General Contractor reviews in Raleigh, North Carolina

Brandon at CTI has always been the greatest to work with. Communication is excellent and theoretical work is over the top. No surprises when it comes to billing. Very fair and reliable. I would highly recommending using CTI for any project you may have.

I have been working with CTI for years, and most recently directly with Brandon Smith. He is always quick to respond, provides detailed information in writing (which is amazing!), and thorough in his reports to us. He has done all sorts of projects from large retaining walls to foundation sealing and mitigations. As a community manager, it is so important to have a great relationship with our vendors, and I consistently have great experiences with Brandon and CTI. Highly recommend them!

I’ve had excellent experiences with Brandon Smith. He is responsive, professional, and always stays on top of projects for my communities. His communication is clear, the bids are competitive, and the commitment to quality across our properties truly stands out. Would absolutely recommend the CTI team to anyone, they are fantastic to work with!

Our HOA hired CTI to address several issues at our property, including gutter cleaning, side cladding, roof repairs, and exterior sealing to prevent water intrusion into our garage. Initially, the experience was frustrating. While the side cladding and roof work were completed, no photos were provided, and there was a miscommunication regarding the exterior sealing. The technician explained that sealant could not be applied to a wet surface and said he would return once the area dried. Unfortunately, this follow-up was not properly communicated to the HOA, which caused delays and understandable concern.

That said, what truly matters is how CTI handled the situation afterward and this is where they went above and beyond.

Once CTI, especially Tom, became aware of the issue, they took full ownership and did not cut corners. Ivan from CTI and his team removed garage drywall from one side to properly trace the source of the leak as far up as possible. This required opening the brick facade itself, and the work was done carefully and methodically. Although we had already passed the heaviest rain of the season by the time repairs were underway, CTI still returned, completed the necessary repairs, and then patched everything back up. The brick and paint were thoughtfully matched, leaving the area looking as good as new.

We are extremely thankful for the effort, time, and care CTI put into resolving this issue. While the process did not start smoothly, their willingness to stand behind their work and restore everything properly made a lasting impression. In the end, CTI demonstrated accountability and professionalism, and for that, we are grateful.

My home was damaged by the groundwater flooding from Tropical storm Chantal on Sunday night, July 6, 2025. My master bedroom had several inches of water come in from the lack of drainage on the back of the house and part of my wood living room floor was also damaged and needed to be replaced. My bedroom pad and carpet had to be pulled up and the drywall removed about 30 inches up from the ground. CTI workers came in within 36 hours of the flooding and began remediation with large fans and dehumidifiers. They quickly started on removing the damaged flooring and carpet, and after drying out, began the process of replacing carpet and drywall and repainting my entire bedroom. My HOA management company had hired CTI to install the proper outside drainage, since none had been done when the house was constructed six years ago. The flooding had been a problem every time there was an extra heavy rain, and I had had damage in May 2022, but had not sought resolution of the drainage. I decided to use CTI on the interior, knowing they would want to do an excellent job since the HOA hired them for the outside drainage. I was not disappointed! The work took several weeks because of carpet and wood flooring being discontinued, and replacements, having to be found, but when they were here and materials were available, the work was the highest quality, professional, and done quickly. There were no workers who were not professional and very diligent with their time, and courteous. I couldn’t be more pleased with the quality of the work and the fairness of the price.! They charged the same amount at the end that they had estimated at the beginning, ‘though there were unforeseen costs, that were my fault and not theirs. If I have need of their services again, I won’t hesitate to call them and would recommend them to anyone! Thank you so much, CTI property services, for resolving these issues and putting my mind at ease! And being more than fair with me.

CTI Property Services, Inc. is a very good company to work with for all kinds of projects. They have done flooring at pools, power washing homes, power washing sidewalks and curbs, painting exteriors, gutter repairs, exterior building repairs and much more. Brandon Smith is awesome to work with - responsive and timely. Stephanie Giles is great to coordinate projects with as necessary. Prices are comparable to others who do general contracting type work.

As the Board President for Landings @ Pine Creek CTI- Steve Lineberger and I have established an Awesome professional and friendship over the past 7 years. CTI has done all our routine gutter cleaning and necessary roof repairs.
Steve -CTI was awarded the Contract to remove all of our 4 inch gutters and we added 6 inch gutters to all of our 68 unit townhomes. This was a Major project and Steve and I worked together on All issues it was 100% successful.
This undertaking also lead us to major draining issues from 25 year old collapsed drainage piping throughout the community.
CTI replaced all drainage pipes with schedule 40 hard plastic piping. Huge difference!!!
To further enhance our curb appeal we power washed all units drive ways and curbing. We replaced all front lawns with SOD.
Steve is always available to consult and walk property with me on ANY issue large or small.
These days it's such a blessing to have some one that you can rely on. ( It's rare these days)
ED MIller - Landings @ Pine Creek

I have worked professionally with CTI for many years and have had a fantastic experience. They are professional, knowledgeable and reliable from start to finish. They are also very quick and efficient with communication and updates. I trust them with all projects big and small! Shout out to Joe Gisler for being a huge help and always there to make sure the job gets done right.

CTI is the best! I am a realtor and landlord and have been working with Joe Gisler to handle repairs at my own properties and for my clients. He is always reliable, professional, and communicative. He helps me look at preventative measures to protect my investment rather than just responding to repair requests. I really appreciate his expertise and being able to have a "go to" guy for pretty much anything! I will continue doing business with him and referring him to my clients.

BGC were wonderful to work with. Garrett was always helpful and accessible through the process of getting approval to replace the roofing. Love the way the roofing looks.

I have nothing but praise for the roofing job that BGC Expert Contractors did for our house. Their staff was professional, organized, and efficient. Sully and his team guided us through the insurance process for replacing our roof and provided excellent customer service, answered all of our questions thoroughly and responded to correspondence in a timely manner. The entire roofing process, from removing our old roof to placing the new roof, took only a matter of hours. Their crew took the time to meticulously comb our yard for any debris that may have missed their tarps, and we didn’t find even a single nail on our property once they were gone. I highly recommend BGC Expert Contractors!

Very pleasant experience working with BGC contractors. After a storm went through, we found missing shingles on our yard. We contacted BGC for advice and they quickly arranged an inspection with our insurance company. Regional manager Ryan was very helpful and informative, we didn’t have to worry about making time to meet with the adjuster, that was taken care of and scheduled for us. The next day we were notified that our roof was approved for a full replacement! We were provided with plenty of roof samples to choose from and once we found one we liked, we were contacted by the scheduling team and arranged a day for the work to be completed. We were worried that we would have to wait a long time for the crew to come out but they were able to schedule is the week after our inspection was complete. The crew came out on the scheduled day, and the crewmen were so nice. They completed the job in one day and cleaned up all debris from our yard, none of our landscaping was damaged and the yard was left in perfect condition. An overall great experience choosing BGC contractors!

I am so glad we chose BGC experts to do our roof. I was skeptical at first because I just didn’t think our insurance would cover it. Andrew helped me understand the process and was even kind enough to handle all the leg work for me. I would highly recommend this company! Professional and very personable from start to finish😊

I highly recommend this team! We needed our roof replaced from some storm damage .

Oscar Zamora and Abraham Moreno-Garcia came to the rescue. They walked us through the entire process making everything easier and less stressful. They stayed with us every step of the way.

The entire team was so professional from Oscar and Abraham to Jennifer Lowe at the office . The team replacing our roof were fast, efficient, professional, and most importantly clean.

I just can't say enough positive things about the entire team at BGC Exoert Construction. If there were a 6th star they would get it.

Thank you so much to the team. Anyone needing a roof, this is definitely the place to go

Mike Eskew
Extremely satisfied customer
McLeansville, NC

I hired BGC to install a new roof on my house and I am extremely pleased with the entire process and the end result. Every employee from beginning to end was highly professional, knowledgeable, efficient and respectful. At a time when customer service seems to be a thing of the past, BGC was a great surprise and my roof is beautiful! I highly recommend BGC.

Everyone I dealt with were extremely trustworthy and customer driven. I could tell everyone had my best intentions as a consumer and not a target as I have experienced in the past. I could tell right away that both Lee H. and Laura S. were top notch. Rarely do I see this level of customer service and care anymore. And as far as the work goes... I have. beautiful new roof that's already been tested and passed with flying colors. I would highly recommend this group... especially if you ask for Lee and Laura.

The roofing was done well and in a timely manner. BGC dealt with my nightmare insurance company from beginning to end and were patient for payment to be disbursed. Garrett Ball was amazing. He was transparent with everything and always available if I had any questions throughout the process.

I recently had my roofing replaced by BGC Expert Contractors company, and I'm thrilled with the results. From start to finish, everything went smoothly without a single issue. Special thanks to Bilal Mustapha, the roofing specialist, whose expertise made a significant difference.

The entire process was seamless. The team arrived on time, worked efficiently, and paid attention to every detail during the replacement.

The new roof has transformed the look of my home, and I have full confidence in its quality. I highly recommend this company to anyone in need of roofing services. Thank you for a job well done!

Our family is highly satisfied with BGC Expert Contractors for our roof replacement. The team is exceptionally professional, responsive, and completed the project on time. Sales manager Daniel invested considerable time negotiating with our insurance company for a better settlement. We received excellent service, quality, and pricing! I highly recommend BGC Expert Contractors.

BGC expert contractors has replaced several roofs for us on various rental properties. They have done an outstanding job! Daniel is wonderful to work with and is an excellent communicator!

Andrew inspected our roof and found numerous spots of hail damage on the roof and gutters. He met with the insurance adjuster and they agreed with his review. BGC did a great job installing the new roof and gutters. Andrew provided with samples (real samples) and left them with us for a week to decide on the color. Everything looks great. BGC also have the highest certifications from GAF for installers which is great to know.