HVAC reviews in Cincinnati, Ohio

Cincinnati Heating & Air Conditioning provided excellent service! The technician arrived on time, was very professional, and fixed my AC quickly. Highly recommend

This team are some of the best folks in the industry.

Great place and great knowledgeable people.

They’re a wholesale HVAC supply house, selling to state licensed HVAC contractors only. Must have an account. No public walk ins.

Always Fast and Knowledgeable service

The best HVAC wholesale supply house on the Westside of cincinnati! Best employees and excellent customer service!

I’ve been doing business with Commercial specialists for over a decade. I’ve never had a bad experience. This is my favorite HVAC supply house in the area

Excellent go to supply house for all my needs. Counter sales associate Holly always goes above and beyond expectations to give me fast reliable quotes and to make sure my order is correct and I have everything I need.

Good people. Bad location. If you are delivering here BE CAREFUL. The warehouse is on the next street behind the office. You have to go up a hill and back into door 1. No so bad getting in. Getting out looks like it will be a challenge. Drop off on the right. Doesn't look like it is possible to turn around. We will see.

⭐️⭐️⭐️⭐️⭐️

Commercial Specialist Distributor is absolutely first-class. Holly at the counter, along with the sales team, is phenomenal. They work hand-in-hand to make sure every order is smooth, accurate, and stress-free. Holly brings friendliness, professionalism, and a sharp eye for detail, while the sales team backs it up with knowledge, quick responses, and reliable support. Together, they make the process seamless.

What really stands out is the way they go above and beyond—Holly and the sales team don’t just push orders through. They take the time to offer suggestions, share ideas, and make sure you leave with solutions that save time and money. That kind of teamwork builds real confidence and trust.

Commercial Specialist as a whole sets the bar high: accurate orders, dependable inventory, and fast turnaround times. It’s rare to find a distributor where both the counter staff and sales team work so well together to put the customer first.

If you want a partner who’s dependable, efficient, and truly invested in your success, Commercial Specialist Distributor—with Holly and the sales team—has earned my strongest recommendation.

Thanks,
Jeff Pelfrey

Customer service is great

This place is actually for day cab delivery very hard backing for sleeper u hav to back in opposite direction but they unload u fast

They care so much about their customers. They will even run other people off the road to get to you . Whatever it takes 👍🏻

Gives people triple rates depending on their beliefs.

Supper help and very knowledgeable!! Give them a call.

Horrible customer service. Would mot recommend him to anyone. I had asked for a 30 min call before coming, he give me a message 10 min before letting me know he is 15 min away. I informed him I was on the way to where he yelled at me

Came out to service my AC unit. Took a look at us (a mixed race couple) and immediately declined the job. Left so quickly we had no idea what was happening. If your home warranty company assigns him, DECLINE HIM IMMEDIATELY! TOTALLY UNPROFESSIONAL!!!

Jared from Savings HVAC was appointed by our Home Warranty company to replace our HVAC system. Jared replaced both the outside condenser unit and inside evaporator coil. He is methodical, knows his job absolutely well and always felt I could trust him completely. I would recommend him for any HVAC job - service or replacement.

READ AND LISTEN TO THE REVIEWS...Jared Ogden who works and co-owns Savings HVAC is the absolute worst; if I could rate this company below a zero I would, as my experience with one of their technicians, Jared Ogden, was nothing short of a nightmare. I had scheduled an appointment with Savings HVAC, and both my husband and I took time off from work to be present during the specified time window of 11 am to 3 pm. Jared Ogden CONFIRMED VIA TEXT that he would arrive at 11 am, however, at 10:20 am, he texted me saying he was 10 minutes away, when I sent him screenshots of the claim window and his own text confirming the 11 am arrival time, he responded rudely, stating, "You might want to get home asap it DOESN'T MATTER what the claim says I can always send the order back."

Appalled by his unprofessional behavior, I called him, only to be met with yelling, rude, and vulgar language, making comments saying, "I know what time it is...don't make me send back this claim..." despite my attempts to explain the situation calmly, Jared remained aggressive and unapologetic.

Feeling uncomfortable and unsafe (called the police just in case) with him coming to my home, I had no choice but to cancel the claim immediately, Jared Ogden's conduct was unacceptable, and he should not be allowed to interact with customers, let alone enter their homes, his behavior reflects poorly on Savings HVAC, and I strongly advise others to steer clear of this company to avoid similar traumatic experiences, read and listen to the numerous negative reviews about Savings HVAC – they speak volumes about the company's lack of professionalism and customer service skills.

Jared came out as my A/C was frozen. He was extremely quick to respond, communication was great, and his expertise allowed for a quick, efficient fix to our issue. If your home warranty assigns Savings HVAC/Jared, trust that you are in good hands.

After a thorough diagnosis with my 24 year old air conditioner, Savings HVAC delivered and installed a new outside condenser and inside evaporator coil. Throughout my experience, both Dave and Ted were educational, honest, and trustworthy. When I experienced a minor issue after the initial install, Ted was back out the next morning to fix my issue. I will recommend Savings HVAC to family & friends without hesitation.