Home Services reviews in Blue Ash, Ohio

4.7 based on 396 reviews Back to the listing
    1

    Final update: use a different company. At teardown they kicked over and broke a ceramic flying pic statue (the ear). Did not acknowledge it. I asked again after reviewing the video footage and the employee still didn't acknowledge he did anything. Photos and videos by request.

    3rd Update: the revised lighting job on our 4 front columns are starting to fall off/down on night 3 of being up :(

    Original Review:
    We didn't want a half-effort or mediocre job in hanging minimal Christmas lights around 4 tall columns and the front roof line of our home. The finished job from this afternoon tells me the crew must have been...not "all with it". There are cords all over the walkways, exterior walls, and the column lights are extremely asymmetrical. This looks worse than if I were to just do it myself (I am not handy). I wish this would let me post pictures but I have them upon request.

    UPDATE:
    Clearly Amazing came back to our house yesterday to make it right after we called about our experience. The 2nd crew came back and acknowledged the shoddy installation and said they hire seasonal staff that are inexperienced. The revised job looks good--the 2nd crew did a beautiful job. I got a phone call from Clearly Amazing today asking me if I would consider changing this review. I have changed to 2 stars from 1 star because everyone who has spoken with us with management from Clearly Amazing has had empathy, contrition and have been pleasant... However, I explained to Clearly Amazing that it seems no one relayed or cared/acknowledged the sketchiest/weirdest/most troublesome issue we had with their employees at our house:

    The crew inexplicably brought their ladder to the back roof near the end of installation. The job was lighting only the front columns and front horizontal roof overhang line. Why did they bring the ladder through the porch to our back deck to access the back roof; that is really weird?
    Surveillance footage only records them talking about the views from the back deck and roof; there were no cameras actually on the roof. The crew had no business to be on the back roof and that experience was pretty weird.

    Clearly Amazing explained on the phone their seasonal members are background checked and vetted. Yet, how could one not have lingering uneasiness about this experience? We will be turning on our security system 24/7 and adding roof surveillance because of this. We hired Clearly Amazing for a smooth, simple Christmas light installation after we have hesitated pulling the trigger for years. We finally got Christmas lights. The final end result of the lights are indeed Amazing. But Clearly it was not smooth.

    1

    Just came in from the cold as I spent my Saturday morning redoing the work I paid them to do.

    I hired them last year to do my Christmas lights and was reasonably satisfied. I thought the price was high ($800 for icicle lights on the roof of a 1 story ranch house, bushes, and run out to a small maple tree in the front yard) but overall was satisfied. They offered a substantial discount for paying early for this year's lights so I did. First they called and they wanted to put them in BEFORE HALLOWEEN when I still had my Halloween stuff up and revoke my discount if I didn't agree. After some arguing they gave in and installed them the Monday after Halloween. Fine.

    The installation lasted all of 2 days before it was falling down because they only used a clip about every 10 feet of lighting. That's the first pictures. I called and complained and they did come and add more clips-BINDER CLIPS. Like, from your office. That's the second round of pictures, and it still wasnt' enough to keep the lights from falling/blowing and getting all twisted up on the roof. I finally just bought my own light clips on Amazon and fixed it myself. I want my $600 back.

    5

    Autopilot has always had a great team with quality interest. Great workers of integrity of their job as well. Thanks guys, I would recommend you guys to anyone looking for more than just clean!!!

    5

    Great job done

    5

    Troy was amazing

    5

    Missy was great!

    5

    Missy did great

    5

    Missy is a great person

    5

    Missy has great customer service very professional

    5

    Troy and all the employees always do and great job!

    5

    Missy was awesome, great job, done professionally!

    5

    Missy was amazing to work with, made the process super enjoyable!

    5

    Doing great work making sure areas are cleaned and windows are spotless. Missy and her crew are doing a great job in construction cleanup.

    5

    Missy did a great job . Keep up the good work Missy thank you

    5

    The Autopilot team did a fantastic job cleaning my home prior to us moving in. They did everything professionally and were even willing to do a few extra things I asked them to clean. My wife and I can move in now with peace of mind that everything is clean and sanitized from the previous owners. Thanks for everything guys!

    5

    Troy , Missy and Gena are definitely gems to have working with Autopilot. They all go above and beyond to make sure our Offices and workspaces are neat, clean and tidy. We thank them for all that they do. If you’re in need of a cleaning large or small definitely contact them for their service.

    5

    We recently started using Total Maintenance Solution for our weekly office cleaning and the difference has been noticeable right away. The space always smells fresh and clean when we walk into the office on Monday mornings. Their team has been reliable and easy to work with. We’re very happy with the service so far and would definitely recommend them to other businesses looking for dependable office cleaning.

    5

    Really like Leroy !!!

    3

    🔥🌄🌋

    5

    Doing a wonderful job cleaning our Church!

    5

    TMS is an oustanding company!