Tree reviews in Raleigh, North Carolina
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I recently had the pleasure of using A+ tree removal service, and I cannot express enough how impressed I am with their work. From start to finish, the entire process was seamless and professional. I'm thrilled to share my experience and recommend their services to anyone in need of tree removal.
First and foremost, their team was incredibly knowledgeable and courteous. When I contacted them for a quote, they responded promptly and scheduled a visit to assess the trees on my property. The arborist who came out was friendly and clearly passionate about his work. He carefully examined the tree and explained the best options.
Their pricing was competitive, and they provided a transparent breakdown of the costs involved. There were no hidden fees or surprises, which I greatly appreciated. They also took the time to explain the safety measures they would implement during the tree removal process.
On the day of the service, the crew arrived on time, equipped with all the necessary tools and equipment. They worked efficiently, ensuring that no damage was caused to surrounding structures or landscapes. The safety precautions they took were impressive, and it was evident that they were highly skilled and experienced in their craft.
The tree removal process itself was quick and smooth, and the team left my property spotless afterward.
In conclusion, I cannot recommend this tree removal service enough. Their professionalism, expertise, and outstanding customer service are second to none. If you're looking for a reliable and top-notch tree removal company, look no further. I will definitely be using their services again in the future.
Thank you to the entire team for a job exceptionally well done! From Ronnie who gave me the estimate to Charles who led the project and answered all of my questions. Amazing professionalism and knowledge! -
I called A+ for a quote on tree removal. They came out on Wednesday and performed the work on Friday the same week. Chris and his team did a great job safely. This is second time using this company and I highly recommend it.
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Everyone was friendly and relaxed. Our estimator was quick to arrive and gave us an excellent price. We had 28 trees removed.
The crew was enjoyable to interact with, eager for my opinion and approval, and quick. Little yard damage even with the many storms (Hurricane Debbie, No name storm, and Hurricane Helene).
Highly recommend this company. -
Absolutely phenomenal work by A+ on our tree removal, they were quick and yet surgically precise with their work and made sure it was done in a way that kept our yard and home safe. The folks that did the job were very friendly as well. Great communication from the company in general. Highly recommend them!
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We had a great experience with the A+ Tree team. They were unbelievably easy to work with. Very responsive and flexible throughout the project. The crew was knowledgeable and efficient, even helping us with some extra branch trimming over our house at the last minute. Between the removal, stump grinding, and extra care, they were fantastic.
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A+ Tree and Crane Services did an outstanding job! The entire crew worked together seamlessly and was extremely organized and professional. They trimmed our trees beautifully and took great care with every part of the job. Cleanup was excellent — you’d never know they were here except for the great results! Highly recommend A+ Tree and Crane Services!
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Excellent, 5-star service from start to finish of the entire process for our tree removal and trimming services! Raquel was amazing scheduling, and following up with our job once it was completed. Lauren, the arborist, gave excellent recommendations for our property, and Chris and his crew were very professional, friendly, and thorough! Highly recommend and will always use A+ for any tree services we need in the future. Thank you!
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A+ trees is A1 in my book! To start, how is this for responsiveness- I called for a quote and had a tech out that afternoon. I was on a work call so Lauren walked the yard by herself and had me a quote that night (4/3) and the job was completed 4/9- less than a week after Lauren was onsite. On top of being extremely professional, other companies could not come close to their price. I was very nervous to have my trees taken down because of the proximity to my house and fence but that nervousness went away the second A+ rolled in. You can tell this team is legit when they roll up with their crew- professional & well prepared with every type of tree equipment you can think of! The morning of the job, my husbands truck would not crank/jump and was stuck in the driveway, the crew said “no problem, we can put it in neutral and push it out of the way”. I was blown away- absolutely above and beyond!!! This team operates like a well oiled machine and is VERY good at what they do. They took down 4 trees in no time and left my yard better than they found it- literally they cleaned up gumballs and pinecones that were there before they got there. I had plants close by that were not disturbed. Ethan, Ronnie and his crew are AMAZING and we will absolutely have them back in the future if we need trees down. Cannot recommend this team enough. Thank you all- we are so grateful!
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I had a great experience from the estimate to completion of my project. I had 4 trees removed yesterday, including a 90+ ft pine. The crew was just awesome- efficient, watched out for each other, and did an amazing job from start to finish.
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I called to get an estimate, and they came out the same day. Great communication throughout the entire process. The price was very reasonable. I had them cut down a large tree, trim a very tall pine tree, and stump‑grind two stumps. The crew showed up on time and ready to work! They completed the job quickly but with great quality, and even cleaned up after everything was done.
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Great crew, they do awesome work.
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Experts doing the job correctly!!!
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Great company to work with and a fair price. No mess left behind fir us to clean up.
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Family business pride is evident in their performance, integrity, skill, and attention to detail. No need to look further.
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This team shows up on time and simply gets it done safely and at a good price. Very much appreciated their work at our home.
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They did an amazing job. Took down over 20 tall pine trees and grown the stumps in under 5 hours. Very reasonably priced and left no mess behind. Would highly recommend.
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As a neighbor of the Jacksons for 22 years..........
He quoted me less than $1000 of tree services 3 weeks ago, and had the work scheduled for TODAY! He called an hour before arriving and informed me that I had to pay with CA$$$$hhh only once he arrived.
?????
Seriously? SUCH A NEIGHBORLY thing for him to do..........
When he had talked to my EX husband last week about the job!
I cancelled the 'JOB' and have no intentions of ever using JACKSON'S again for ANY TREE SERVICES!
PS...... Last year, after the April 17th tornadoes that slammed Raleigh, ALL OF NC that day? HE NEVER EVEN OFFERED TO HELP ASSIST ME ONE SINGLE TIME! Knowing full well that I live alone after 33 years of being with ONE husband!
NICE NEIGHBORLY THING FOR HIM TO DO! -
You know that customer service that is sooo good that you just have to go and pick up a bottle of Jack and reward it? Well that’s what you will get from Mark and his team. They recently helped out on a tree/neighbor issue and went completely above and beyond expectations. We will definitely be using them again and referring their services to friends and professional contacts.
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Unfortunately, I cannot recommend this company. First time I used them was a good experience except for fact they only take cash or check, and don't tell you this upfront. Scheduled them to come out again and can say it's been one of the worst experiences of my life as a customer. Rained a ton day before and morning they were scheduled to come out. Assumed they wouldn't be able to do work with all the rain we got, but I had to call them to find out new date. Upon calling I'm informed I need to be put back on the schedule for 5 weeks later. Mind you I've already been waiting 5 weeks since work was agreed to. Now I can't control weather and neither can they, but I don't think it's fair/good business practice to be put at back of line basically. They tell me they can't move their entire schedule around because of the weather, which is not really my problem as their customer. So, I said hey, I need to get the work done sooner, please hold the new date for me for a couple days, but I do need to see if I can find someone to do it quicker. They then get ticked off, tell me I'm going behind them, and basically fired me as a customer saying we should just cancel the job. I said fine, let's cancel if you don't want my business. Being reasonable and diplomatic here by the way about a situation due to the weather that neither of us could control. So, TERRIBLE experience that's consuming a ton of my time and energy dealing with their disagreeable attitude while trying to find someone else. Jackson needs to realize not to make the weather or their schedule their customers problem. Perhaps reschedule a job or two for someone who hasn't been waiting nearly as long as me? Maybe come out on a Saturday instead? If they have this type of attitude they won't be in business very much longer as EVERY type of business is moving/has moved to a customer first/bend over backwards for the customer mentality. Hey, offer me a discount on this or future work, something if you're going to push my job way out. I will say that their prices seem to be among the best, so if you're willing to wait possibly months for them to do the work especially for an all day job go for it.
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We have waited over a month to get him to come and give an estimate. He came recommended by another tree guy, because he had a crane. He spends a total of 2 mins at my sons house and says he can't take the tree down because of some wires. Isn't that why he has a crane? We have gotten 4 estimates, and no one else has ever mentioned the wires. I guess it comes down to, he doesn't want the job.
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I have used this service on three properties and not only are they a full service unit with professional staff and industrial equipment (crane, grinder, claw truck, etc.) their act is so entertaining all the neighbors come out to watch. Seeing the top of a tree fly 50' over houses...