HVAC reviews in Cincinnati, Ohio

Darrin Lawhorn, who installed our water heater, is highly unprofessional and disrespectful. He was rude on the phone (even just in answering his phone), and refused to come check on my water heater that is visibly leaking. Will never use them again.

This guy came trying to rip my mom off, he almost got her with his country accent and lies. He was trying to charge her 9k to clean and replace coil in a 3 ton unit. I got the whole unit replaced inside and outside for $5900. Call others before you use this company. They out to get people.

I called the number for air conditioning help. It was a 90+ degree day, my a/c was on the fritz. I called at 7:30pm. They said they would be on site between 11 and 11:30pm. Andrew called at 10:30pm, arrived at 11:10 pm. He had driven from Sharonville to Covedale!!! Got right to work, found the problem, put a new condenser on, fixed!! Cold air coming through the vents. Friendly, polite, knowledgeable. Highly recommended.

We have used Westside Heating and Air for over 4 years. They installed a new Heat Pump 2 years ago. Service is incredible. I recommend this company to all my friends. I do a lot of research before I hire a service company. Your search should stops here.

Darrin came by this evening --no extra fee for emergency - got our air conditioning back to normal prwttp quick. I found him honest and straightforward. He explained why he was doing what he was doing.

GREAT SERVICE ESPECIALLY FROM DARRIN WHO WENT ABOVE AND BEYOND TO HELP OUT A FRIEND OF OURS. WE WOULD DEFINATELY RECCOMMEND THIS COMPANY TO ANYONE IN NEED.

He was here on time, and he stayed until the job was done, and the air conditioning is working great, only took 5 hours, if I had any further problems then I would contact him again!

I have a rental property on the west side and called these guys in a pinch when the house's A/C unit was acting up. They came out THAT day and recommended a full cleaning and did not try to sell me a compressor or new unit like every single other company around. Their price for the "tune up" was better than just a visit from other companies. The owner himself called me and took my payment over the phone. He is top notch and you should call these guys for any heating and air issue you have. I would HIGHLY recommend them!

Great customer service, Darrin was very knowledgeable about our system, very fast to test and fix , great price on repair, professional cleaning of our AC unit I would highly recommend him and the company!

I'm extremely thankful for the service I got. It was quick, efficient and came in during a crisis. Very professional and I highly recommend. Thank you so much!

Andrew is absolutely outstanding. He couldn’t have been more helpful & kind to us. He was able to come out and fix our unit very quickly, which speaks volumes during this heat wave. Thanks Andrew! Customer for life!

Westside Heating and Air did an awesome job with my new AC and Furnace!

I own an older home on the west side (as most of them are), and the previous owners had a lot of work done by a well intentioned, but not so great handyman. This makes my house a nightmare for professionals who need to do things to code. You just never know what your going to find when you start taking something apart in this house. This went for my AC and furnace as well. The work previously done by the handyman was beyond incorrect. However, Andrew went well above and beyond to fix the previous work on the hvac system and installed the new AC and furnace perfectly, and at a very fair price as well! It feels like a brand new house.

Now if they only did plumbing too 😆

Great service from this company. Furnace went out at 7 PM, called Westside Heating and Andrew was here in less than 15 minutes. He was able to get the furnace running for the night after finding the problem. He ordered the needed part and came back the next day to install it. Top notch customer service,

Called them the other day and Darrin made time out of his busy schedule to come look at my AC unit. I had another company come before him and they wanted to charge me an arm an leg but Westside heating and cooling reasonably gave me a price. Darrin and Andrew know what they’re doing I am very satisfied with the results! Only company on the Westside that I will use.

Andrew handled the installation of our new furnace and AC unit. He was extremely informative throughout the entire process and made us feel comfortable with our decisions. He made sure to check in after each piece was completed to ensure we were happy. We are very pleased with the service and quality of work.

Our A/C went out and we immediately called Westside Heating & Air. We got a call from Andrew within an hour, and he was there the next day. We had a new A/C the following day. With kids in the home, this type of responsive and quick delivery of what we needed was incredible. Andrew and Westside doesn't price gouge, they are salt of the earth people who treat you right. Highly recommend them to anyone who needs honest opinions and great work on their HVAC systems.

Say His Name! Technician Andrew, you really came through for us BRO! We called another company initially who of course cheated us out of our money. Andrew with Westside Heating and Cooling came through! With one call, he was here the very next day! This was after 6 full days of 90 degree weather and zero AC! It was so hot my son gave up on us and moved to my brothers for the summer! Andrew was able to replace our blower motor and also provided a few suggestions on how to best cool the house quickly! Thank you for saving the day, being courteous, timely and professional! 🙌🏾

Andrew is an angel! I am very pregnant and our a/c wasn’t blowing out cool air when we turned it on for the summer. He made it a priority to get here and help us out. He took one look at the hvac system in the basement (which he replaced for me a few years prior and also did a great job) and then went outside to check the a/c unit. He was immediately able to diagnose that the motor was bad and promptly replaced it. He is such a kind man and my dog also loved him because he gave her lots of pets. Highly recommend for any of your heating and cooling needs!

Awesome experience and great customer service with Darrin. My heating issues were immediately taken care of. I know who to call for any heating/cooling issues!

Darrin was able to come out and fix my furnace issues the same day. Was very informative about things to avoid and watch out for. Would call again if I have issues.

The only person I will use now for my heating and cooling needs! The Westside is blessed to have you! Through the years I have found Darrin to be honest..reliable..and his knowledge from experience is irreplaceable.