HVAC reviews in Wake Forest, North Carolina

4.9 based on 588 reviews Back to the listing
    5

    We love Joe from Air Works, he was prompt, courteous, offered many options with competitive pricing, for a new AC replacement, and was able to offer great financing to help pay for the expenses! He was helpful in offering good insight, doesn’t rush or pressure, important for you to do your research beforehand and know what you’re looking for! Highly recommend AirWorks!

    5

    We've used Air Works for 15+ years and have always received the best service. They always arrive on time and make sure that any adjustments or maintenance issues are thoroughly explained.

    5

    Air Works is awesome!! Family owned, all techs are pros, responsive and always communicative and on time.
    Did a great job in the fall when we replaced our HVAC unit. Done in 1/2 day at a fair price

    5

    This is the best HVAC company! Everyone is so nice and helpful, especially Josh. Josh goes above and beyond to ensure everything is perfect. I couldn't be happier with the service I received. Highly recommend!!

    5

    I trust the people at Air Works. Nice people there who are very knowledgeable and experienced, and offered excellent and honest advice. They have been our HVAC maintenance folks for a few years and have kept our 16 year old unit in great shape with a few replacement parts here and there and at reasonable prices we could afford. I highly recommend Air Works. Thank you.

    5

    I called the business expecting to get an appointment for a future date concerning an air conditioning equipment issue. Within two hours Ricky was at my home ready to fix the problem working me into his already full schedule for the day. He found and fixed the refrigerant leak and checked the entire AC system. While here he also did the annual check on my heating systems. Very professional, technically competent, friendly, and dedicated to doing great work.

    5

    The Faulk brothers were highly competent and professional from Air Works. Our family would definitely use them again and highly recommend them. We could not have asked for better expertise and service. Thank you for all your hard work!

    5

    I called Air Works at 10 am on Tuesday because upstairs unit was not cooling. Tech arrived in under 3 hours and diagnosed a bad evaporator coil (in attic). They replaced the coil and got the unit working again by 10:30 on Thursday morning. The techs were on-time, courteous, knowledgeable, and thorough.

    5

    This company is amazing! Michelle at the office is so sweet and positive! She will try her hardest to find a time that works best for the customers! A special shoutout to Josh! He is so kind, patient, and helpful!! I wish every company had a Josh and Michelle!!

    5

    Communication about the project was excellent from start to finish. Contractors who came to our home for duct cleaning and services were very respectful, professional and thorough.
    Project was completed in a timely manner. Prices were reasonable compared to other quotes received.
    Definitely would recommend their services.

    5

    I had my HVAC unit replaced a few years ago and they did a Fantastic job Today Ricky Frazier called me and said he could come 3 hours early for a maintenance check I was thrilled. He even asked if I wanted something to eat or drink while he stopped for gas. Unheard of. I would recommend this company to everyone. Great people and great prices and work.

    5

    We hired Air Works to install a new furnace in our Durham home after comparing their proposal and reviews with some other local HVAC companies. We're glad we chose them. Cesar and Brad did an excellent job with the installation -- prompt, thorough and courteous. Jessica handled the scheduling and paperwork nicely. All in all, a good experience with a good price.

    5

    Air Works did a GREAT job servicing our HVAC unit! Josh Harper was our service Tech and he was awesome! Very thorough and explained everything perfectly. Will definitely use them for HVAC needs. Using their maintenance plan package to keep my unit running top-notch.

    5

    Air Works is always my first choice for anything AC and heat related. Their technicians are always friendly, courteous and very detailed on explaining everything that was done. Jessica and Michelle at the office communicate very well with everything from start to finish. Highly recommend for any of your air-conditioning needs.

    5

    Airworks is extremely professional. They have done quality work for me multiple times. The owner Bryan and his team are very courteous, professional. They listen to the customers needs and they will work with you to provide the right service and HVAC systems. They do their best to meet your scheduling needs too.

    5

    Air Works was great to work with. We chose them because of their great reviews and we were not disappointed. They were responsive and thorough. Michelle was very nice and up front about cost and expectations of what may or may not be covered by our home warranty. Ricky (the technician) was on time, courteous and thorough. We will definitely use Air Works again!

    5

    We have recommended Airworks to friends and colleagues for 15 years. And we have received gift cards for Airworks recommendations because of their expertise, reliability, and honesty. Tireless customer support. Best customer experience when you really need it! Thank you again, AirWorks!!! 5+ stars.

    5

    I have been doing busy with Air Works for a little over 10 years now and each time their quality of work is great. They are always on time and explain all the work that need to be done. They are a great company and I enjoy them servicing my home. Just got a new system installed by them today. They did a great job. I am satisfied with the work.

    5

    Air Works was great to work with from start to finish. We had 2 units replaced (upstairs and down) both inside and out. Their team was cordial, polite and cleaned up after themselves. Very efficient and reasonably priced. They answered all of our questions with tons of patience. We would recommend them to anyone looking for a trustworthy company!

    5

    Patrick and Josh with Air Works were great. On time, early actually, which I love when that happens! They were efficient, very knowledgeable and answered questions that I had, they got straight to work and were done in no time with all my AC maintenance checks. Thank you!!

    5

    We use Airworks for all of our heating and cooling. They are always fast to respond and solve issues within a timely manner. We have used them for 10 years to service our new and existing units. They are knowledgeable and professional!