Constraction reviews in Charlotte, North Carolina

4.7 based on 3112 reviews Back to the listing
    5

    Amazing experience with the whole Servpro team after experiencing extensive water damage in our home. The response was immediate and the communication from day one has been helpful and appreciated. Terrence and his crew were exceptional. Terrence went above and beyond to guide us through the process and keep us informed every step of the way. His professionalism, knowledge and kindness made an incredibly stressful experience much more manageable.

    5

    Terrence and crew did an excellent job. Unfortunately a tree fell and caused a lot of damage, We were not sure what we were going to do. Servpro came out and did an exceptional job. I would definitely recommend Servpro Terrence and his crew had amazing customer service.

    5

    Andrew and his team did a great job. They were friendly and knowledgeable. Great communication throughout the whole process, answering all questions I had. Would definitely use again.

    5

    We are dealing with water damage from a leak in our kitchen. ServPro of North East Charlotte came right out, assessed the damage and immediately coordinated with our insurance adjuster to manage the damage. Our experience with the initial team has been great! Sha, and Sheka were efficient, professional and kind. They kept our kitchen as clean as possible while demoing the damaged floor etc.

    5

    Steven & Felpie did an outstanding job. They respected our home and worked with us to meet us on our limited schedule. They were very professional and took time to discuss the progress of our project.

    5

    Servpro is our preferred company for remediation services due to their reliability and promptness in handling tasks. Lauren Toler consistently keeps us informed and is approachable and accommodating with any questions regarding the ongoing work. We highly recommend their services.

    5

    Ransom and Eion were great. Came and inspected a leak i was having in the attic. They were fair and honest and told me that they didn't feel right charging me because the issue was so minor. I truly respect that.

    5

    Great company no complaints! Thanks for partnering with us.

    5

    I recently had the pleasure of working with SERVPRO of Northeast Charlotte, and I must say, their service was exceptional. From the moment I contacted them, their team was professional, efficient, and incredibly helpful.

    A special shoutout goes to Jhonelle, who was absolutely fantastic throughout the entire process. Jhonelle's attention to detail, dedication, and friendly demeanor made a stressful situation much more manageable. She went above and beyond to ensure that everything was taken care of promptly and thoroughly. Her expertise and commitment to customer satisfaction truly set her apart.
    I highly recommend their services to anyone in need of restoration.

    5

    Sheka and her team were exceptional in handling our plumbing issue. Their professionalism and dedication to resolving the problem exceeded my expectations.. I highly recommend Servpro for their outstanding service, and I will definitely reach out to them again in the future for any needs. Thank you, Sheka and team, for your excellent work!

    5

    We had the best experience with Servpro. Steven and Felipe came out and took care of our water damage. They worked well together and had everything removed and my house was cleaner than it was before the drywall removals! Highly recommend!

    5

    We had a bad water leak in house and ServePro has been great thus far. Their mitigation team led by Ransom Nakhle and their team with Sha and Lasheka have been great. They are respectful and do their job well. They understand how upsetting this is for homeowners when damage like this happens. Highly recommend

    5

    I experienced water damage from an appliance overflow, and calling ServPro was undoubtedly the best decision I could have made. They arrived promptly, even before the appliance repairman, and skillfully assessed the potential damage.

    The next day, Ranson provided me with a detailed estimate and guided me through the entire process, patiently answering all of my questions.

    I was particularly impressed by the mitigation team, Sha and Sheka. They were not only professional and efficient but also warm and personable. They kept me informed at every stage and addressed any concerns I had with ease. Their dedication and exceptional service made a challenging situation much more manageable.

    I wholeheartedly recommend ServPro for their outstanding work and service!

    5

    I would like to thank Steven and Felipe for the exceptional job in ridding our house of mold. They were professional in walking us through the process. The mold was concentrated in our kitchen and hallway.They took care in removing items, cabinets, sheet rock, and partnering with others for electrical and counter top removal. They cleaned up ant items that could not be salvaged. They checked with us every evening to ensure we were satisfied with the work done that day. I would definitely recommend them to anyone with similar issues. They were thorough and didn't waste any time getting the job done.

    5

    Wow, I'm so impressed with the professionalism of Justin and his Team, not only knowledgeable and focused teamwork but also respectful and shows compassion, this experience was hard a first, but they definitely made it alot less frustrating, Great work you guys, highly recommend

    5

    Crew were professional neat prompt and kept us informed throughout the job.

    5

    I would like to express my sincere appreciation to Ian and Terrance for their expertise, professionalism and hard work taking care of our water damage issues.
    They worked hard and explained every step with kindness, compassion and patience.
    They made business a pleasure and turned my stress into relief.
    Many thanks and kind regards! I know who to recommend!

    5

    Steven, Terrence and Kevin were GREAT! Very knowledgeable, customer focused and took the time to really explain the process. I highly recommend them.

    5

    I recently faced a challenging situation when my basement flooded thankfully, I called Servpro, and they sent a fantastic team led by Sha and Sheka. From the moment they arrived, I felt a sense of relief. They assessed the damage, and worked tirelessly to restore my home. Their attention to detail and expertise made a stressful situation much more manageable. I can't thank them enough for their support and would highly recommend Servpro to anyone facing water damage!

    5

    Lauren and her crew were amazing. I called her and she sent her crew out there within a few hours to asses the damages and they started working soon after. It was an emergency clean up and they resolved it in a timely and professional manner.

    5

    Servpro has been an absolutely amazing partner for our plumbing company! They are kind, caring, prompt, and ethical with every client and every transaction. A big shout out to our rep, Lauren T., who goes above and beyond all the time for us and our clients. I value having a partner like Lauren who I know I can trust to have our client’s best interests at heart. Thank you Lauren and thank you Servpro for all that you do for our community.