Reviews of local pros in Brunswick, Ohio

4.8 based on 1088 reviews Back to the listing
    5

    Rob was excellent! We are very happy with his work! Would highly recommend!

    5

    On the Spot saved the day today. My air conditioner went out this week and another local company was not interested in fixing it, only trying to sell me a new system. Off of a recommendation I called On the Spot this morning.. and before 11am they showed up at my house. After a quick inspection of my equipment.. it was determined it was a rather quick fix and my AC was back up and running. Jeff was very professional… and I can’t remember her name at the moment but the lady working at the office offered great customer service.. and was a big help in the process. Price of the repair also seemed reasonable as well.

    5

    Arrived shortly after phone call, and had heater fixed in no time. I am very grateful for the tech that was sent out.

    5

    From providing quote, purchase, install, and clean up the process was excellent. Owner stopped by and took interest in quality. Would strongly recommend.

    5

    On the Spot is great! All services have been completed efficiently and with care. Just replaced my furnace, AC and water heater!
    Excellent experience, excellent team!

    5

    Had our A/C stop working. They were able to get us scheduled same day. The technician was really nice, professional and knowledgeable. Explained what he was doing and the Prices were really fair.

    5

    Our service from start to finish was phenomenal! I called saying our ac isn’t working and someone was out here 15mins later to take a look. Robert was great, knowledgeable, and quick to replace what was broken. The receptionist on the phone was so nice and caring as well.

    5

    Saved my bacon! They responded on a Friday evening during 10 degree weather when my furnace had stopped working! Thank goodness for On The Spot :)

    5

    Mike P. is an excellent tech. Friendly,knowledgeable and took the time to explain everything he did and what he found. I will definitely be calling again!

    5

    Called On The Spot yesterday at noon about our AC fan not running. Josh showed up an hour later, replaced one part that was going bad and came back the next day with a new fan motor. Quick and painless. Josh also offered insight into how to get more life out of my AC unit, general upkeep, as well as explaining how the AC unit worked. Overall a good experience and glad we used them.

    5

    Im so glad I went with On the Spot for my furnace/AC installation. The employees were easy to work with, friendly and efficient from the start. The install is very neat and tidy. They did a great job in a short amount of time. 5 stars to On the Spot.

    5

    Furnace blowing cold air. I called and tech was there in under 2, keeping me posted when he would arrive. The house was 48 degrees.
    He took apart the unit, isolated the problem(s) and discussed what and why problem happened. Part needed is a warranty item and they are following up on it Monday and possibly sizable refund. I’m sold as these guys, items repaired and an education. Super knowledgeable and friendly. Only folks I will call !

    5

    Michael was polite, prompt, and quick to swap out our old furnace with a new unit. All work completed was top notch. Would highly recommend their services.

    5

    Highly recommend! Came out on a cold Saturday night to do a temporary furnace repair so I would have heat! And got a new furnace ordered and answered all my questions. Good people!

    5

    Robert communicated very well and even though it was late in the evening, he still came out close to 9pm to go over our furnace issue. He was very helpful and very informative. Robert and On The Spot were incredible help tonight and hopefully tomorrow!

    5

    Wonderful service from the moment I called until the furnace was installed. This team is extremely professional and they worked extremely quickly to help us get heat back in our house! Highly recommend

    5

    Our furnace stopped working, and I called them the next morning. They were very responsive and came out the same day. They needed a part, ordered it, and fixed the problem the next morning. The office manager was very polite and great with schedule updates and notifications. The service technician was very nice and knowledgeable and let me know everything that needed to be done. I would highly recommend this company for any heating and air conditioning needs.

    5

    Replaced thermostat at no charge. Service arrived at my home five minutes after I called. Great service.

    5

    I know we live quite a ways from Brunswick, OH but that didn’t seem to be an issue with this company. From the moment , I called and spoke to Laura on the phone, I knew that we picked the right company to help with our furnace. Laura was so patient and nice over the phone even when I couldn’t answer some questions. They came the very next morning! Your employee Josh was fantastic, knowledgeable and easy going. Actually provided my husband with some education! Will be using this company from now on. Thank you again.

    5

    Good evening, in the past few days since we've had this cold spell I've noticed our furnace running what I thought was a little more often than what it should, at this point I contacted on the spot heating and cooling and requested an appointment for a technician to come and service our furnace.after the technician arrived and did some checking and maintenance it was discovered our 33 year old furnace was in need of some serious repairs and would cost more than the furnace could handle.the technician was quite surprised when I told him that it was 33 years old (trane furnace) so that being said, first I would like to thank on the spot heating and cooling for being able to send someone so quickly and making arrangements for us to be able to talk to a representative regarding a new furnace, 2 after talking to the representative and discussing our options we elected to have a new furnace installed.the representative made a phone call regarding the furnace and was able to make arrangements to have it installed tomorrow,to say the last the wife and I are quite impressed with what has happened so far.if you need a reputable furnace company I would recommend them to anyone,both the technician and representative were very helpful and knowledgeable and polite and professional.that being said not all situations can go as smoothly as our experience was today.thank you for your diligence and professional staff.

    5

    Rob came to our house to help with the furnace right before a snow storm. We were so grateful he came and helped us out! We were about to pack our stuff and our baby and go to a hotel. He spent quite a bit of time explaining some things about what he saw and helped us in a moment of need. Thanks so much!