HVAC reviews in Gastonia, North Carolina

Great customer service yesterday, I called GSM because my heating unit was freezing over. GSM came right out within a day, identified the problem, ordered a replacement part, and had our heat running again immediately. I would not dream of calling anyone else. Thank you to the technician for his clear and concise communication and stellar customer service! I am a happy customer!

Always get a great job done. Very quick and responsive and will always choose them over the other big companies !!

Great people and great service. They treat you like family and will not rob your wallet. Great quality work from great quality people! Highly recommend!

Extremely helpful and knowledgeable. Explained the whole process to us of what was needed for repair. Best prices in town! Great to work with!

AWESOME family owned and operated company. Thorough and professional. They come right when you need them and make sure the job is done before they leave!

Great family run business with excellent customer service. They got my system up and running in a house I purchased in a quick and efficient manner.

Fantastic and professional service. Odell and Josh are extremely knowledgeable and go above and beyond to make sure that everything is right.

Very trustworthy family owned business. Friendly & efficient. Will definitely call them again when heating or air services are needed.

Can’t say enough about Odell and Josh. Great company and even better people. Highly recommend these guys for any hvac job!

They added another vent to my bedroom and I appreciate it. Good guys.

We had two Trane HVAC units replaced with two new Trane systems. We were very pleased with the price and impressed with the skill and professionalism of the team.

This family owned business take excellent care of their customers and takes care of issues in a timely manner. They were quick, clean, and proved quality service that have been lasting fixes.

Highly recommended and great people all around

We have used Carolina Appliances Heating and Cooling for 6 or 7 years. They have always responded in a timely manner and operate their business with integrity. We appreciate their work.

Josh got out to check my AC very quickly and was fair and honest. Turns out my Nest thermostat went bad and he was able to quickly diagnose the problem and rule out other issues.

Great company. Odell and his sons are good people. They are honest, fair, knowledgeable, and reliable. Highly recommend these guys.

I have been a client for many years, as Chief Executive of a service oriented company recognizing superior quality and prompt service is my skill set. Carolina Appliance has earned my trust and will continue to be my go-to company for all of my HVAC needs .

We have known these guys for years and called them for big and little problems alike, both at our home and our rental properties. They always address every call with urgency and are reliable, punctual, professional and most of all trustworthy. We won’t use anyone else!

Honest and dependable at a fair price! Very experienced and knowledgeable. I highly recommend this family owned business. Odell, Josh and Zach give excellent customer service and fast!

We have used this company for years and they are always very prompt, honest and reasonable with pricing ! I would highly recommend them !

Purchased my HVAC unit 17 years ago. Odell has always provided great service at a fair price. He’s my go to for my HVAC needs

They did a fantastic job. Their workmanship, price, and timely install were right on time. I definitely recommend them for any heating or air conditioning install or repair. 5 stars just isn't enough.