HVAC reviews in Sanford, North Carolina

It took three different technicians to get it fixed, the first replaced something and my unit worked about one week the second technician replaced something else it worked about a couple of days and the third person replaced the motor so let's see how long this works. The unit is only five years old.

Everyone at SureTemp is GREAT! From purchasing estimate, purchasing and installing new unit, phone calls, maintenances and techs! Amazing!!! Very pleased!

Technician arrived exactly when he said he would. Was very thorough in his assessment, unfortunately he could find no reason for my tripped breaker. It was extremely cold and the unit ran non stop for 2 days on the aux heat strips. It was assumed that by running that long non stop, it simply overheated. He put everything back together and it was left running. I thought the invoicing was very reasonable. I would highly recommend their service to anyone.

Thank you so much for your service. I’m so happy to have my heat pump working again!!!
The technician was very friendly, and efficient. I would certainly recommend SureTemp to my family and friends.
Again thank you so much for your service.

We had trouble with our unit for almost a year. We had another hvac company come out but couldn't find the problem with the unit. We called Sure Temp within and within 1 hour a serviceman was here. Wgen he arrived he introduced himself and went to work on the unit immediately. He came into the house to update me on the wotk progress. He told me that there was a short somewhere in the unit and he would work until found. He did just that, now the unit is running perfectly. We are very pleased with the professional mannerism as well as the professional work that was accomplish. Thank you Sure Temp and thank you Scott!

I had no heat for weeks because I had a home warranty and had to wait for them to send out service techs. The first one came out 3 times and gave up. 🙄 So then Sure Temp Mechanical called me for an appt almost immediately. Their office manager Crystal was super helpful and always called to follow up. She sent Jared! Very knowledgeable professional w a very pleasing personality and concerned with really helping me once and for all. He and Matt finished the job this morning in less than an hour. Jared also educated me on his diagnosis and what would happen if it stopped working. Totally satisfied!!! Thanks!

Jamie Byrd did an excellent job servicing my heating system. He was very courteous, pleasant and professional. I was extremely fortunate to get my unit looked at on such short notice. Many thanks to Amanda, Jamie, and everyone at Sure Temp.

The Technician arrived in a timely manner, very professional however not sure if all service request was done. No after service report was issue. The Tech indicated our unit was in good condition but know mention of the ductwork under the house. 25 maybe 30 minutes he was gone.

Must be too busy

Quickly fixed the issue, no complaints and great to work with 420/420

Phone goes right to voicemail and never get a call back. Are you guys hiding from previous clients?

Always have great service from these folks. Very responsive and reasonably priced. I recommend them.

We have tried a few HVAC companies in the Pittsboro and Chapel Hill area, and have found AireTime to be the most professional and trustworthy company around.

Very curtious and professional. Came out same day we called. Had to order parts, but installed very next morning and had us up and running!

Had called for repair 12/21 came out repaired it. Worked 4 two days. Today is the 28 of December and still not fixed. They leave your house pretty COLD

AireTime has great workmanship, is efficient, punctual, is professional and has reasonable prices. I highly endorse/recommend them they also have good staff.

Technician arrived right on time, service fixed my heater and was courteous while doing so. The price was better than the other places I called beforehand.

Technician was very nice, but 140.00 for 30 mins of walking around, hook up a pressure gauge, and take a temp reading in the house?? If you don't want to go broke don't call these guys often .

I initially called Mack's HVAC who made an appt & didn't show, then Chatham HVAC who never returned my call, and next AireTime who had an answering service that took my info after which the business called me within 15mins. An appt was made & I was called when the tech was on his way out. Although the tech had broken english, he was polite & knowledgeable. After properly diagnosing a broken TX valve I was told I would need to replace the refrigerant (15lbs x $75(r410a which is $4/lb retail) = $1125) when the valve was replaced. I asked about reusing the existing refrigerant and was told it wasn't possible because it would be contaminated. When i asked why would it be contaminated the tech's english went to spanish. I was told someone would call me with a quote. They had 2 of my phone numbers but I never received a call. I finally called Trogdon HVAC who replaced my valve & reclaimed/reused the existing refrigerant.

Keith and his entire team were great to work with: I highly endorse and recommend them. We rebuilt a brick ranch, turning it into a 1 1/2 story cape. Keith recommended two systems each with dampers for zoning and four thermostats. It works like a charm and is extremely efficient. He also installed our gas lines and the bathroom and kitchen ventilation systems.

It doesn't get any closer to perfect than this!

We've had Airetime as our HVAC provider for several years. They are very responsive when there is a problem. I sent a request for a service call to check out why my heat pump was utilizing aux heat on New Year's eve expecting that it would be a couple of days before we would have a tech available. Alvano was on site the next day. Keith and his group are great!