Constraction reviews in Charlotte, North Carolina

The crew did a great job. Made sure all items in the room were protected. Completed the job, cleaned up and the room as before. The technicians were helpful and polite

They came out on time, protected all items by prepping first and then did a great job taking down the ceiling in the garage where the leak is.

Chris and Ian were fantastic! They were thorough and honest. (Great senses of humor too.) The follow-up emails and scheduling were super fast. The company is great, but these two guys as a team especially. Kudos to Chris and Ian...the Wonder Twins. (But not actual twins.)

Had a very pleasant correspondence via phone call with the office manager, Kelsea Dixon. She was so professional and knowledgeable. I will definitely be using Servpro for any future needs. Thanks so much Kelsea!

Our community recently experienced a need for water extraction, and the members of this team handled this matter with urgency and professionalism. We would like to thank Ranson, Rami, Steven, Felipe, Sheka, Chris and Jalen for their help!

The team of Steven, Felipe, and Sheka were excellent, both at cleanup responsibilities and customer relations. I would not hesitate to recommend Servpro and this team specifically to anyone for this type of work.

I can't say enough good things about ServPro! After a pipe burst in my bathroom, they responded incredibly fast and immediately got to work. Terrence, Steven, and Felipe were amazing — professional, knowledgeable, and genuinely kind during a really stressful time. They explained every step of the process, kept me informed, and treated my home with care and respect. Thanks to them, the damage was contained quickly and the next phase of the restoration process is underway. I’m so grateful for their expertise and support — highly recommend!

My overall experience with ServPro was a pleasant one and lived up to my expectations. From the discovery phase through remediation, Winston and his crew did an excellent job to ensure that my water damage issue was properly identified and resolved. The repair and reconstruction phase went very smoothly. Andrew and his crew did a spectacular job with replacing the flooring. Also, I commend Gene for working diligently with my insurance (claim adjuster) to ensure that the additional required repairs were covered with no additional out of pocket costs to me. Throughout the entire process, everyone at ServPro was polite and very professional. They made the experience a personal one for me. JOB WELL DONE! I highly recommend their services!

Every person in this process from ServPro has been much more professional than I could have asked for. Beautiful repairs to a big water leak! Thanks to James, Andrew, Javier and his team. Outstanding job!

From start to finish this was a GREAT experience! An elder relative needed their carpet and linoleum floors removed due to significant damage and odor due to in-house animals. Ranson, the Servpro estimator was very professional and kind during the quoting process and even acknowledged that were some of the services recommended and agreed upon that were removed from the billing since it was determined that they were not going to be effective. Now, that's unheard of in this day and time. I appreciated that because I would have not known and they could have done the work and charged me. The work performed by Steven and Felipe was great and they cleaned up after themselves. I would highly recommend ServPro.

we has a major waterleak in our home. they came right out when we called put out fans snd heaters. they checked made sure all was dry. removed all water damage to the walls floors.Packed up everything. when the work was done they brought our furniture and things back sat everything back the way it was.. we are very thankful for all the hard work .They made the process easier !!

I can’t say enough great things about Randy and Sheka from ServPro! They handled the cleanup and demolition after a leak in my home, and they were absolutely phenomenal from start to finish.

Not only were they incredibly polite and professional, but they worked with impressive speed without sacrificing an ounce of quality. Their precision and attention to detail really stood out — it’s rare to see that kind of craftsmanship and care in restoration work.

Randy and Sheka clearly take pride in what they do, and it shows. They made a stressful situation so much easier, and I’m genuinely grateful for their hard work. If you get them on your job, know you’re in excellent hands!

Miranda and her contents team did a wonderful job at my house! Mitigation Steven & Felipe was awesome! Highly recommend this team!

Excellent timely response from owner in assessing my concerns. Ian was our project manager and was a total professional, clear communications, customer centered, and thorough in his inspection of our property. I highly recommend this SERVPRO for business and residential expertise.

Ian A, was fantastic, on time, educated me on what he was doing. Polite and answered my questions. He made sure my water damage was taken care of and there were no issues for my property or my family. Will for sure use them again and recommend him to anyone needing there services. Thank you Ian!

Servpro sent out two of the best restoration technicians you can find. Mr. Steven and Mr. Felipe are very professional, neat and clean. They came out to remove water damage from our home by hand without using machines. They covered all of our furniture and used shoe covers while working inside our home. They are so respectful of our home and the contents. If you are in need of restoration services, please ask for Mr. Steven and Mr. Felipe, these men will take care of what needs to be done the right way with each visit.

SERVPRO did an excellent job completing mold remediation at our office. Felipe and Steven were the technicians on site, and they were professional, knowledgeable, and efficient throughout the entire process. They clearly communicated each step, arrived on schedule, and completed the work thoroughly while keeping the work area clean and organized.

We appreciate their attention to detail and commitment to resolving the issue properly. I would highly recommend SERVPRO to anyone in need of mold remediation or restoration services.

Steven and Felipe made our life’s way easier, they were super professional, very communicative and punctual all the time.

They troubleshot all our problems with the house and show they truly cared.

I supper recommend the company and the crew!

We had the misfortune of a very large tree falling on my sister’s home, and in the middle of that stressful situation we were incredibly blessed to find Ian, Wes, and Rami with ServPro.

Ian who has been undeniably incredible— handled the emergency response and mitigation with amazing professionalism. I would trust and refer him for any type of emergency situation. His patience, thoroughness, and communication are truly unmatched. When you’re dealing with something this stressful, having someone like Ian guiding the process makes all the difference.

Wes, I truly cannot speak highly enough about you or your team. Your hands-on involvement, encouragement, and depth of knowledge clearly show through the people you lead. Not a single detail was overlooked throughout this entire process, and that level of care does not go unnoticed. You are simply a class act.

Rami, could there be a kinder person on this earth? Your kindness, authenticity, and incredible eye for detail meant so much to our family. Your honest and genuine communication is something that feels rare these days, and we are deeply grateful for it.

The entire process — from the emergency response and mitigation to the tree removal — was seamless and incredibly well managed during an otherwise overwhelming time. The owner, the project manager and the head estimator are the real deal and their knowledge is simply unparalleled. They never faltered while handling a very precarious situation that had a ton of moving parts.

Thank you all from the bottom of my heart. You have been invaluable to our family. Now on to the construction phase, which I’m confident will go just as smoothly!

With my sincerest appreciation,
Misty and Family

Jailen and Yazmin did a great job cleaning up date my kitchen fire. They kept me well informed during their process with limited noise. They were on time and organized. Very happy with work done.

Highly recommend Felipe and his business. Great pricing and he is very professional.