Constraction reviews in Winston-Salem, North Carolina

Will & junior we're absolutely wonderful, they got a long term dishwasher leak cleaned up and dried out. They were great with communication, and found an excellent contractor to remove and rebuild my sink cabinet. I was only without a sink in the kitchen for one day! Robyn, their manager called me every day to keep me updated on the process and they worked with my home insurance to get it all covered and cleaned up. I would highly recommend them to anyone with clean up needs!!

I had a bad water supply leak underneath my house for who knows how long. The framing and base floor was soaked and growing mold from my laundry room to the garage. William, DJ, Joe, Jack, JC, and Spencer all jumped into action quick to remove the insulation and drywall to clean and dry everything up. DJ and Willie worked with my insurance adjuster to make sure that everything got covered by my policy. I can't thank theses guys enough for their help.

Called re water damage to carpet and JC and CJ were at my home in a couple of hours and assessed the situation and informed me of two options that I could choose. They felt that the option I chose was the best option and they went to work immediately to fix the problem. Both JC and CJ were courteous, knowledgeable and respectful of my property. I would recommend Servpro to my friends.

Thankful for Miranda and her contents team! The work done at my house was beyond our expectations. Highly recommend this team!!!!

i contacted SERVPRO to help with water damage inside of my bathroom. I had Chris Williams (lead tech) get the job done and he was very professional. I would highly recommend this company to anyone with water damages inside their homes.

I contacted Servpro about a leak in my house. Chris, the lead tech assured me that the leak could easily be taken care of and walked me through the steps he was going to take to fix the leak. The whole situation was really nerve racking but the team at Servpro really helped. I recommend calling this company for any water leaks, mold removal, or fire damage you may experience.

Miranda and her team did an excellent job. Worked very efficient from the start of job to the finish. We appreciate them very much.

Back in December, I contacted SERVPRO to fix a water leak I had in my bathroom. Professionals from Servpro came immediately to fix the water leak but the one that stood out among the rest was Chris. He was super helpful when it came to questions I had about how the leak started and how he was going to take care of it. This was my first time experiencing a water leak this severe but Chris definitely helped with this stressful situation. I recommend calling SERVPRO if you’re going through or know someone that may be experiencing the same thing I did. They were truly amazing people and I will 100% be calling them again if I have any other issues.

I contacted Servpro to fix a water leak I had under my house, Chris (the lead tech) was very professional and thorough. He definitely made a terrible situation a lot better. I would recommend this company to anyone that is in need of any type of clean up.

Mrs. Miranda Carey took care of our contents with professionalism, efficiency and care. While at their facility they even cleaned and polished out contents! When she came to deliver and noticed some trim was missing she took care of that quickly as well. Highly recommended to those in need.

We had a kitchen fire in October 2023. I had no idea who would be coming in my home and if they could be trusted. Pro Service was who our insurance company sent us. I met Chris and just knew immediately we was in good hands. He told us what they would do and how long it would take. All of his workers were so nice and did a awesome job. You know when you forget to lock up your jewelry and some money and come back and everything is right where you left it that you have great workers in your home.We are so happy with the finished work. Chris always kept me informed with the progress. I can't give a review without mentioning Hannah. She always answered the phone with a smile in her voice. Was very well informed with the questions I ask her. Never got frustrated when I had to call her more than once in a day. Pro Service should be very pleased and proud of these professionals. They know their jobs very well. I am more than pleased with the job they did.
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Dottie Helton

Leaving a review for Alissa and Jessica at the west forsyth location. After having a water emergency, I wasnt sure what the process would be and i was super stressed out. Both ladies walked me through the process and assured me that they would be with me every step of the way. They both went above and beyond to make sure my stress level stayed at a minimum. At the end, Jessica walked me through the process of paying my bill and really made it seem simple. I cant thank these ladies enough

I had a water leak in my home and called servpro. Within no time Rodney called me and let me know he was on his way. When he got to my home he explained the process in a very understandable way. He done the mitigation and done an amazing job. I highly recommend servpro and their team!

I had a toilet overflow that caused flooding into multiple rooms in my house and through a ceiling into the garage. It was traumatic to say the least and I didn’t know what to do. My insurance sent the lead to ServPro but they were quick to respond (within 45 minutes) and William was at my house the same day to assess the damage and start mitigation. Over the course of the next 4-5 days William and JC did a great job with demo and mitigation. They were so nice, prompt and answered all my questions. I felt very well taken care of and in good hands. No complaints here. Thank you guys!!

just wanted to take a minute of my time to write this out, Gavin and his team where so informative, thoughtful, and respectful throughout the process of our water disaster in our first home. Thank you Gavin and Servpro!!

Right before Christmas we had a flood that damaged the kitchen , dining & bathroom floors. Serve Pro came immediately and have been the most attentive caring group of professionals! Chris Williams - from the Greensboro SW shop was here multiple times and was exceptional. He answered our questions, was careful with furniture and belongings during the tear out. That to me was most important . I would highly recommend the Serve Pro team to everyone. Also- they called ahead of their arrival each time.

Miranda and her crew were absolutely amazing! We were under a time crunch and she pulled all her resources to get it done. Phenomenal service and ask for Miranda!!

Miranda and her team did a phenomenal job at our house! Courteous, knowledgeable and helped us from start to finish! Highly recommended!

Nathan’s expertise in mold remediation was a huge help. He pointed me in the right direction and made sure I took the best route for the situation at our local department

I recently had a flood in my basement thanks to a broken pipe. Four inches of water throughout the basement! I called SERVPRO of West Forsyth and they responded quickly. JC was the Mitigation Manager and he and the other fellows who helped me were just great. Got all the water pumped out and efficiently handled all the related mitigation tasks such as setting their equipment, doing necessary demo, and hauling away everything that had to go. I highly recommend them!

I haven’t used serve pro itself yet but i do follow Nathan throughout the years and our company trust in how he handles our situation when they come. If i ever need it i will definitely call you guys first.

Thank you