Reviews of local pros in Huntersville, North Carolina
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I can’t imagine a company taking more pride in their business or being there for their customers than Premium Pool!
If I ever have any questions or concerns, I can reach out to them and I get a response almost immediately.
Premium Pool is prompt & professional.
I HIGHLY recommend them! -
Excellent pool service our pool looks spectacular! Highly recommend!
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We have a concrete pool that was showing signs of a leak. I contacted Mike and he came out the same day to take a look and give a recommendation. He was awesome! He was very upfront, honest and didn’t push his services just to make an extra dollar!! If you are looking for a trustworthy business to assist with your pool needs I would contact Premium Pool Service. Thank you again Mike for your help!!
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Very curtious and knowledgeable! Called me back immediately and solved my problem! Will continue to use Mike for any future pool issues!!
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I have used Premium pool service for 5 yrs and prior to using PPS my wife & myself went through 3 pool service companies until we found Mike who owns PPS. His staff is 100% on time and they are very knowledgeable & catch all issues before they become a problem. We had PPS install a new salt water filtration system 5 yrs ago and we couldn’t be more pleased with our system. There is no doubt in my mind that we got lucky when Mike was referred to us actually from another local pool company. I said, I want the best in the business and I was given Mikes contact information. This is a 5 star company in Pool Service. Thank you PPS.
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Worked with them for almost two years. Our pool’s chemistry has remained great, and our equipment is is good shape. They’ve done well there. Not a fan of their lack of personal communication, or how Mike misrepresented his company’s services. We found we couldn’t leave town or things would get overlooked. For the premium price, we found it to be not worth the money spent.
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The service I recieved was top notch.
They were quick to reply to my call.
Will definitely use them in the future. -
Mike & his team always leave our pool area spotless, including the patio surface & any lounge areas. Would highly recommend to anyone!
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WOW ! Exceptional service, expertise and commitment from this pool company! Mike came out on his day off to help us out. Our previous pool service company had been inconsistent/poor quality and we were stuck with our pool in a pretty bad shape. Mike took care of it right away and our pool is sparkling clean again. He also noticed deficiencies in equipment which were never seen by the other company. Finding a reliable and high quality pool service company around LKN was never straight forward. Till we found MIKE and Premium Pool service. I highly recommend for anyone seeking top-notch pool services! Thank you Mike !
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Mike is a great guy who is very detailed. He installed a new Aqualink control system for us. Mike took the extra time to show us how it works and gave us some tips on checking the pool water. I will definitely be using his services again!
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Michael came out to address a couple issues that my current pool service could not figure out for over a year. After reading reviews on Premium Pool Service I decided to try them. Michael came out and within 10 minutes, he figured out the issue. Fixed everything I had been dealing with all this time. He is extremely knowledgeable and is also replacing a major part in the pump for way less than I was quoted by current pool service. Will be switching pool maintenance service to Premium Pool based his his knowledge and expertise
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Michael and crew do a fantastic job for us. They consistently show up and know what they are doing. Would highly recommend Premium!!
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Michael and his team have been a great solution for all our pool and spa needs! Highly recommended!
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We are super pleased with Michael and team. They kept our pool sparkling year-round. Im most grateful for Michael’s availability. There would be times when I had questions in the middle of a weekend or on an holiday and he always responded promptly and kindly.
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Premium Pool Service is THE BEST pool service I have ever used, and I have had numerous pools in Florida and Lake Norman. Michael Hamm has always been very responsive when issues arise, and his staff are pleasant and detailed oriented. I highly indorse Premium Pool Service!
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We had a pretty serious issue with our Jandy 2.0 system and pool electrical board which resulted in our pump not running. Our normal service provider was unavailable, so on a whim we contacted Mike at Premium Pool Service. Wow, we got lucky! As novice pool owners, he could have told us anything…and charged a premium. He didn’t. He was straight forward, offered the best and lowest cost solution, and had a tech out same day! At a time when getting immediate service can be nearly impossible, Mike at Premium Pools was quick and exceeded our expectations. He even took a call after hours to help us set up our Jandy schedule. Do yourself a favor…if you need pool care, call Mike! Excellent experience.
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I highly recommend Premium Pool Service. From regular maintenance to replacing lights and pumps, they do it all. They are consistent, responsive and always leave the pool looking great!
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They are so consistent, professional and helpful! Responsiveness is great and I love the pictures I get of the job done. They communicate just the right amount and utilize technology efficiently keeping the maintenance hassle free!
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Michael and his team are exceptional. He personally came to my home same day upon moving in to run through a full check of my pool equipment and system. He’s knowledgeable and took the extra time to explain what was going on and general maintenance to be aware of. I will absolutely recommend Michael and his team to others in need 👍🏼👍🏼
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Mike and his team are top notch! They are always available for support and will come out at a moment's notice to troubleshoot any pool issues that arise. They are fair, transparent, and do the job right every time! I highly recommend them for pool cleaning, repair, and ongoing maintenance!
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Mike and team have been great to work with over the past 3 years. It was a big project to build our backyard oasis and Premium Pool Service has been there since day 1 to keep our pool looking great and all the equipment functioning properly. Highly recommend!!!!