Home Services reviews in Apex, North Carolina

Good staff, service and location. LONG LINES on Saturday. Can sit out on Highway 55 in one long line for hours. Slow moving into facility. Some cars even come off 540 and think they have to get in line just to get on 55.

Unfortunately the area has outgrown the location of this landfill far in advance of the City’s expectations. City planners and/or developers have allowed businesses and homes to be developed too close to the landfill and the site seems to be unable to mange the smells effectively. It’s time to close this site and move it away from people.

Love the NEW set up.....but when are you going to open the rest of it with the new part ? and when are you going to fix the hours ??
The PEOPLE of the community who use it, 75 % work the 9-5 get off work bout 6 and leaves no time to be at the landfill before it closes during the week. This leaving most everyone (people - not business) who use the land fill only the weekend hours. Then to top it off, the part takes in oil, tv's etc section closes at 4 pm with no chance for the people to use it; except saturday; without getting off work early or missing a day.
It sums it up that the landfill open hours only works with the businesses that use it ??

Anybody who has never been there before it is going to be a bit of a search if you have a lot of different things. Overall it looks like they have an incredibly organized system which is probably the best I've ever seen. Being that I do construction I go to landfills and recycling centers often so that's saying something. 10 out of 10 recommend and I support what they are doing to keep harmful things out of the landfill.

Great site! Those that post about houses being too close and smelling some odor .... well, no one made you buy that house! I don’t like living on a busy street BUT I bought the house without knowing it would be a through street. My fault for not checking the future plans. I love being able to take my oil, big recyclables, etc to this nice facility. It’s clean and well organized.

Great place. Easy to use if you think a bit ahead of going there. Presort your stuff. Metal, construction debris, recycle, cardboard, household garbage, electronics, appliances, oil, paint, batteries. Then when you get there you can quickly pull what you need for the bins quickly. Saturday and Sunday always busy. Electronics, hazardous waste shuts down early 4 pm I think. Other stuff your good until 7 pm weekdays. Plenty of time and low lines during the weekdays. The workers are mostly all great. Wade is a great guy there. Always helpful and keeps the lanes moving and clean.

For all whiners complaining about time and hours... make the time yourself ! They are open on Saturdays for those working 8-5 weekdays.
The people working in there are too nice, period. I am sure will stop by again with a box of donuts and a couple gallons of ice tea. Those folks are hard workers !
So I went there, today (05/18/2018), on a rainy day, no big lines, parked my truck and unloaded.. and still helped two other people finish their loads. I had a load of scrap wood and removed shingles from a kids playground house. Dump that on the convenience center, will be on your left as soon as you reach the place.
There are also bins to accept gently used books and clothes. This is a nice feature I had no idea. Coincidently, I also had 6 books I was going to take to the office break room, but I decided for the donation as some were good novels for school.
Like I said, make the time yourself.

This company REGULARLY misses trash pick up. And by that I mean at the very least once a month they will miss pick up. I always have my trash out on time, and twice in the past 30 days my full garbage can has sat on the curb for a week+ waiting for pickup.

The machine broker my garbage can so now I can't roll it to the street without lugging it off the wheels. I asked them several times to replace it and after arguing with them about not charging me to do so I still have the same garbage can a month later. To top it off they missed last weeks pickup and rescheduled it to today. As of 5pm my garbage has not been picked up!

We had GFL since they took over Waste Management in our area (had Waste Management for 10 years with no issues). As soon as they took over, the service was horrible. Sometimes they wouldn't come pick up the trash for a week or more. When you call, they are not helpful. They messed up my billing more than once and took my trash can twice. Then charged me a fortune to get it back.
Latest one due to their system issue not charging my credit card (my account was on auto pay). They had double billed me as well. Currently, as of Dec 2022, they owe me over $120 for double charging. They said the check was in the mail. After a couple of months, I got a call from them to verify my address because the check was returned to them. They had my trash service for years and they do not know my address? They are awful. Avoid them at any cost. I am 100% happy with my new garbage service. No issues in almost two years.

Signed up for the service, got the bins, then for 3 weeks in a row they never came to pick up the trash or recycling. When I asked for a refund they said they couldn't refund the amount I was initially charged and the amount that's pending will take 6-8 weeks to refund.

Horrible service, would not recommend.

10/15/2025 update to my review below. I received a call from a regional VP who sincerely apologized for my experience, and assured me he would personally monitor a number of cycles to insure better service. I believe in second chances, so I will raise my rating from 1 to 3 stars for his personal attention to our case. Let’s give it till New Years!
10/05/2025
Our recycle bin has been full on the street through 2 scheduled pickups, 6 phone calls to get it picked up and it’s still out at the street, full to the brim, and it’s been 11 days!. It’s like they’re actually trying to do a lousy job! They regularly miss either a garbage or recycle pickup about once a month! They are the worst “service” related business I have ever dealt with, bar none.

I cannot say enough bad things about this company. They miss my trash and/or recycling often. I will call and get generic responses back and be told they will be back by to pick it up but still don't. Last fall it took them 3 WEEKS to pick up my can. This last week i called on Thursday (my trash day) around 3pm knowing they weren't going to be coming by that day (they come in the mornings on my route). I was told to give them time and call the next day if it wasn't picked up. Well, it wasn't and I called and was told there is a pick up order in for Monday. They didn't pick it up Monday so I called. I was told it was moved to Tuesday. They didn't pick it up Tuesday by 3 so I called again and was told they would be by later. Needless to say they never came by and now we are at Thursday again... my trash day... and they STILL didn't pick it up even after my conversation this morning with them assuring me they would. I would love nothing more than to report this group to the BBB. And I would rate 0 stars if I could. If possible, does anyone else know another trash company that's more reliable?

This company is awful. The costumer pays for a service that is not render on a regular basis trash pic up is often skipped and when you call.its always we will get it next wk..there is no accountability with this company no disciplinary actions for drivers who miss a stop or pick.up trash i called 2 days ahead of time to remind them to get my trash and they still didn't get it...there is never a supervisor or manager available to speak with nor do they ever return your call...the account is for my farther which is 85 yrs old and deaf and has mobility issues and living on a fixed income and this company doesn't keep.there end of the contract to pic up.trash on a regular basis weekly there business practice is unacceptable

Great choice of flowers

The staff was very helpful both on the phone and in person.

Great! Found my wave petunias right away

Great selection. Well organized. Great service.

They still had some decent plants and trees this late in the summer.

Friendly, helpful staff, and the only place that had river rock in stock.

Little lacking in the garden department but has a lot of other great tools and supplies