House Cleaning reviews in Cincinnati, Ohio

Shane did an amazing job on my 3bd 2bth house. He was able to get some deep pet stains out and add some deodorizer as a final touch. I appreciate his friendly personality!!! It added to an overall great experience with top notch work.

Ricky was very kind and efficient. He explained to me exactly what he would be doing and got the job done quickly. Thank you so much, Ricky!

The whole service lasted less than an hour and my upstairs is no more clean than when I called to get service. Whoever clean forgot to get all the animal stains. Not sure how a carpet cleaning company can not get dog pee out of your carpet. I called to ask for a refund and the rude attendant deferred me until tomorrow and there was no supervisor available to help . This is the worst experience of carpet cleaning I’ve ever seen. Buyer beware I’m not sure I’ll even get a refund and we’re completely unsatisfied

$441.92 is definitely not pocket change these days. So it helped having someone like Ryan W. cleaning the vents. He was very nice to have in our home and worked around what we needed.
I do want to offer some perspective to other ppl looking to get this done. I did have to clean towels, sheets, mats, etc. I think that may have been inevitable and is actually imo a nice “witness mark” that the tech was in that area actually doing something. So imo definitely be prepared to do a bit of cleaning afterwards. As it doesn’t appear to be exactly a clean type of job even though they are “cleaning”.

The overall experience was excellent. We had our entire home's carpet cleaned for just over $300. The service tech arrived right on time and got right to work. He was very friendly and professional. When he was done the carpet look brand new. We will be using Teasdale Fenton from now on for carpet and upholstery cleaning needs from now on.

The team of cleaners in my home today and were amazing. Ricky and Rashad were very polite and professional. They were efficient and did a great job. Thank you.

We were very happy with our carpet cleaning done by Teasdale Fenton. The scheduling process was easy, they showed up on time (w/a call ahead informing us they were on their way) & the carpets look great. Price was very reasonable. Carpet cleaners were very professional & personable. Would definitely hire them again!!

Your two guys came within the time frame and did a great job cleaning our heat vents and cold air returns! Totally surprised to see the amount of crud they got out, highly recommend Teasdale Fenton. Gave me the quote over the phone without waiting 3-4 days for someone to come and quote the job the schedule.

I called to get my apartment carpets cleaned on Oct. 9th. The guys did a great job, and the carpets look great. The price was a little expensive ($201) considering my apartment is less than 600 sq feet and that’s the whole apartment. I only had 2 rooms and a small hall done. Thank u, Teasdale for doing a great job!!

I am very impressed! 12 year old carpet in a household with 2 adults 3 kids and 2 dogs.

You even lifted stains from the previous owners!

I wish I would have taken pictures before stepping into my living room.

Someone Needs Too Tell -RENEE- (The Google Review Karen)That her carpet is worn down… I Payed $1,750 A Couple Days Ago For 8 Rooms Being fully sanitized and Scotch guarded, They even got a stain up in a living room where my dog died. These guys were amazing Negative comments towards TEASDALE FENTON isn’t going to ever make me turn my back on those guys

They did a great job on our furniture and all of our bedrooms. We had just purchased a new home, there was wear and tear on the carpet and by the time they got done it looks brand new. Definitely would recommend!

Sally Bolger and her team are amazing. I’ve had carpet cleaning in two different homes and they did a fantastic job. They’re professional, timely and efficient. Highly recommend!

They communicated well and arrived on time. Our technician was very neat, friendly, and professional. The carpet cleaned up even better than I expected. The cost was reasonable and exactly as quoted. I will use them again.

Josh and Ryan did an amazing job today! They were very knowledgeable and professional- answered all of our questions very patiently. And they love dogs so what else could you want! 😊. We are glad to have all that dust out of our ductwork! We would definitely recommend this company.

Great work! The team at Teasdale Fenton did a fabulous job cleaning our carpets and bring them back to life. Their technician was extremely knowledgeable and provided us tips and tricks to keep the carpets looking great! Will definitely use Teasdale Fenton as my preferred provider and will look to use them for other services in the future!

Ryan was awesome! He came out to my place to clean the duct system and was extremely professional and on time even with a freeze warning and below-freezing temperatures. He explained everything clearly, worked efficiently, and made sure the job was done right. I really appreciated his dedication and reliability in such harsh weather. Highly recommend Ryan for anyone needing duct cleaning services!

I have a small area. Very small area. Long living room 2 normal size bedrooms and a hall that is maybe 4 ft. I got a price prior to them coming and when they came to clean they said that it was bigger and then it was going to have to be over $300. I have the smallest place in the community. I very nicely said "well, when I called and gave the person my measurements they said it was going to be the special 3 rooms and hallway for $135 or close to that so I don't want it done If it's going to be doubled in price".. they got upset and started cleaning and the person that was using the carpet cleaner would not even go over anything twice on spots. He was obviously aggravated, did not feel like he should work hard at making my carpet clean because I would not allow them to double the price.. This was extremely disheartening. I was very disappointed in the service and would not recommend them. When we pay $150 for carpet cleaning that still means we should get good service. I had to ask him to please go over a spot or two because he refused to go over it twice on his own decision and then acted put out when he did it. I saw him the whole time cleaning and he did not even make an effort. It was almost like, Well I will show you if you're not going to pay more then we're not going to give you a good carpet cleaning. I couldn't believe it. I would never ask for their services ever again because of the way the person acted.. And I live in a large community. I could have spread their name and told everybody to use them and they would have got a lot of business from me but that one incident ruined it . Isn't that sad. I would hate to be the owner and hear that my workers are working that way.. I hate that customer service in America has gone downhill so bad these days...

CLEAN COUCH DESTROYED YARD 07/17/2025
I had two cleaning technicians come to my home. Unbeknownst to me, they accidentally ran through my newly laid sod yard for about 20 feet. The technicians at face value were very polite. They cleaned the couch. Their cleaning was appropriate, but at no point was I informed of the destroyed landscaping. The destroyed landscaping was not discovered until shortly after they left, and my wife pulled into the driveway. No other cars were in the driveway before my wife and after Teesdale Fenton had left. I made contact with the Corporate Office and was advised that a manager would get in contact with me the next day, as he was out of the office at the time of call. The following day was a Friday and I was not contacted by anyone from the Teesdale Fenton group. The weekend went by and on Monday I made contact with their office again I talked to a what I believe to be a secretary, who told me “yes sir, I remember you had called. I will put you on the top of our managers' list as he is currently in a meeting. But you are the next priority.” The day came and went, and no one contacted me. I contacted them again on Tuesday. I was informed by the lady who answered the phone yes sir I know your situation for my coworkers had been talking about what had happened. I will make you a top priority for the managers. They have been in meetings throughout the day today and are in meetings now. They will contact you. At that time, I asked to be escalated beyond the manager. I was told that initially, the manager I needed to talk to was the manager of the technicians, and he was aware of the situation and would contact me. I politely asked her to pass me on to whoever was above this manager. I was told that was the vice president of the company. I respectfully asked for her to pass my information on to both the technician manager and the vice president she informed me that that would take place. Today is now Wednesday, and I have had no contact still from anyone in the Teasdale Fenton company.

This situation can only lead me to believe that there is one reason for this outcome. That reason is from the top of the company down, there is no pride, ownership, caring, or integrity for their product or customers. They do not care about their customers!. This is a lack of ownership, and the only person that can be held truly responsible for these actions is the owner of the company, he has created an obvious atmosphere where his people do not feel they can do their jobs in a manner that lets them work for the customer. If this is not the case, and I am wrong, then I apologize, but to go an entire business week and not be contacted by anyone, this to me shows that they have a lack of care for the people they are supposed to be helping. I encourage anyone from the company to please take responsibility. Take ownership of your product and contact me. I wish to settle this matter, but at this time, it seems to be impossible to just get a simple call back and acknowledgement of the problem.

**Edit** 07/29/2025

Hello Mr. Prudin,

I sent you an email with my contact information within an hour of your post. Please check your spam filter, as I have still not had contact from your company. Thanks, Greg.

I had our living room and hallway cleaned by Phillip yesterday and couldn't be happier with the outcome! Phillip called to let me know he was on the way and what time he would arrive. Very professional and informative. Got right to work and did a great job! I already recommended Teasdale Fenton to a friend of mine and we will be rescheduling for another cleaning after the new year!!! Thank you for making our carpet look new again!

We had them clean the air ducts in a house we purchased where they previous owners had pets. The smell was persistent and unpleasant. Matt and Darrell were our technicians and did an excellent job. They were fast, answered all my questions, and made sure I was satisfied. Best of all, the smell is gone!