Reviews of local pros in Brunswick, Ohio

4.8 based on 1088 reviews Back to the listing
    5

    We definitely recommend Joel and Nextgen! Timely, professional, courteous business owner. He thoroughly explained things n even showed before n after pictures. Reasonably priced, too!

    5

    Nicest guy on earth! We were looking for a second opinion on our HVAC replacement and Joel did an excellent assessment, even walking us through the entire process. Highly recommend!

    5

    Excellent HVAC Service!

    Joel was punctual, professional, and incredibly knowledgeable. He quickly fixed the issue and even offered helpful maintenance tips. Highly recommend their service!

    5

    I recently had the pleasure of working with NextGen Mechanical, and I can confidently say they are an outstanding HVAC company! Joel was professional, punctual, and , explained everything in a way that my wife and I could understand. He ensured everything was functioning perfectly before leaving and even followed up to make sure I was completely satisfied. I highly recommend NextGen Mechanical for anyone in need of reliable HVAC services. Five stars all the way!

    5

    This was the best experience we could have asked for in a HVAC service call. Joel came out within an hour of us calling him on Thursday night. After spending an hour or two trying to get our furnace working he found a bad control board. He searched around that night for one but it was late and everywhere was closed. He had a temporary fix for the board so we were warm that night and then the next morning he had a quote and the part ready to go. Our issue was resolved in less than 24 hours and he was very professional and thorough and explained what he was doing during the whole process. We will recommend him to anyone who needs HVAC work. Thank you again Joel!

    5

    I'm a first time home owner and this is the first winter in my new (to me) home.
    Of course my furnace stopped working during the recent cold. Everything seemed fine when I left for work, but coming home I could tell something was wrong.
    I called Next gen and Joel said he would be there within an hour.
    Going into all of this I was freaking out, no idea what was wrong or how bad it was going to be.

    Joel walked me thru everything he was doing and explained what was going on and what he was doing. It ended up being an ignitor and that was a part he had on his van.
    I mentioned I was a first time home owner, Joel walked me around the basement and pointed out key things I should know about in case of emergencies. How to shut off water to the house, shut off the gas and electric.
    Joel was totally awesome, made my house warm again and taught me some important things to know about my house.

    5

    My furnace stopped working. I gave Joel a call, and he arrived at my house within the hour. He quickly diagnosed and fixed the problem and had it up and running in no time. I would highly recommend Nextgen!

    5

    Cant say enough good about Nextgen and the owner Joel. Friendly, fast service and knowledgeable as can be. My furnace was acting up recently, would fail to fire randomly. He had it running better than ever in no time at all. I will never hesitate to refer anyone to Nextgen for any of their hvac needs!

    5

    Joel has helped me out many times by servicing my HVAC at home and making repairs when necessary. He is great with response time, scheduling prompt service and very knowledgeable. I highly recommend him for any HVAC needs!

    5

    Joel is the most honest person I've ever hired for work at my home! He came and figured out the issue with our furnace the same day I called. He was very thorough in showing us how he determined the issue as opposed to just telling us what was broken. He then gave us multiple quotes to decide what we wanted to do to fix it. We ended up getting a new furnace as opposed to putting money into an already 15 yr old furnace and he was able to install it the next week! He also encouraged us to get a second opinion as he wanted us to be as comfortable as possible in choosing what to do as he knew it was an expensive choice. His pricing was fantastic! He takes pride in his work and cares about what he does, we are so glad to have someone so trustworthy and honest to use for future needs!

    5

    Joel was thorough, knowledgeable, and trustworthy. The time and effort spent inspecting and testing every nook and cranny of our system was above and beyond what I expected.
    He’s a true pro that will always be our first call when we need any HVAC work done.

    5

    I am so sorry for the late response Joel! You were absolutely amazing! You restored my faith back in humanity! Gene's Refrigeration was scamming me. You on the other hand came to my home dead tired, took my furnace apart and assured us that we were not breathing in carbon monoxide and that there was absolutely nothing wrong with my furnace! just a faulty outlet that my husband replaced and needed tweaking. You hated having to charge us but I would have paid more! I have told everyone how fabulous you are and when it is time to replace my furnace you will be my first and only call! Thank you again so much!

    5

    Totally recommend Nextgen. Besides being extremely personable, Joel is professional and very knowledgeable. He did a great job re-leveling my central air unit after I had some landscaping done around my house. He even Worked by flashlight later into the evening so I didn’t have to go without air on a hot summer evening. Thanks Joel!!

    5

    Joel was amazing. He came out very quickly when our furnace went out. He explained everything to myself and my husband and was able to get parts and made the repairs in less than a day. We couldn’t be more thankful for the service he provided.

    5

    Joel from Nextgen Mechanical arrived very fast! He was very nice and courteous. He figured out the issue surprisingly quick. He told me that there was an obstruction in the ductwork and that's why the furnace was acting up. He had the issue solved quick and informed me of how to avoid the issue in the future and also pointed out a couple of other things to help the system run more efficiently. Great guy and he was in and out in about an hour. I would definitely recommend Nextgen Mechanical.

    5

    I called NextGen Mechanical when our hot water tank went out. Joel was extremely fast to respond and was very helpful with recommending the perfect replacement. He was out the same day after hours to get us hot water again. Joel was extremely professional and very productive. He had the tank replaced in only a few hours. Joel also did a service on our furnace while he was here because it was next to the tank. I can’t thank you NextGen enough. He went above and beyond for us and we will forever use Joel with NextGen Mechanical for as long as they are around.

    5

    Joel came to our house to troubleshoot an issue with our furnace. He was thorough, honest, friendly, and went above and beyond to make sure everything was working properly. He explained everything in terms we could understand. Excellent communication and affordable service. He’s gained us as regular customers in the future!

    5

    Joel is amazing at what he does and is very knowledgeable and explains everything clearly every step of the way. He’s a family man and knows how to treat his customers and not just “throw parts at it and hope it works” but will take the time to find the root cause of the issue and fix it correctly the first time. Thank you Joel for all your help with keeping my family cool in the summer and warm in the winter! Could not thank you more for taking time out of your busy schedule to help out my family on such short notice when we needed it the most!

    5

    Joel provides great service. He came out the same day I called. He didn't have the part he needed and it was later in the day, but he went to get it and came back that same day to repair the AC unit.

    5

    Joel was fantastic to work with. He was up front and straight when it came to what was needed done on my HVAC. He took the time to explain to me what was being done and answered all of my questions. I couldn’t be more pleased with his work and will most definitely use him again for any future needs.

    5

    Joel arrived promptly, equipped with all the necessary tools and parts. He quickly diagnosed the issue with our boiler and explained the problem in simple terms, which I appreciated. His expertise was evident as he worked efficiently to fix the boiler, ensuring that everything was in perfect working order before he left.

    We will definitely be using Nextgen Mechanical for all our heating and cooling needs!!