HVAC reviews in Apex, North Carolina

4.8 based on 473 reviews Back to the listing
    5

    They did a great job, adding a zone to my heat pump system!! I will definitely use them again.

    5

    John always picks up the phone or returns the call. When something is outside his domain or his knowledge, he brings in the experts instead of trying to guess.

    5

    Franck was very professional and very responsive. He was quite knowledgeable about HVAC and explained things in layman terms. He was pleasant to work with.

    5

    John is absolutely fantastic! I trust him and his team explicitly to exceed all of your heating and cooling needs!

    5

    Replaced my AC unit at my rental property! Made it seamless and easy with me being hundreds of miles away. Great service!

    5

    Franck and his team are awesome! He is responsive and professional! He gets it done!
    Don’t look any further. This is the HVAC company you need.

    5

    I am a huge fan of John Ferraro of North Carolina Heating & Cooling and everything he does. He is professional and committed to doing the job correctly and on time.

    5

    The drain pipes in my HVAC system got clogged up and the system would shut down to prevent overflowing of water. The pipes itself have been hard to access. NCHC have saved the day by not just cleaning up the system but replacing some pvc pipes, installing new P-trap and making it more accessible for future maintenance. Thank you!

    4

    $200 for HVAC inspection/tune up (two residential units, no repairs). I had no problems with the service itself but I do not feel the value is there compared to some other options I have come across.

    5

    John and the crew were professional and did a great job connecting our new addition to the existing HVAC system.

    5

    NCAC offered a competitive bid and performed as proposed. They were very attentive to unexpected problems that arose and insured that the job was complete.

    5

    John is a spectacular person. Does a great job. I have used him in plenty of my projects and plan to continue.

    5

    NCHC is our go-to company for all things HVAC related. They check ever box when it comes to service, quality, responsiveness and for just having a person answer the phone!! Customer service and dispatching a tech that knows what they are doing is some of the best I've ever seen in any trade. A all around great company.

    5

    NCHC was extremely professional and on time. Spoke with Franck the first day and he seemed to be very knowledgeable and to the point. Didn't feel like I was going to be upsold on anything and we discussed what options were best. Highly recommend this team for any HVAC needs.

    5

    Working with NC Heating & Cooling has been a great experience! From working with Erin in the office for scheduling/billing to working with Eric on site. Professional team that's willing to work with you to get your project completed correctly.

    5

    Very quick response, I had 2 others companies that couldn’t figure out why my AC doesn’t switch to cooling. Gerard and Mo the technicians very polite, explained all the options. Price was very good as well. We will use NCHC in the future and also for our maintenance.

    5

    John Ferraro and team are simply the BEST. NC Heating & Cooling is professional, experienced and gets the job done! Highly recommend.

    5

    NCHC installed a new furnace in our house and did some repairs to the upstairs system as well. They also installed two brand new wifi thermostats. The furnace residing in the crawlspace made the job difficult but the serviceman stayed past sunset to complete the installation. The company owner also came to the job to make sure things were going smoothly which was nice. Prices were comparable to other estimates we got. Will use NCHC going forward for A/C units if/when they stop working as well as regular maintenance of the systems.

    5

    I called NCHC when my AC decided to stop working right as it started to get hot again. They sent someone out the same day and had everything fixed and working again. They explained to me why they were doing what they were doing and how to keep it from happening again. Very professional, quick turn around, and unbeatable pricing. I would recommend NCHC any day of the week!

    5

    Professional workers, good communication, and quick response. They identified and immediately fixed an unrecognized problem with the HVAC in our crawl space. They did not have the equipment needed on hand for the unexpected fix. Their boss transported the equipment so that they could fix the problem the same day. Would recommend!

    5

    I have worked with North Carolina Heating and cooling on a lot of my projects from addition, new construction, and some commercial. Each project there team has always been professional, and finishing in a timely manner.