife and I can cool each room individually without wasting power on unused areas, which is a huge improvement over our old central air setup.

    5

    Arnica stands out for its fair prices and swift service. The technicians are neat, efficient, and courteous. I'll rely on them for any future HVAC requirements and suggest they to anyone needing these services. Rosette is particularly cooperative, friendly, and a pleasure to deal with - make Arnica your top choice for HVAC needs.

    5

    I've had nothing but exceptional experiences with Arnica. Rosette, the office manager, was a standout - her follow-up was swift and her solutions were clear-cut.

    Neil's team far exceeded expectations. With Neil's expertise at the helm, Victor and Jr.'s hard work paid off in spades. They got our boiler replaced in record time, even on a day when temps plummeted to 20 degrees.

    For reliability and reputation, Arnica is top-notch. Their commitment to customers is genuine, and their service can't be beat - I'd wholeheartedly recommend them to anyone seeking dependable pros.

    1

    They showed up at my house twice for the same issues, each time demanding more money for the same problems. I was left guessing what the real issue was, only to find out they got it wrong again. The cost has added up, but the problem persists. When I called to express my frustration, the representative was unhelpful and suggested I look elsewhere, essentially telling me to take my business elsewhere. This experience has been a disaster - prioritizing profits over customer satisfaction. If you value your money, stay far away from this company.

    1

    I got ripped off - literally. They told me my units were fine, but ended up charging me a fortune for the service. This company doesn't have any business being around.

    5

    Had a great experience with Chris, the tech. Highly recommend Breezin for seasonal checks - very professional and reliable service.

    4

    Long-time customer of Breezing in Rossville, Staten Island, here. They've been reliable and reasonably priced for over 15 years - always show up on schedule. Very pleased with the service, can definitely recommend them.

    5

    Quick response times and genuine client care are a welcome relief - two recent experiences with this company have been particularly notable.

    5

    The business owner made a good impression by taking matters into his own hands, resolving an issue that had caused frustration with personal attention. This kind of direct resolution is a testament to his character as a gentleman. His actions were appreciated and showed a level of professionalism.

    1

    The staff prioritizes pushing their products over understanding customer needs. Be warned, they may try to convince you to spend significantly more than necessary for a solution. Trust your instincts and steer clear of this company.

    2

    I scheduled an appointment, told it was for 3:30 pm. They assured me it would be fine despite me saying it was inconvenient for me. But when they called at 4:30, saying Sean was running behind, I got frustrated - shouldn't they have notified me an hour earlier? Instead, I just got hung up on. Not impressed with their communication or professionalism.

    4

    I had a loud banging noise coming from my furnace, causing concern about a potentially costly replacement. After some investigation, I called Breezin for assistance. A technician arrived and quickly diagnosed the issue - it was a minor problem that could be easily fixed on the spot. The noise is now gone, and I'm relieved that no major repairs were needed.