Reviews of local pros in Webster, New York

We had a Daikin heating and air conditioner installed at one of our rental properties this past August - late one evening in mid -November there was a strange sound coming from the unit - I was able to text the owner at United at 10:30 pm that evening and immediately schedule a repair the next day- as it turned out, it was just the fan hitting some debris and nothing needed to be replaced. Thank you United - for giving us peace of mind!

Recently had issues with a Goodman furnace. Found United Heating via an internet search for this type of furnace. Rick the owner provided me with the specifics of my furnace and arranged a prompt service call by his technician Chris. Chris is an outstanding tech and solved my problem promptly. United's pricing is very reasonable. If you want honest & prompt service, Call United!!

Our AC unit stopped working on 4th of July. We called the next morning and were able to have someone at the house that afternoon. Chris was knowledgeable and transparent. Fixed the unit on the spot for a very fair price. Highly recommend United Heating and Air!

Rick took care of us from the minute we called. He knew our pool heater was under warranty and didn’t want us to have to pay. When the other company was giving us the run around and making us wait he got it done and came the next day to fix our pool heater!! Here is a picture of our happy customer!

Had an issue with central air on one of the hottest days. Called United Heating & Air and Chris. came down within the hour. He looked over the Unit down in the basement and outside. Found the problem and was able to repair within 1 hr. He was very friendly and knolodgeble,even gave us a 10% senior discount! If you are looking for an Honest HVAC Co. they are the ones to call. They have my future business! Thank you!

I recently hired United heating and air conditioning during the coldest week of the year, and they truly saved the day with their prompt service and installation of a new furnace. The team was professional, efficient, and the new furnace has been working perfectly. Highly recommended!

This is my first experience with this business. I contacted the owner directly by phone at the end of a brutally hot day. He was done for the day but handled my call for service and said he would follow up with me the next morning. He called me promptly in the morning and the following day his Tech Chris called me as he was headed to my house. Chris knew exactly what the problem was and he was quick to complete the job. This saved me time and money. You have my business and I appreciate your attention to great customer service!
Bob C.
(Churchville)

We had a great experience with United Heating and Air. The installers were friendly and did a nice job. Rick helped with filling our rebate and followed up to make sure everything was as expected.
We highly recommend them!

Honest , fast and dependable service ! Rick replaced my old a/c unit . Quoted me 4,500 and I paid less ! Chris & Jon are very knowledgeable! I’d give them 10 stars if I could ! Chris also found a gas leak in my basement when he cleaned my furnace. Rg&e came out and it was their gas meter that was leaking ! Great job 👏🏻

Had new furnace in stalled on june 18th. The crew was great at what they do. It was a pleasure having them in my home. A great bunch of workers, and fun to be around. Thanks United.

Had a recent problem where neither heat or air conditioning were working. Chris, the technician, was able to quickly determine that the problem was that the thermostat was turning on both heat and air at the same time.

I've been using United for years, and they always respond quickly to any issues. A few years ago I had no heat on a Sunday in January. Chris arrived within 2 hours and replaced the blower!

Great friendly service from Rocco!

Yearly check up for my furnace, good to know I'll be warm this winter!!

Our furnace stopped working on a Friday in the middle of the night. We called United Heating and Air LLC on Saturday morning. They promptly sent John their tech to diagnose the problem. He was extremely professional and knowledgeable and easily diagnosed our problem. On Monday morning we received a call from Rick who set us up for a new furnace install on Tuesday. They kept perfect contact with us and even let us know they would be a little late due to an elderly customer furnace emergency. Chris and Pete came and removed our old broken furnace and replaced it with a new beautiful unit. I cannot thank them enough for their professionalism, friendliness, promptness, affordability and quality workmanship. I highly recommend this company.

Excellent service, incredible technical knowledge, professionalism and honesty at a fair price! United has provided service for both my heat and air conditioning. The knowledge of the technician along with his care and personal attention are above and beyond what I have experienced from larger companies. I would highly recommend making United your first choice for any heating and air conditioning needs.

Called to request a cleaning/tune-up for the AC and Furnace. We were put right on the schedule, Chris came out and was on time, quickly provided some maintenance and looked everything over. We use United when we can (Chris installed a new hot water heater a couple years ago). Always on time, polite, and fair prices. Chris is the best, we will always recommend him and United.

Amazing service from start to finish!! I couldn’t be more pleased. Rick and his talented team were friendly, professional, knowledgeable, and accommodating. My furnace died, and Rick quickly squeezed me in to have a new one installed……just in time before the cold weather arrived. Thank you United Heating!

Chris is a skilled and very knowledgeable technician who explained everything clearly. We definitely recommend United Heating and Air!

Easy to make appt, arrived on time, professional, thorough, & pleasant service. I always call them for my boiler maintenance.

Just as the Arctic freeze was about to come through, my 2009 Carrier furnace completely shut down and the thermostat had completely stopped working. This was on a Friday in January, right before a wintery 3-day weekend. I called Rick at United Heating immediately because he and his crew had installed a new Goodman furnace for me in another house back in November. Their work had been good, and so had their price. I couldn't get Rick right away so I left a message and called John Betlem company, a larger firm that I had used previously for furnace tune-ups. Within an hour, a John Betlem service person came to my house to figure out what was wrong, and he decided that the heat exchanger had gone bad. This was followed by the salesperson who came over shortly afterward and quoted me a high price for a new Carrier furnace. I called Rick and asked if he would come over and estimate the cost of a new furnace. Soon afterward Rick gave me his estimate for a new Goodman furnace, which was about $1,000 less than the John Betlem quote. At first Rick was not sure when he could install it, but he very kindly recruited the same two people who had installed my furnace in November to come on Saturday, the next day, and put the furnace in, along with a new thermostat. By about 10:00 on Saturday morning, Chris and Rocco arrived with a new furnace and 4 hours later had it properly installed and working. The heat is so much better than what I had been getting with my previous Carrier furnace. Just before the snowstorm and extremely cold weather arrived, I was all set! I am very pleased.

I had a leak with one of the connections on my pool heater when my pool was opened this year. It was a Friday, I called United Heating in the morning. A tech came to my house later that day. I needed a new part which luckily the pool store had. The tech came back the next day, a Saturday morning and completed the repair. Great customer service!!!

Rick was truly a god send. We are an animal rescue that needed a 18 seer 5 ton com. Grade AC for our facility. He not only gave us the unit for cost, but he donated the installation and labor fees, when he found out we rescue dogs. His crew was professional, clean and got the job done quickly. They even came back to make sure it was working. A great company that doesnt overcharge. Prompt service and honest. We had issue with our heat. Chris came and fixed it within a day. Great customer service!