HVAC reviews in Raleigh, North Carolina

Small local business with great customer service!

I would recommend this company to anyone interested in.
Good , professional job.

Great company to work with. Always quick to respond and very professional. I highly recommend them!

These guys are the best! They have been doing our semi annual maintenance for over 10 years. We would not use anybody else.

They made an extra effort to maintain social distancing and avoid any direct contact. This allowed for us to get our regular service done without any concerns for our health during this Covid-19 crisis. Now our
HVAC system is ready for the summer heat.

Great company! They're honest and do great work. Sean came out, took his time, and was extremely professional. I would recommended this company to anyone.

Since installing our systems in 2016, Ken's team have done a great job in keeping our heating and cooling units running at optimum efficiency. Always prompt and professional with spring and fall maintenance, they provide excellent quality service at reasonable cost.

They were great! They were always wearing masks and gloves when inside our house, but they were so unobtrusive while they were installing our new HVAC system, we barely knew they were here! We have used HVAC Design many times in the past, and will continue to use them in the future!

HVAC Design and Contracting is a small company that truly cares about their customers. I have been a customer for several years and have always been pleased with the work done at my house. They explain what they are doing and are always courteous, polite, and very neat and tidy (and this is very important to me.) If you are having a problem, they work diligently until the problem is solved. You are not just a name with this company. You can text or call them and even if you leave a message, you will get a response in a very short time. If you want the very best, this is the place to call!

Ken was recommended to me by a close friend when I needed to replace my HVAC system. He provided a very fair estimate and answered many questions I had about the process. I ended up going with another company, only because they could install the system the next day. However, Ken was professional and friendly during all of our communications.

We shopped quotes and found HVAC Design and Contracting, Inc to be most responsive *with* clear communication by far. HVAC Design and Contracting, Inc provided options to allow us to choose a price point where we felt comfortable. They offered competitive, fair pricing with defined detail so that there were no surprises! Their installation team showed up on-time; they were professional and respectful of our property. They were also prepared with appropriate COVID PPE (installed May, 2021). We highly and strongly recommend HVAC Design and Contacting, Inc!

I had a great experience with Michael & Sons for an emergency toilet tank repair and water damage. Our technician, Danny Rosario was fantastic! He was extremely knowledgeable and took the time to explain exactly what was wrong and how he would fix it. It’s rare to find someone so thorough and patient with questions. I will keep his name for future needs for sure!
Several days of repair from drying out floor, constant updates and replacing water heater. All staff were great and courteous. Most importantly they responded to my call and concerns.

Houston Draper at Michael & Sons (M&S), was a pleasure to work with. When water damage happened in my home, M&S send out a plumber to fix the issue and they also sent out Houston a Restoration & Mitigation Specialist. Houston worked hand in hand with my homeowners insurance and they are resolving this issue quickly & efficiently. Do not hesitate to work with Michael & Sons and Houston Draper. Also, I would be remiss if I didn’t mention Marcus from M&S who also did a remarkable job. I use M&S for all of my HVAC, plumbing, electrical, and now restoration services. Five stars to Michael & Sons for being such an amazing (and affordable), company to work with.

Very satisfied with the inspection of the heating system performed. The tech was very informative about what might need to be done. I had a filter and he changed it under the house free of charge. He made recommendations for future upgrades but was not pushy about sales. Will definitely call M&S when more is needed.

Had the routine heating maintenance scheduled and Christopher McMasters was my assigned technician. He was very thorough in the inspection and was able to catch things that needed my attention. He truly went above and beyond inspecting the units and explaining what he say with videos and pictures.

Carlo is an exceptional technician. He let us know that he had arrived and was already perforating his check on the equipment outside. He then came in and checked all applicable areas. He was thorough in explaining all that he had reviewed and answered all of my questions concerning my HVAC and its performance during this cold season. Carlo is very patient and knowledgeable and extremely pleasant. We appreciate him and the perfect customer service he provided to us. He is a true gem.

Had an after hours emergency. The technician on call responded quickly. Adam Robinson was the technician on call and solved our problem. He was very professional & extremely pleasant. I would definitely call him again. Adam had to come back this morning to install a new toilet. And was just as pleasant as he was last night. We appreciate his hard work.

Very professional and honest. Only did what was necessary. Didn't have any issues with quality Michael and Son are going to rule the Raleigh Metro and surrounding areas. I have always seen them around and wanted to hire them for something finally got a chance and needed a valve replacement for my water supply. This wasn't a tough task but something that needs to work perfectly. Petey got it done with his expertise and I didn't have any concerns about him doing it right. Would definitely be a master level plumbing.

I called to get a quote for some major electrical services. Jasper called ahead, arrived on time and was very thorough in understanding what we wanted to accomplish. He took the time to talk through options and what he was thinking. When he left he put together a great plan and did some additional research to make sure he covered everything needed. This partnership is exactly what I was looking for.

Travis did an amazing job. Our water heater wasn’t heating, and he spent well over an hour troubleshooting everything until he got it working perfectly. He was patient, professional, and made sure the job was fully done before leaving. The pricing was very excellent too. Really appreciate his hard work highly recommend!

I had a contractor break my water shut off valve in the afternoon and never spoke of it. He left. I went to turn valve on and nothing happened. I called Michael and son’s at 9 pm on Friday evening and they were on the way. The shut off valve was located outside at the street for my residence and the valve and pressure valve were relocated to the proper spot and I am very pleased. Nick was very professional and thorough. I was told of the price of everything before the job began and the things he found along the way. Was it cheap you ask, nope. Was the work worth the cost? Very much so.