HVAC reviews in Elizabethtown, North Carolina
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Very knowledgeable and professional
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Cape Fear heating and Air has saved my family from ac breakdown on several occasions . Dane Smith and his staff are courteous quick and very affordable . I would recommend this business head and shoulders over any similar .
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Every time I have used Smith and Sons response was very quick and work was done with a high degree of professionalism.
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Very professional employees and they did the job in a timely manner. Could not have asked for better service or a better price. I highly recommend Smith & Son Heating & Cooling.
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I talked to AJ from start to finish. He is such a pleasant young man. Everything I was told is exactly what was done. I’m so pleased with the results. When it’s time for other unit this is my place.
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Extremely professional and knowledgeable!
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Before buying our home, we requested an hvac inspection. Apparently the previous owners only asked them to ' check to be sure it's running properly'. The receipt stated they did a complete inspection of the unit and ductwork... what they were SUPPOSED TO DO. They didn't and told us it was the owner's fault. If the receipt had stated that they had ' observed that the unit was working upon cursory glance and didn't forsee any issues' we would have alerted the previous owners to get an inspection done and there had been a miscommunication. Please make sure services mentioned on your invoice have ACTUALLY been performed.
We had someone out for an hour and he found a laundry list of mismatched and taped together essential parts. Items that should have been flagged on an actual inspection. -
Fast, professional, courteous, service. Repaired our AC during the tropical storm 8/24. Highly recommend!!!
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HVAC died during a severe thunderstorm, called for repair the next morning, and the technician arrived before Noon. Quickly replaced a blown capacitor and our AC was up and running, thank goodness. We happened to be working in the pasture at the time, the technician stopped and informed us of the repair and that they would mail us an invoice, excellent service, thank you!
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Chase did a great job!
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They responded the same day I called diagnosed the problem ordered the part and replaced it the next day. He cleaned the unit like it was New. Very professional and the cost was very reasonable. Thank you for the service.
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Just had my 1st HVAC service! What an excellent team to work with! Noah went above and beyond! Very precise and very thorough! Thanks guys for a job well done!
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Excellent service they’re the best!!!
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Jackson very professional, he explained how system works.
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Great service very friendly great prices very happy with the service
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Jackson came out at the arranged time and was very professional and courteous.
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They were very quick to respond and did a fantastic job diagnosing our problem. I left my 19 year-old daughter to handle the situation because I had no choice but to work so that the 18 or older requirement. Randy was fantastic and working with me over the phone explaining things. Later, when I had a problem getting the filter incorrectly, he talked me through it over the phone. He made a point of explaining how the system worked to my daughter. We were new to the house and it was a strange set up. Randy was absolutely phenomenal and I will definitely use them again!
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A very professional and knowledgeable guy! He knew what was wrong with the unit quickly.
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Needed help the day after Christmas and Smith and Son’s tech Chase Heath got back with me and helped me
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Excellent service. Quick response
Very satisfied -
Technicians notified me when they were in route, showed up on time, and performed the checks needed on my A/C unit.