HVAC reviews in Cincinnati, Ohio

Apollo canceled my appointment after I waited 2 weeks for them to come out. Don't do business with this company. They are unreliable.

I could not have been happier with the professionalism and kindness of Mike and Corey who came to work on our air conditioner! Highly recommend Apollo!

So Far Apollo Has Been #1 Out Of All These Establishments. Especially Better, Way Better Than Roto RUDEst. Thank You Apollo. I'm Sticking With You 😁

Called Apollo for an estimate on a ductless heating system. Was told I'd get an email a week ago. I went with a competitor.

He took his time, saved me lots of money almost $1200! He was very very helpful!

Had them come look at my furnace told me I can't run it and need a new one or they could fix it for 4800 got a second opinion from another company 400 to fix the problem will never call Apollo again they straight up lied to me

DO NOT call Apollo
$180 for a 20 min service call for my friends who live in Bond Hill.... even though the invoice reflects they bill $60 for each 15 min increment.

Received an estimate for three “necessary” parts totaling $2400. Called Arlinghaus for a second opinion and all that was needed were 3 mounting screws which they did at no cost.

Called John Matarese with “9 on your side” who came out the next day to investigate - episode airing soon . Call Arlinghaus!

This company ripped off my disabled father. They sold him a new furnace when we had replaced the furnace only three years earlier with a unit that had a 10 year warranty. Buyer beware.

Had a prior bad experience but gave them another chance to do a routine AC maintenance. On the day of the scheduled work they cancel because they have too much work. They could come 3 weeks later and come at me with lots of attitude. Bottom line, they care about their bottom line first and your convenience second. No integrity. AVOID.

My AC is not working, I realize its that time of year with summer. I expected a wait, but what I did not expect was to call them, be told someone would be there within the hour, have someone call me 2 hours later and say sorry we don't have any appointments today, then call a day later and be told I would be called when they have something open, and still nithing. Its been 4 days now. Meanwhile 2 different companies offered to take the job and be here today or tomorrow.

I was disappointed for all the good I've heard about Apollo and all the advertising they have. Even if theyre busy I get that. But the appointment debacle left a rather bad taste in my mouth.

Electrical inspection performed as part of my monthly maintenance program, and the electrician, Neil, did a great job. I told him about some issues we had with a few outlets, and he was able to pinpoint the problem and replace the faulty outlet that caused the problem. Also upgraded two outlets to GFCI where needed in basement bathroom and near bar sink. Very professional and personable.

Just had Jeremy check our system for our fall checkup.Arrived on time. very polite good individual. checked the system thoroughly and timely. made informative recommendations as needed. not pushy. afterwards company sent email as follow up on service.

The company is conscientious of it's customers. They'll call you to set up your appointment. they will notify you the day before to verify time frame. the day of your appointment they will send you an e-mail with the associates picture telling you that he's on his way.(I recommend you sign up for their program so you get a spring and fall check up and discounts and it makes it easier to pay a little each month rather than having to cough up lump sums).

We had great experience with both Ryan who let us know we a situation with our furnace that was real problem health wise and he was able to target the issue quickly and then Jeff came even though he had just finished his shift he came to our rescue and brought us heaters to keep its warm until we had a new system installed. Jeff explained everything clearly and helped us make the right decision for our home.

**BUYER/CONSUMER BEWARE**
I contacted Apollo home heating and air-conditioning company to come out and do a standard yearly maintenance check of my AC unit.
It is to be noted that my unit is working perfectly fine when the technician arrived. No issues whatsoever other than the standard yearly check.
This technician came to my home and allegedly found eight issues wrong with my AC unit. Everything from the blower motor to the evaporator coil. He was adamant on stressing that my AC unit was in such bad condition that it needed to be replaced.
I did not believe this individual for one second because I have my unit serviced yearly and no one has told me that anything was ever wrong or malfunctioning. He stated that my AC cost to be replaced would be roughly $3,200.
I decided to have a second company come to my home for another opinion concerning my AC unit. This company was; Fast Response Heating and Cooling. This technician did a thorough check and evaluation of my AC unit and found absolutely NOTHING WRONG with my AC unit or its performance. He stated that my unit was in good shape.
A word of advice for all consumers. Always get a second opinion of anyone coming to your home that state extreme problems with any appliance. Especially an appliance that has never had any issues.
I would’ve been out of $3,200 dollars if I’d listened to this technician.
Anyone reading this review and are considering using or calling APOLLO for services you may want to rethink your decision. People work too hard today and are struggling to make ends meet to have a company try and scam you out of your hard earned money. BEWARE OF APOLLO!!

Apollo was prompt to come out and the repair tech was very nice. He diagnosed my non functioning AC unit and determined that I needed a new fan motor and a new disconnect box. He provided a quote of over $1500. I felt this was expensive and quickly googled the average estimated cost to repair, which was around $500. I pointed this out and he said Apollo was generally more expensive but offered top quality and service. I felt like I was being taken advantage of so I declined the repair and paid the $79 trip fee. I picked up both of the parts I needed locally for just over $100 and made the repair myself in about 2 hours. Never made these repairs before, but with google/YouTube it was pretty easy. I have no problem paying for service and the overhead associated with the cost of running a business, but this was extremely out of the ball park. Unless it is an emergency and you can’t find anyone else, my opinion is that you should look for another AC repair company.

I had a drained that was clogged .I called they sent someone out that day . Which I was very thankful for . However after the drain was paid and over and even in between times he would try to talk to me about Apollo Home warranty. It went on for hours like 3-4 .i had a furnace put in the same day by a different company we’ve dealt with for years. But the Apollo guy insisted on sitting down numerous times at my kitchen table to sell me on his product . When I’d said NO numerous times!!! Beware out there my friends they’re all over. In a pinch we did . But would love to find someone local reasonable and honest not selling me a home warranty. Work was good I just didn’t like he was looking over every single electric and gas appliance I had trying to find something wrong. That’s what made me mad . And the home warranty.

New furnace/ac installation went great. Had a misunderstanding on a service call later but they gave a discount. So far seems like a legitimate business

This place is a scam! I had a blower go out on my HVAC unit, and they quoted me $1700 to replace the motor. So, I asked them what the breakdown of the part and labor would be and they would not tell me the breakdown. Completely refused.

So, I did some research and the new motor ranged from $250-$350 dollars, and the time that it took them to put the motor is was 15 minutes. 15 minutes!!!!

They are completely unethical. So, stay away from this company. 👎🏼👎🏼👎🏼👎🏼👎🏼

Apollo has installed 2 complete HVAC systems in our home over the years. Their techs are knowledgeable and professional. We highly recommend Apollo.

I had a cold-home issue on a Sunday afternoon. Gave these folks a call on a whim. They were immediately responsive, well- priced, and most importantly-ensured I had a warm home on a winter day. 10/10 would recommend.

Very impressed with their professionalism. They explained all the repair options clearly and completed the work efficiently. I trust them completely