Plumbing reviews in Garner, North Carolina

Technician came out, got the job done,
gave us some preventive maintenance tips, and didn't try to upsell services we didn't need. Highly recommend these guys!

Great service!!! Danny Harris was very knowledgeable and the whole process of pumping my tank was quick and easy!! I will definitely be a return customer!

Rude and unnecessary comments made when we received invoice. Beverly Crumpler called our system ‘trashed’...what was the purpose of that?? Very unprofessional and that was why we called them to begin with. As first time home owners, we were unaware of the maintenance a septic system required and did what was necessary when we became aware. The only reason they get 2 stars instead of one was the fact that the folks we made the appointment with were polite and helpful. They got the job done, but wouldn’t recommend.

At first they were what seemed to be a good choice. However while they were here they broke two tank lids. I understand it was not intentional. However that was on June 14th 2016 and that day they said they would order and deliver and install new ones. I would have to pay for the lids. That's fine but here it is now over a month and still NO lids and NO communication from the company. I have called them twice and have been patient with them about this but enough is enough. Their excuse is the company they get the lids from is to far and they haven't delivered to this area yet and if I want them sooner that I need to call them and have them delivered. WHAT??? Where is the customer service that was promised. They create the issue, make a promise to fix it and now they are trying to wash their hands with the whole thing. Bad customer service in my eyes. Would NEVER use again and would NEVER recommend to any one if this is their standards for customer service!!!!!.. The right thing to have been done besides the communication in regards to the status of the lids would have been to drive to that company pick them up and do what was promised deliver and install them. And all of this would have been done and they might have kept a customer...

Today I had my first experience with a septic tank issue. I was absolutely terrified of the cost and hassle of having to service my tank. I called Stalling's office and was greeted by a very kind and compassionate person. She spent at least 10 minutes on the phone with me explaining the issues that could occur with a septic tank and the prices of such outcomes. This was the fist moment of relief. The prices were not nearly as high as I thought it would be. She continued to explain the process I would experience if I were to chose them. Throughout the entire conversation she was very empathetic and calming. I really wish I hadn't forgotten her name so I could thank her. I believe it started with a "B" like Betty.
To my surprise they were able to fit me in on the same day. It only took about 3 hours for their truck to be in my drive way after speaking to them. The technician Dave was nothing short of amazing. We had no idea where the tank was but he was able to make short work of the search. He provided some of the best customer service I have ever experienced. He was courteous, answered all of our questions (as stupid as some may have been), and instructed us on how to prevent future problems. In summary, I am Extremely happy with my entire experience and the 2 stalling's employees I felt with turned a stress filled, stinky situation in to a very pleasurable one.

Absolutely phenomenal customer service. I’m new to having a septic tank/field at a newly purchased house and they have great advice on upkeep and long term maintenance. When the time comes, they will get my business for sure!

I called to set up an appointment and spoke with Beverly. She was very knowledgeable, professional and courteous. We set up the appointment for 3:00pm and she provided a timeframe in which they would arrive in case not exactly at 3 pm in which I appreciated. The day of my service, I received a call confirming the appointment from Carolyn and then right before my scheduled appointment, I received a call from the Danny informing me that he was on his way. This is what I call GREAT CUSTOMER SERVICE, by not just one person, but everyone that contacted me. I HIGHLY RECOMMEND this company. This was a total different experience from what I had with A-1 Septic Services who did none of the things mentioned above. I had to call them after waiting 20 minutes after my scheduled appointment time and not getting any form of courteous call of confirming the appointment or informing me they were going to be late or on their way....nothing. If you want great customer service and great septic cleaning maintenance service, then only call Stallings Septic Service. Danny was very nice and professional, he even went the extra mile in cleaning out the debris from the overflow tank and waived what would have been an extra cost for me. I happily tipped him nicely. THANK YOU DANNY, CAROLYN AND BEVERLY for your awesome service!! ` Juwana Hancock

Today was POO DUTY. Stallings Septic has always been my business of choice. Throughout my real estate years and my personal homes. Wouldn't use anyone else.

Wonderful customer service by Beverly....would highly recommend. They were fast (came within 24 hours of my call) and very friendly. Price was right on target for what I expected. Will use them again in the future and share their information with others.

From the first Call; through their efficient, and informative service, these guys were great; both on the phone and in person they took the time to describe the process, and provide educational/informational insight into the process. I highly recommend Stallings. While there are somewhat cheaper places, I didn't feel like I was paying a significant premium for the awesome customer service we received. They also were very upfront about pricing, and what the base rates where and all the things that could potentially raise it. Other places I called just gave a base rate, and didn't even mention there were many situations where it would cost more.

I have used Stallings on multiple properties over the years! They have always been prompt , professional and just good nice people. Danny is awesome and very knowledgeable! He gets the job done and done right! Beverly is also a pleasure to work with. She is very understanding and well informed and can help guide us through the process to completion !

Stallings Septic has been my go to for septic tank issues for over 20 years. I'm happy to say I only needed them for maintenance this time around. As always, they were professional, knowledgeable, respectful and took the time to answer questions.

Thank you so very much! This is the second time we've used their service and they are always very professional, patient, and kind. Danny came out and he is AWESOME!! He really cares and puts his all into his work. He's courteous, professional, friendly and eager to please and do a complete and thorough job! Thanks to him and this awesome company!

I found Stallings after a negative experience with Septic Blue during a scheduled septic tank pumping. I am not very knowledgeable about septic tank systems, but when Septic Blue quoted me roughly $2,000 worth of repairs, it set off a few red flags and I cancelled the service. I called Stallings and got a good feeling about this small family-owned company based on my initial phone conversation. Beverly was very knowledgeable and took the time to educate me, answering all my questions. She provided "worst case scenario" pricing over the phone that was far less than what Septic Blue had priced, so I scheduled the appointment. The Stallings technicians arrived as planned and were very friendly and professional. I relayed some of the information that Septic Blue had provided about urgent repairs, and the Stallings techs did their thing and saw nothing needing immediate attention. They did advise that I replace the baffle where the concrete is deteriorating, but said I could do that on the next routine pumping of the tank. Everything went smoothly, and the crew finished in about 20 minutes. No additional repairs were needed, just a routine service. I appreciate that they simply provided the requested service without trying to upsell. I highly recommend this family-owned company-----they will take good care of you!

I had a really great experience this week with Stallings. They came highly recommended and did not disappoint. From the initial phone, scheduled, showing up on time and great pricing they were truly a class act and professional.

Same day service! I called them at 9:30am and they were at my house at 10:30am the same day! Awsome service! I was really impressed with their efficiency and promptness. The fact that they were able to cater to my needs so quickly made a huge difference. The technicians were professional and knowledgeable, and they completed the job in no time. I couldn't have asked for a better experience.

Great service, will definitely use again in the future.

From the initial phone call to set up the appointment, to the service itself this was a great experience. All three of the folks I interacted with (on the phone and here doing the service) were highly knowledgeable, friendly, and very approachable. Price was reasonable and well worth it. The work done was highly professional. They were also prompt and did the work quickly.

Also great to support a locally owned small mom-n-pop business (who just happen to be located a few miles from our home)

Please don’t trust these people, the driver of their truck has no concern for other people’s safety and I wouldn’t trust any of them in your home or business.

They do a great job and work hard 10/10.

Just another reason to support private contractors and small businesses in your community.

Had a polybutylene pipe spring a leak under my house in a very tricky spot that could compromise my new AC Unit/Furnace.

Had a competitor give me an appt 5 days away, Rob was able to fit my job in 5 hours later.

The pipe itself was a relatively small job- but the location, materials, surrounding equipment, etc needed the skillful care of a professional.

Rob fixed the problem quickly, added a down spout/ shut off as a possible fail safe in the future, and even took the time to identify a completely unnecessary pipe and remove that as well.

I’m still waiting for a text pic with your card info for my rolladecks sir! Nah but seriously Thank you again.

They reported their findings to the home warranty and stated there was freeze damage which was not true and was not reported to me during inspection. Home warranty did not approved repair due to their “findings”. And they also made one of my hose bibs worse.