HVAC reviews in Cincinnati, Ohio

Our furnace quit working two days before the single digit cold snap last month. We called JJ Smith HVAC and they were at our house in less than two hours and got out heat working ,

Dakota arrived on time for my appointment. He was friendly and polite. After the cleaning of my AC, he spoke to me about the status of the unit. I was impressed with Dakota and the service. I’ve been a customer for many years and appreciate the quality employees that they hire.

J J Smith has been servicing my furnace and air conditioning for the past 28 years. Totally reliable and knowledgeable. Highly recommend this company!

Furnace quit working. JJ Smith was able to diagnose problem, get part, and fix the issue in 1 day.

Dakota did an excellent job today checking our furnace & installing an air cleaner. He was efficient & patient in helping me reprogram our thermostat which was not working optimally. Thank you!

Good Service, Friendly and Knowledgable!
Dakota has been servicing my furnace for years. He is an absolute gentleman and does excellent work!

My husband was very pleased with their visit. He said our unit was nice and clean!! Very professional. We will be calling back to schedule for our air conditioner. We now have somebody we can trust:)))

Dakota came right on time and got the furnace running again. He was very polite and informative. He told me abt the yearly contract program and I decided to purchase that and he cleaned my furnace.

I've been doing business with this Company for over 15 years. No issues. We have a service contract with them and every service rep that has come to our house has been courteous and has taken great care of our system.

J.J. Smith has been working on maintaining our furnace for years. They are so efficient and reliable. Always doing the best job for your.

JJ Smith is a fantastic and honest family owned business. Their approach is to get your HVAC up and running 1st and only suggest replacement as a last resort. Chris English was our tech and his communication throughout the repair was transparent and honest. If you are looking for an quick to respond and quick to repair your HVAC system, give JJ Smith a call.

We had an issue with our heater. Bryce came out and fixed it. He was fast, knowledgeable and easy to deal with. We would highly recommend him.

Dakota Lamb from JJ Smith Heating and Cooling did a fine job servicing the Aprilaire humidifier on my furnace.
He made sure that the humidistat, humidifier unit and waste pump all worked correctly with no leaking before he left.
He did a professional job and was easy to work with.

My furnace broke. They came out the day after I called to take a look and diagnose the problem (which was fine, it was not cold). My control panel was bad and they needed to order a new one. It would take a few days to get the part in but they set up my heat to work until the part could be delivered and they could come install it. The repair was quick and everyone I dealt with was very knowledgeable and friendly. Will definitely use and recommend in the future when needed. Thank you !

Called on Saturday morning for furnace repair and they called back within minutes and since it was not a true emergency I said to wait till Monday. Called Monday morning and set up time for same day. Chris the technician that came was very friendly and knowledgeable and was able to fix my problem quickly. Experience was top notch from start to finish.

We were long overdue for a new HVAC system and I was completely satisfied with J.J. Smith. I trust the experience of the owner and he provided several options on his quote. The install crew showed up on time, prepped the areas throughout the house to avoid a mess, worked as quickly as possible and finished with a full walk through of the new system, filters and wifi thermostat setup. I will definitely recommend them to neighbors and friends!

While we were out of town our daughter called indicating the Thermostat wasn’t working. Called JJSmith and they responded in less than an hour. They had determined the cause and replaced the T’stat quickly and had the heat running in less than an hour. Great Job!

They installed an Aprilaire 620a bypass humidifier and removed the Aprilaire 800 steam humidifier that was sucking an OUTRAGEOUS amount of electricity. Dylan was great! He arrived promptly, was very courteous, got the old unit out and the new unit in, and charged a very reasonable price despite the job taking longer than expected and needing a few more materials than expected.

I called on Saturday morning because I had no heat. They came and discovered I needed a part that theydid not have. They tried to get the part but was not successful. Bryce, the technician was so helpful. He left and returned with heaters. Bryce was so unhappy that he coild not fix the. problem that day. I am so lucky to have JJ Smith for maintenance. Julie you also deserve a 5 star.

Knowledgeable and always reliable!!! Own Grammas Pizza in Eastgate-both our furnaces (dining room and kitchen) went out on 20 degree day. Andy and his crew came immediately to get them working and resolving the issues when parts came in. Andy even went out of his way to custom make a replacement part that would have taken 6 weeks to get. Very satisfied, kept us from losing dining room/bar customers and keeping staff happy. I highly recommend them.

Outstanding, knowledgeable, prompt, reasonably priced service! Chris was excellent in explaining needed furnace repairs. They saved us on a cold winter day. I will continue to choose JJ Smith and recommend them to anyone. Thanks for the great work!