Plumbing reviews in Waxhaw, North Carolina

I experienced a complete AC breakdown on a Monday, which is every homeowner's nightmare, especially as summer approaches and with family flying in on Saturday. Thankfully, Ray was incredibly responsive. He arrived the same day, assessed the situation, and provided a detailed quote within just an hour. By Thursday, my new AC unit was fully installed and functioning perfectly.

Ray's professionalism and efficiency were truly impressive. He was knowledgeable, courteous, and ensured that everything was done correctly and promptly. The quick turnaround time was a relief and meant minimal discomfort for my family.

I highly recommend Ray to anyone in need of reliable and professional HVAC services. His commitment to quality service and customer satisfaction is evident in every aspect of his work. If you're facing any heating or cooling issues, Ray is definitely the person to call!

Demetri does my semi annual HVAC checks and not only does a great job but he’s personable and always a pleasure to deal with. He even cleaned out my dryer vent while he was here! Great company and I’ve been very happy with their service for years now. Will continue to be a customer.

Ray did a great job replacing my water heater and a quick turnaround! He was also very honest about the options. I didn't feel like he was trying to sell me something I didn't need. I highly recommend him! Thanks!

I hired the Water Heater Dudes to perform my fall heating maintenance and flush my tankless water heater. I was 100% satisfied with the price, expertise and professionalism. These guys are personable and know what they're doing!

Wow an honest plumber. He didn't even charge us when he determined that our pilot light had gone out was the issue. I am definitely going to save this in my contacts for any future plumbing needs.

We highly recommend the Water Heater Dude! Ray is so knowledgeable, trustworthy and fair with his pricing. We were deciding between a standard water heater and a tankless. Ray was honest about the pros/cons and cost associated with relocating a tankless water heater. We decided to replace the aging water heater in our attic with a new water heater. Ray and Demetri were on time, professional, courteous and extra careful during the removal and installation. We couldn’t be happier with their work.

Great experience with Demetri today! He serviced my 2 furnaces for the upcoming winter. He was patient, detailed and a pleasure to work with. Ray and his crew are the absolute best!

My water heater split and water was everywhere found the water heater Dude. Called and Ray answered right away told him what was up this was Wednesday Afternoon 4:00 and Thursday 6:00 pm we had our new heater installed, Ray was very professional A1 installation better then average quality water heater. Most important to me he said he would be there and showed up. To me that is 100% stand up business. I would recommend Ray top knotch. Thanks Ray

Ray was awesome! Called me back immediately, scheduled me asap. Did great work. Also had a great conversation. I highly recommend him for any plumbing needs

Ray was great. Called at lunchtime and had a new water heater installed by the afternoon. Very reasonable priced too. Will use them again for future plumbing and HVAC.

Demetri and Hayden were amazing! They not only fixed our heat but they were an absolute pleasure to work with. They went above and beyond for us. They were very professional and so nice to chat with as well. Would recommend them over and over. Thank you!

I’ve been part of The Water Heater Dude / The Air Dude service plan for several years, and even though my HVAC system is fairly new, I really value the peace of mind that comes with their biannual maintenance visits. It’s reassuring to know my system is tuned and ready for the season.

Demetri has been servicing my system for the past few years, and I truly appreciate his professionalism, consistency, and knowledge. It’s great having someone familiar with my setup who also takes the time to explain how I can keep everything running efficiently between visits. Excellent service, and I highly recommend them!

Ray is awesome. Honest, acts with urgency, provides quality materials and labor. He even talked us through different options for water heaters, tank sizes, tankless, and gave us realistic recommendations for our home and family size. I would recommend him to any of my neighbors and family.

Thank you Ray and Demetri for installing the tankless water heater system. They were both very professional and the installation was done smoothly without any complications. The best part about the job is that the pricing was transparent and it was clearly explained upfront for the cost of the system and installation. Excellent job guys!

We have used Ray Water Heater Dude for several seasons. Very reliable and trustworthy service. We had our furnaces serviced for fall and had preventative drain cleaning and dryer vent cleaning performed. Demetri, our technician did a great job as usual. Very friendly and personable with great communication. Highly recommend The Water Heater Dude!

Demetri was great from the start. He was very thorough when he came out to quote us, gave us the best option for location (which some other companies didn’t do), and it was a very reasonable quote. Some of the other companies we had quote the job clearly were trying to take advantage and do work that was unnecessary just to increase the ticket amount, but The Water Heater Dude was very straight forward. They were so easy to schedule with and even donate the old water heater to those that can’t afford one. On the day of install, they were very quick and made the process so easy. I would absolutely call them for any plumbing needs and we can’t wait to use our new tankless water heater!

We were having problems with our rinai hot water heater. I contacted the water heater dude, these guys came out right away. They were very professional and friendly. They got us up and running promptly. Thanks again guys.

Ray and his team did an amazing job installing my new water heater. Very friendly, professional, and fast. I will definitely use them again for any plumbing issues that may arise and possibly for HVAC.

Ray and Demetri installed a new tankless water heater. We are very appreciative of the work done. They were on time each day and kept us informed throughout the entire process. They also take care of our other plumbing needs. Their prices are fair and we will continue to utilize them in the future.

We had our water heater installed today, and the technician was excellent. He arrived right on time, explained everything clearly, and made sure I understood each step of the process. The work was done neatly and professionally. Probably one of the nicest and most thoughtful contractors I’ve worked with. Highly recommend!

Ray added a Heat/AC vent in our Master Bath and did a great job from start to finish leaving everything as clean as it was before the work started. We would highly recommend "The Water Heater Dude". Even though this job wasn't major, it was important to us and Ray got it done!