Plumbing reviews in Garner, North Carolina

Eric at Arbor Plumbing did a fantastic job on our rather complicated water heater issues. He is very knowledgeable and took the time after the repairs to educate me on the repairs and maintenance. I highly recommend Eric and Arbor for honesty, fair pricing, and quality work.

Beware of this company! I am a general contractor and have never seen a company run so poorly. I tried them out because of their great Google reviews, but unfortunately it did not work out and I had to fire them. I had to call multiple people multiple times to try scheduling work, they were not on time and just generally unprofessional. Obviously, I will not be using them again.

Here is a direct quote from and email I received from my customer asking me to bring in another plumber:

Some specific concerns include:

Lack of Property Protection – Larry does not use shoe covers, floor coverings, or other protective measures. He also does not clean up before leaving.
Kitchen Plumbing Rough-In – He left a significant mess in the kitchen that I had to clean myself when he roughed in the kitchen items.
Work Under the House – Nails, wood scraps, and water were left behind. He also moved and failed to replace the plastic encapsulating my crawl space, and insulation was left out of place.
Kitchen Work – His latest trip to the house, Larry rushed to gather materials to work in the kitchen, but did not complete the work, leaving the materials out.
Powder Room Rough-In – He failed to protect my flooring and left debris in my cabinet, which was later moved to the garage. He also discarded scrap piping in my front planter.
Wall Cut-Out – He rushed to leave without reinforcing the 2x4s, in the powder room requiring additional work after the flooring is complete. He was only at the house for an hour and had to depart since lives far away. I was expecting him to install items in the kitchen and rough in the bathroom. Nothing was done in the kitchen and minimal was done in the powder room.
Tracking Debris – Drywall dust and wood shavings were tracked throughout the house, leaving me with over an hour of cleanup. Some trash was even left in my wife’s office. The mess he left in the bathroom was worse than the mess that you saw under the house.
Damage to Cabinets – He nicked a new cabinet door and did not take care when placing the items to work in the kitchen. This happened and he did not do any work. This was just from his tools working near the cabinetry.

A very professional and experienced person showed up on time to address the problem. We highly recommend them. Thanks again 🙏🏾

The entire transaction, plumbing inspection, follow up and billing were very fast, mobile-friendly, efficient, and thorough. Highly, highly recommend.

Great service! I called around for pricing and this company’s pricing has been the most affordable. Technician is very polite and respectful

They came to test our Backflow valve today, it blew out while we re in the middle of operations. The tech shut the water, ran to the office and came back with needed parts to fix it back up in no time! I love outstanding businesses and they are one of them

Arbor Plumbing & NC Backflow will now officially be our go-to company for our annual backflow testing! They were responsive in helping me set an appointment, came when they said they would and did what they said they'd do. The testing process was quick and easy AND they dealt with all the paperwork, etc. with the city of Raleigh. So much appreciated!!

Quick, efficient, excellent communication and excellent service. Arbor Plumbing performed a commercial backflow rebuild for me and met with the city for testing and inspection. They had quick response time and were very communicative with me, great price transparency as well.

I was extremely pleased with the service I received. The team was prompt, professional, and efficient. They installed a new kitchen sink and replaced components in a toilet, completing both tasks with great attention to detail. Their work was high-quality, and the entire process was smooth from start to finish. I highly recommend their services to anyone in need of reliable and skilled plumbing work

Team is professional, on time and knowledgeable. Mike Bray is as consistent as they come. Shannon in the office is wonderful, always accommodating & helpful!

After getting quotes from 4 Plumbing companies for Water Heater Installation, we went with Arbor Plumbing as the price was reasonable, owner Michael was responsive, explained everything clearly and in detail. Installation itself took little over half a day, State inspection was also arranged by Michael. Overall happy with their service.

The technician was extremely professional and helped me to understand what the cause was to my kitchen sink disposal. The first visit was an initial consultation to check and find the root of the issue. Afterward we scheduled an appointment to install the new disposal. Upon the second visit after the installation he explained what things to look for in the future if I were to experience any other issues. I would highly recommend this company to others who are looking for a plumber who knows what they’re doing and take their profession seriously.

Arbor Plumbing 10 out of 10 experience. From the moment I got on the phone with Shannon, I was treated with great customer service and a willingness to teach me about my available options. I had an emergency leak caused by a broken back flow prevention device and Arbor Plumbing were able to solve my issue on Christmas Eve morning! Highly recommend!

Trina was very helpful with setting up the service call, as well as delightful and welcoming to converse with. Eric was very professional and easy to talk to about the issues. He explained ever step of the repair and provided photos as well. All around, a quick and great experience. I would highly recommend Arbor plumbing to anyone.

Absolute best plumbing service in the area. I booked my appointment with Shannon who was professional and very informative throughout the process. I received text updates when technicians were on their way. The technician was knowledgeable and precise. Solved all my issues in one day. I will be using Arbor again!

I recently had the pleasure of hiring Arbor Plumbing and NC Backflow for some plumbing work in my home, and I couldn't be more satisfied with the results. From the moment I contacted them, their customer service was top-notch. The representative was friendly, knowledgeable, and eager to help schedule an appointment that worked for me.

The plumber arrived on time and was very professional. He took the time to thoroughly assess the issue I was experiencing and explained every step of the repair process. I appreciated how he answered all my questions and made sure I understood what needed to be done. It really put my mind at ease knowing I was in capable hands.

The quality of the work was impressive; my plumbing issue was resolved quickly and efficiently. They even took the time to clean up the area afterward, which I found to be a considerate touch.

Overall, I highly recommend Arbor Plumbing and NC Backflow to anyone in need of plumbing services. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. I will definitely be using their services again in the future!

Michael arrived 15 minutes early. He told me how he would change my water pressure regulator. He was far more thorough than any previous plumbers including checking at my water meter and an outside faucet. When done he asked me to turn on a faucet to see if I was happy with the pressure and I was. I appreciated the photos he took. He was polite, informed and thorough. I highly recommend Arbor Plumbing.

I used Certified Plumbing services to address a number of plumbing issues associated with the purchase and sale of a North Raleigh home. These included plumbing inspection underneath the house, repair of leaks associated with p-trap fittings, shower valves, and washer hot & cold water valves, toilet flange repair, hot water heater repairs, and ensuring proper operation of master bathroom hot tub.

I was impressed with Ron Barbour's knowledge, responsiveness, and professionalism. His fees were also very reasonable. Ron is a skilled plumber and I highly recommend his service.

Very professional!
Installation was done in a timely manner and Ronald came out and replaced our water heater on a Holiday! We weren't expecting that.
Nice surprise!

We needed to replace three leaking toilets in our home and were fortunate to find Certified Plumbing. Ronald made the process so easy. He was responsive, helpful and flexible from our first conversation. The work was well done and reasonably priced, even after an unexpected repair needed to be added to the project. I am a happy customer and can't recommend this team enough.

Ronald was AWESOME!! I required professional assistance ASAP. I needed to repair my spigot after breaking it. I was scared I wouldn't be able to get it fix before the weekend because it was late Friday afternoon. I called Certified Plumbing, and he said I'd be there as soon as I can. The rest is history. Job nicely done, professional, and a pleasure to speak with. I would 💯 recommend!!!