HVAC reviews in Concord, North Carolina

Our a/c died on July 4th. After several repair attempts with different companies I called Jason at Hoosier. He showed up within an hour, it was dead and Jason had me a replacement quote within 3 hours. Then he rearranged his schedule for the week to make sure my family had a/c within two days. Jason made a recommendation to have my heating system serviced in the fall. I forgot, he contacted me last week to remind me of the service. Very professional would highly recommend to anyone in the greater Concord area.

Pretty much the only ac/heating company I will use. Professional and pretty much the company I'm looking for! I called to schedule an appointment on Thursday when I was available and Jason came out 1hr after calling on Sunday (1pm)when we had to leave my house at 4:30pm. If you need a issue fixed with your ac/heating call them you won't be disappointed

Absolutely the best experience I’ve had with a business in a long time. I realized my house was getting hot and the thermostat said the A/C should have been on. I called them and he was at my house within an hour. Keep in mind that this was at 6 pm after business hours. He was friendly and had very reasonable prices. We liked him so much, we setup a maintenance schedule for him to service our HVAC throughout the year.

I have changed this review to one star. I hired Jason to do some work on a house I had just bought. The previous owners of my house had a Laundry Pro 2.0 installed which uses Ozone water to sanitize laundry. Jason had recommended it also because he had been given a free unit to use himself by the local representative. First of all he did not tell me that the unit used a cartridge that could be changed to renew the device and ordered a brand new unit from Aerus costing more than $4000., (sold for $600. to $1100. online). When I was filling out the information for the warranty I called Jason to get the date of purchase as required by Aerus. He would not give it to me and instead gave me a number and said that was all I needed and to forget about filling out the warranty. Red Flag. I called Aerus headquarters in Bristol, Va and gave them the serial number on the unit which they traced to a delivery made to Ferguson in Charlotte, 6 months BEFORE Jason said he was "waiting" for my unit to arrive, that he had ordered directly from Aerus. They had no information about whether or not the unit had sold and said that it could have been used as a demo. I thought about contacting Ferguson and trying to locate the Aerus rep in Charlotte but I am not out for vengeance. I do feel it is my responsibility to present my experience to other people trying to make decisions about hiring service workers. In my situation it comes down to whether or not you need a date of purchase to fill out your warranty for a device using Ozone. Maybe you are comfortable with an HVAC guy who refuses to give it to you and trust his authority saying you don't need it or the warranty without considering the possibility that this new technology could malfunction resulting in leaking Ozone into your home.
Do you think Jason had a date of purchase? How would anyone buy a unit without a date of purchase? When company reps give free demo units to businesses to try out, do they give them a date of purchase? Form your own conclusions...
Jason has changed for the worse since his days at JL Patterson when he was a trusted and knowledgeable employee there. I used to ask for him when I called needing service.
He could not have gotten away with this at JL Patterson. He could have made a lot more money by having me as a repeat customer over the years. (JL Patterson figured this out as any large reputable successful company has also.) Maybe some people are motivated by taking advantage of others? Maybe that makes them "feel smart"?
That is not the end of the story because there is more concerning the "Halo" unit that he was supposed to replace. Maybe I will add to this review when I have more time.

Before coming out Jason gave me some tips on how I could remedy the problem my HVAC system was experiencing. After that didn't work he quickly came out and diagnosed the problem on a Sunday afternoon. He was able to get the part the next day and had my heat up and running quickly.

Yesterday afternoon our air conditioner suddenly stopped working. We contacted Hoosier at 2:42 PM and Jason was at our house at 3:05. He had just gotten home to relax but when he got our call, he immediately agreed to come. Super nice man and very professional. I will keep his # in my phone.
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They were the absolute best!! After almost being ripped off by another local company with the initials MJ I was so grateful that I asked for a second opinion with these guys! We had family coming in for our vow renewal and was told our problem couldn’t be fixed. My situation required a new unit but the cost was impeccable in comparison with what the other company charged to repair. No one likes the unexpected expense of repairs/replacement but Hoosier made it quick and as painless as possible. I appreciated their promptness, the occasional jokes when I felt like crying lol, and how quickly our issue was resolved. Within 24 hours of our first conversation everything was fixed. They made us feel as if we were family and they’ve truly earned a forever customer in me.

As a Realtor, Jason is my first choice for HVAC work. He's honest, fair, and very responsive. His work ethic is top notch as I've known him for close to 10 years. With his reputation on the line, I know I can count on him to get the work done on time and in budget. Highly recommend you give Hoosier Heating and Air Conditioning a call!

Woke up early this morning to a knocking sound coming from the HVAC. I called a different company who said I'd have to call back tomorrow just to set up an appointment to have someone come out to look at it. I decided to call Hoosier, they answered and told me they'd be out within a couple hours. I got a text right after with an ETA. Jason arrived within an hour and ran several tests. He figured out the issue and ensured the unit was working before he left. Very professional and super fast arrival. Very knowledgeable and discussed preventative maintenance to keep it in working condition. I'll be calling back for future service as needed. Thanks.

I cannot recommend Jason with Hoosier Heating and Air enough. He is super responsive, courteous, and he diagnosed and repaired our issue in a timely manner (even on a Sunday morning). We have two units on our home and he was able to service both in a prompt manner while explaining this issues and how to check for future problems.

Jason was extremely responsive and professional! He gave me info all along the way. (I'm the kind of guy who likes to watch techs and learn). My call was at 7pm and was on-site within 45 minutes!
I will be using Jason and Hoosier Heating and Air for all my properties from now on!

Thanks again Jay! Much appreciation!

Great, professional people. I called on a Tuesday to set up an appointment to get my ac looked at and within a couple hours Jason was already at my house inspecting it. We decided that with the age and what was wrong with it we needed to replace the unit. On Thursday of the same week my new HVAC was installed and running great. He took the time to explain things to me and to correct some issues with the ductwork upstairs. I highly recommend Jason and his team.

Huge shout out to Hoosier for coming out tonight after normal business hours within 20 minutes of calling Jason was here and assessing why our AC unit was not working. He was super professional and even put up with my seven year old following him around asking a million questions! 🤣 thanks to him we are all fixed up and will be sleeping comfortably tonight!

My first experience with ANT. The tech was efficient, courteous, and helpful. I will have them on speed dial henceforth.

I had a fantastic experience with A.N.T Confort Solutions! They recently relocated my air conditioning unit and added some great accessories, and I couldn’t be happier with the results. The team was professional, efficient, and paid close attention to detail. They handled the job with care and made sure everything was installed perfectly. The system is running smoothly, and the added accessories have made a noticeable difference. I highly recommend A.N.T Confort Solutions for their excellent service and expertise!

The A.N.T Comfort Solutions technician provided a very knowledgeable diagnostic. He explained the services needed in a very clear but detailed way. Looking forward to them making the necessary repairs as I finally trust that a HVAC technician knows what they’re doing.

ANT was amazing to work with and finished the job in one day . They replaced both the AC and Heat unit for an amazing price ! Anthony and his team were extremely professional and respectful of our home ! They cleaned up behind themselves and did exactly what was quoted to us !

Great company! Our furnace went out and the next morning it was only 50 degrees in the house. I called ANT and they sent someone out that afternoon and spent the time and got it fixed and running. The price was reasonable and the tech was fantastic. Highly recommend!

I have used A.N.T. Solutions twice now in the past couple years. The first was when I moved in my home and the air conditioner went out in the middle of summer. And now in the middle of winter my heat decided to go. Both times they could have taken advantage of me since I have no knowledge of heating/air conditioning units. But they did not. They are honest and trustworthy people. Anthony is amazing and has great people working for him. Christopher we appreciate you getting our heat going so mom didn’t have to freeze. TY guys so much! Please call A.N.T. Solutions for all your heating and cooling needs!

Just had routine maintenance performed on our two HVAC units today. Chris was our tech. He showed up on time and explained everything thoroughly when he was done. I’ve always had great service at a fair price with A.N.T. regardless of who shows up. Would definitely recommend.

2025 Update:

Knowing that our 2nd floor HVAC unit was nearing end of life, we decided to call A.N.T. for a replacement estimate. Kevin came out and did a full walk through and then I was quickly emailed a quote. We weren't quite ready to do the replacement yet.

Fast forward to 2025 and we decided it was time. I called another company for a 2nd opinion, something we always do for large purchases. Someone came out and did a full walk through, just like A.N.T. After he was finished, he asked that we sit at the table to review his findings. At that point, I was told that we needed a 3-ton unit instead of the 2.5 that A.N.T was recommending, and I was also told that our ducts were too small and needed to be replaced. The quote was several thousand dollars more than A.N.T. He felt very confident that installing less than a 3-ton unit and not replacing the ducts would decrease the life of the unit. He even said that if they couldn't do the job right, they wouldn't do it at all. I started to feel a bit uncomfortable and now unsure of what Kevin from A.N.T. recommended.

I texted A.N.T. the next day. Anthony had Kevin available and asked if they could call. As we discussed both sets of findings, I felt more comfortable with what Anthony and Kevin were telling me and decided to go with them. A.N.T. replaced our furnace and AC unit in one day and did a great job. The 2.5-ton AC unit is working perfectly. I felt a bit guilty for doubting their expertise after this was all behind me but I'm glad that I decided to trust what they were telling me. I highly recommend A.N.T. Comfort Solutions!

Chris from ANT Comfort Solutions was fantastic. He thoroughly checked each system and component to troubleshoot the problem of not having heat. He explained his findings every step of the way and fixed the problem which was a fantastic thing as we are expecting snow and ice tomorrow. Price was more than reasonable for him spending 2 hours on the issue and I found him to be knowledgeable and of the highest integrity. I have them saved in my list of contacts. Wonderful company!