Reviews of local pros in Canton, Ohio

We love the attention that you get from family owned small business. Brandon was there shortly after we called, on the coldest day of the year. 🥶 Highly recommended !

Michale Sarras did a great job. Explained to me in detail what was wrong with my unit and had it fixed in a few hours. Cant say enough great things about this companys response time and great employees.

Dylan was very pleasant and helpful. Wonderful experience. Took care of the problem quickly. Very respectful young man.

Dylan was awesome for our furnace tuneup . He explained everything as he was testing and was patient with all my questions. It’s clear that Forquer is an honest family business that takes care of its employees so I’m happy to have them keep coming back twice a year for our hvac maintenance and checkup.

In the worst snowstorm we've had in years, our furnace quit working on Sunday night. I'm glad I decided to call Forquer. Brandon came out within the hour and tried to get us running, unfortunately we had to replace our old furnace so we couldn't get it working that night and were worried about where we would take our kids and dog if we were going to be without heat for a couple days. Brandon called in and told them our situation and they called that night with an 8am appt for an estimate the next morning and they got it installed by 3pm, we were without heat less than 24 hours thanks to the amazing service from Jeff and Nathan. We really appreciated the great customer service from everyone we encountered in our home and talked to on the phone. Price was affordable. The text messages with appointment info, arrival updates and their photos was a nice feature as well. Will certainly use them in the future when needed!

Our furnace began short cycling at 0300 this morning so it had to be shut off. Of course it was in the single digits outside and did not take long for the house to become cold. I called four different businesses that advertised "emergency services" and only 2 got back to me. Forquer Heating and Air had a tech less than an hour away so I went with them. Brandon White was my technician. He did a great job communicating his travel and arrival time on a day with terrible road conditions.He quickly diagnosed our problem and was able to source the part we needed but it was not going to be in until tomorrow (another day I would have to take off work) Brandon made a few phone calls and then after providing me a repair quote-got back into his service vehicle and drove to Canton to pick up the part himself. Mind you I felt bad because it was not a good day to be on the road. Without a word of complaint he was gone, back, and installed the part and got our heat back on. He did a fantastic job and went "above and beyond" in my opinion. Because of Brandon, I now have a company to do business with and will using them for my maintenance plan as well. Thanks again Brandon!

Very professional. Very kind. My furnace went out in the middle of the night. Temperature was minus 1 outside.I called 16 different companies that claimed they were open 24 hrs. Not true I had to talked to AI answering service. Horrible. No one called me back.
But, this company has a real person answering emergency calls and Had A technician out in 30 minutes. I would recommend this company to anyone!

Brandon W. diagnosed the furnace problem quickly. He was able to get the part and repair the furnace within three hours, which was amazing! He was extremely knowledgeable and explained the reason for the repair. He was quick, efficient and very courteous. We will definitely request him for any future service on the furnace.

Cliff Cooper came out to asses why the front of my house was cold. We have split systems in our 100 yr house. He found a bad wire, fixed it and gave me a membership quote too. His service was great, awesome personality, quick to get the job done. All in all a very pleasant experience! Thanks so much.

Nate and DeShawn did a fantastic job. They got my new AC unit installed today. I appreciate everything they did, very professional and cleaned up before they were done. This is my second experience buying from Forquer. They installed my furnace a few years ago. Thanks for everything guys!

Dylan came out tonight when our furnace stopped. Made sure we had heat before he left. Was super friendly. Did a great job!! 10 out of 10 would and will reccomend!!!

Highly recommend Forquer Heating & Air Conditioning! Dylan was on-site within a half hour of us calling. Extremely polite and courteous. He quickly diagnosed the issue and walked me through the situation, ensuring I felt comfortable. No silly up-selling or nonsense at all. Back up and running at a more than fair price. I know I’ll be reaching out to Dylan and the great folks at Forquer for my HVAC needs going forward!

Update: I am super busy and have not had time to respond to the owner but the fact that he attached a voicemail that was left for me that morning just to prove a point is a little annoying. I actually listened to that voicemail after the fact because I didnt know they had called to schedule the quote. Anyways, im glad they needed to attach that to prove a point they called me. And again, I dont have all of the prices in front of me as they only attached one quote and I asked them to email it to me. That Invoice I will attach here but as I stated in my original review, we had to talk them down a grand. So AFTER the fact they updated the price which was still well over priced. Thats fine I understand the business etc but I dont agree with the price as I could buy the same furnace for $2400 and pay for the install. In this case, $8236 - 1899 = still 6301 for the furnace. Why dont you check your records of the ORIGINAL quote given though. Its not worth any more of my time on this to be quite honest but when I have more of a spare moment to depict everything jim said in his email, I will respond. But in the meantime, his email was even belittling by stating I am in the "1%". But you can keep saying this doesnt align with your records. As I said, they left me without heat and charged me for a sunday emergency call to do absolutely nothing when the other company came out next day and replaced my motor for 365.00 when his original guy that came out on Sunday stated it would be 2000+ just to get my heat running. Okay Forquer. Okay. I attached those invoices. 2000 in repairs left me with no heat and the motor was fixed next day because someone CARED and they wanted to get my heat going. It wasnt 2000 it was 365 to REPAIR it .

I called this company to come out because I had no heat. After they analyzed my furnace they told me it was inoperable and needs replaced. This was on Sunday. He said he would have someone come out the next day and give me a quote. I had to call on Monday to see when they would come to quote me a new furnance and water tank. They quote me a little over $10k for the best furnace (1800) of it being a tank . The next best choice was around 9700. We talk them down to 8200. Temperatures were getting real low on Monday. I called another company out that morning to also quote me a furnace and by this point I was upset because I had no heat. The other company actually took the initiative to replace the blower on my furnace so I at least had heat knowing how cold it was going to get. Forquer didnt want to attempt to do anything to get me heat besides price gouge me a quote. We were in an emergency situation and they took full advantage of that. I was quoted $2,000 less for the same exact furnace we were going to get through them. Same 10 year guarantee, same everything. I dont understand how I can go out and buy the same furnace myself for $2400 and then pay for the install. You dont pay that price as I see because obviously you pay a wholesale amount. So $4k plus you are charging for install. Im in sales myself and I understand you are a for profit business but you dont price gouge people like that. I feel taken advantage of in an emergency situation. Of course after I cancel the install its "send me the quote you got so I can send it to the owner" so we can keep going back and forth on these outrageous prices. I dont make thousands on 1 customer in my position. The whole point is to make a living and earn a little bit here, a little bit there. Not make thousands here off every customer and care less if you left them with no heat with no attempt to fix it at all!!! Just oh you need a new furnace its$7400 in total for the install and then we "talk them down a grand" not trustworthy people and a bad way to conduct business in my opinion.

Very professional and courteous! Took extra care of me including use of runners from the front door to the stairway having had my carpet recently cleaned. Very knowledgeable and would highly recommend him!

We had an unusual smell coming from out vent and furnace. Dylan squeezed us in on a Saturday afternoon. He was quick, knowledgeable, and kind. Super professional. Turns out our furnace went bad and it could have gotten dangerous quickly. So grateful to Dylan and the team at Forquer. I highly recommend.

Customer services top notch, very personable did not treat me as another number encourage me to call with any problems. Acknowledge my concerns, address them with me, perform the repair and went over everything that he did And made sure I was satisfied. Also at the very end he encouraged me to call with any other problems love the experience

I needed to get a tune up on my furnace before winter and received excellent service!
When I called in Souad was so helpful and extremely friendly! She walked me through exactly what I needed and was even able to work with my busy schedule to get me an appointment. My technician Nate was right on time and made me feel so comfortable. He was efficient, answered questions and helped to show me what I needed to know. I would highly recommend this company and appreciate how awesome everyone was!
Thank you again!

Corey did a great job fixing our furnace! He went through the necessary steps to diagnose the issue and ensured we understood and were comfortable with everything that was going on. Also very respectful in our home!

Dylan came out and was able to fix my furnace quickly. Took the time to explain everything he was doing making sure I understood why something wasn’t working and what he was going to do to fix it. Even went out of his way to run tests to make sure the furnace was running safe. Highly recommend.

Highly recommend. Great experience. Furnace went Thanksgiving morning - the team sent out a technician at 8:30 am to help resolve the issue before Thanksgiving festivities, which we were hosting. The tech, Dylan, graciously spent over two hours trying to fix our furnace. He laid out our options, which we ultimately decided to get it replaced. Dylan was articulate in what was going on with the current unit, and made us feel confident in our purchase of a new one.

The team came out the following morning and replaced the furnace with a new one. Great service, great pricing, and great crew (especially considering the timing during thanksgiving). Highly recommend. You don't find service like this often anymore.

Michael Sarras to the rescue! Exceptional service from start to finish. I put in a request in google to multiple companies and Forquer contacted me within seconds! Very friendly over the phone. They had Michael sent out, furnace fixed and out the door all within just 2 hours. I have never had something like this go so smooth. House warm, stress relieved!