Constraction reviews in Winston-Salem, North Carolina

Pals Attic Insulation & Dryer Vent Cleaning Service Winston-Salem, does fantastic work and is highly reliable . Kevin and I have done multiple projects together. He is easy to work with and always gets the job done prior to dead line. I would highly recommend them to anyone especially to general contractors like my self. They also offer Chimney repair service and Fireplace cleaning services, I highly recommended !!!

Pals Attic Insulation & Dryer Vent Cleaning Service Winston-Salem, NC did an incredible job improving our attic insulation. The team inspected the entire attic space and upgraded the insulation efficiently. Our home feels more temperature-controlled and energy-efficient now. Their work was clean and professionally handled. They also recommended mold removal to prevent moisture-related issues in attic spaces. Their mold remediation advice was extremely valuable.

JC and Logan did a fantastic job with installing new insulation in our crawl space. We would highly recommend them if you need this kind of work done. Thanks guys for making the water damage to our crawl space an easy process.

I called Servpro and Chris answered the call to fix my leak under the my bathroom sink. He is very professional and I would definitely recommend him and the Servpro team for all my restoration needs.

William and his team are AWESOME! They kept us informed of every step. We had water damage and mold relating to a leaking pipe in our upstairs bathroom that also created damage to our dining room ceiling and flooring below. These guys are the best around and we highly recommend them. By the way, they can do the rebuild as well.

Very efficient ant thorough. Would highly recommend their services

I want to give a big shoutout to Servpro and the team that came to our rescue! William, Chris, and Kelan were there 45 minutes after I called and immediately went to work mitigating the water. They stuck with us throughout the process and were very knowledgeable. They helped guide us through the process step by step. I highly recommend this group of guys for any disaster help you may have at home. Thank you all!

Our issue began on a Sunday night in mid-August, when I woke up at 1:00 am and abruptly realized that we had a main water line break. Turning off the main shutoff wasn’t any help, as the break was before my main shutoff, and was in the middle of my wall. By the time I got it turned off at the street, we had 80% of our lower level standing in water. I was given a couple of companies by my Insurance, and just happened to pick Servpro – which I am now glad that I did! Early Monday Morning, Michael Watson, Jeff Williams and crew were at the house ready to start the mitigation process. The sheer amount of water caused the mitigation process to go longer than expected, so, for the better part of a week, I had numerous fans and dehumidifiers going 24/7. The Team’s knowledge allowed them to understand that the process needed to continue until all areas were dry. The team was extremely knowledgeable and professional. Being somewhat new to North Carolina, I am not familiar with any contractors in the area, so I opted to hire Servpro to be my restoration company as well. There were a few little hiccups along the way, but probably more misunderstandings than anything. The main goal was to have my house put back together as good, or better than it was, and that goal was ultimately accomplished. With Servpro leading the way, they had Ward Interior as the painting company. They couldn’t have made a better decision – Chris, Brian, Greg were awesome to work with, very professional, and probably some of the best at what they do! I couldn’t have been more pleased. Servpro then had Got You Floored for my flooring needs. Again, the crew was extremely professional, and a shout out to Anthony and crew. I didn’t get to know them as well as my painters, as they were able to re-floor my entire lower level in about 2 days. Awesome quality work, and much appreciated. From mitigation through estimating and finally restoration, Jeff Meadows, and his team, as well as the 2 other companies contracted out, it was nice to not have to worry about things, and have faith they would get done. Thanks again to all of the crews involved! I hope I never have the need again, but if so – I wouldn’t hesitate to go the same route.

During the most difficult time of being a homeowner is going through a flood, especially while out of town. Thr Serv-Pro team took us through each and every step of the way. From the start of the emergency water mitigation phase, to their contractor base, planning, site visits even to the insurance claim submission phase, we couldn’t be more thankful!

Terri Smith, being the first team member to hear our scared/nervous voices.

DJ Beverly’s experience, positive outlook, reassuring team leader approach.

James Otterberg answered our endless questions and assured our concerns while providing our insurance company with the supporting documentation.

Thank You Serv-Pro Team

There is a reason everyone says ServPro of West Forsyth is the best of the best! We had unexpected water damage that caused problems in our upstairs bathroom, bedroom below, living room, etc. Betty took the call right away and within an hour they were on our doorstep starting mitigation. Quick, efficient and thorough. Hands down a wonderful experience - especially during such a stressful time!

MAKE SURE THAT YOU READ MY UPDATE BELOW!

I cannot make enough great comments about the professional and courteous services I received from SERVPRO of West Forsyth County when I had a major pipe to burst in my kitchen in September 2022. The SERVPRO arrived within the hour and immediately begin the water removal and clean up process that included tearing out a good portion of the kitchen ceiling and walls. They made sure that everything was thoroughly dry and mold-free before they began the restoration process. The restoration process was long, but the work product was professional, detailed, and complete from start to finish. Honestly, my kitchen looks better now than it did when I remodeled it four years ago! SERVPRO of West Forsyth County was also prompt at answering and returning phone calls and they kept me informed of everything that they were doing. I greatly appreciate James and his entire staff and cannot thank them enough for getting my kitchen back in order and looking absolutely fabulous! James - my offer of free pizza for you and your staff still stands. Thanks very much for ALL that you did.

NEW SERVICE - JULY 2025.

BEWARE! I had a water leak in a condo. Two men came out after hours, were at the condo for about an hour, and left one humidifier in place. The unit ran for less than 10 hours after it started dumping water all over the floor. I informed the company of this and asked for the charges to be reduced since I didn't receive full benefit from the dehumidifier running for the entire weekend.

My bill was not discounted and was in the amount of $725. When I went to their website to pay, THEY CHARGED ME A CONVENIENCE FEE OF $11.39 FOR PAYING THROUGH MY CHECKING ACCOUNT. This is absurd.

We had exceptional service from ServPro including Morgan, Terri and James. We had water damage to our kitchen, bathroom and laundry room. They went above and beyond to ensure the restoration was completed accurately and beautiful. We were beyond pleased with the outcome. Call them!!

The group from ServPro have been incredibly helpful and very pleasant to deal with. I was informed of all of their work with a walkthrough before and after, and their professionalism has been as great as their work performed. DJ, Rodney, Brandon W., Chris W., David G., and Chris S. are all great representatives of the company and I would highly recommend them to anyone I speak with. Thank you.

Best Regards,

Joseph and Mildred Herrin

Had a leak under my sink and called servpro to come remove the damage. Brandon done a great job, he was friendly, punctual, and made me feel reassured that he got all the damaged floor out of the way.

I highly recommend, and have a tremendous amount of gratitude for the SERVPRO West team. Michael, Jeff and their team of professionals helped us during a difficult time, cleaning up after smoke damage to the first floor of our home. To start, they were available very quickly to perform an evaluation late on a Friday afternoon to determine if we should stay in our house over the weekend. The recommendation to not stay in the house allowed our insurance company to relocate us to a local hotel, which saved us a great deal of time and anguish.

They then worked closely with our insurance agent before proceeding with cleaning to ensure that their services would be covered by insurance. The team efficiently cleaned all rooms on the first floor from floor to ceiling, determined what food in our pantry was still good and itemized food that had to be thrown away but was reimbursable by insurance. They cleaned our upholstery and rugs, cleaned out our cabinets and bookshelves, and handled everything with care. They even handled additional off-site cleaning for musical instruments and equipment.

As important as their professionalism was, the SERVPRO West team was also very comforting to our family and reassured us that they would get everything back to normal as quickly as possible. In addition, the SERVPRO cleaning method and products really work, as we have had no lingering smoke smells or damage. All in all, it was a great experience during a difficult time, in large part thanks to the professional team at SERVPRO West!

I would highly recommend SERVPRO of West Forsyth. Last year on Easter Sunday I thought it would be the perfect day to hose off the lawn furniture for the spring. While the weather that day was warm, I didn’t realize that the cold winter had cracked one of my pipes. After I finished with the furniture, I came into my finished basement to find water pouring out of the ceiling. SERVPRO West Forsyth was our second call (after our insurance agent) and the call was returned promptly. They then had a team to our house that same day (did I mention it was Easter Sunday??) and the team immediately got to work. After a few days of methodically drying out and some repair work, they had our basement looking as though nothing had ever happened. I can’t thank the team enough for the professional and thorough work they did for us.

Miranda and her team were great! They were quick and efficient, packed my contents securely, had them cleaned and returned them to their proper place. Thanks Miranda

Definitely the most amazing and truth worthy group around. DJ was amazing and helped me out is such a terrible situation on a last minute panicked call. He made it know to me everything he was doing and put me in contact with James his boss. AMAZING... Truly such an awesome company that cares for values and reputation over cost of a job. These ppl Definitely have my utmost respect and I will definitely call the again if I need them. They even went the extra mile to offer me numbers to call to help with getting my mother's home ready for auction and sale. Do not hesitate to call this group. You will have NO regrets.

Chris Williams was quick to respond to our flooding water issue and help get it up quickly and efficiently. Great to work with and if I ever need their services in the future I will use them again.

James Otterberg was incredible to work with from start to finish. Highly recommend these guys! My 3 story condo sustained a fire sprinkler bust in the attic which as you can imagine turned the place into a total gut job. James and crew got to the unit very soon after the damage and start remediation immediately. I live out of town so was not able to oversee the reconstruction piece of project. But, James kept me informed every couple weeks or anytime I called which gave me such a peace of mind. You couldn't find a more knowledgeable person. In my estimation, he finished ahead of schedule and the place look brand new! Above and beyond!

I called due to recent water issues in my crawl space and spoke to Alyssa. She was kind, listened to my issues and quick to help. I will recommend you to my friends. Thanks