Plumbing reviews in Cincinnati, Ohio

We’ve relied on Preston & Sons Plumbers for all our plumbing needs for over 15 years here in Cincinnati. During this time, they have handled our annual boiler inspections and cleanings, replaced parts like expansion tanks and thermostats, capped off unused gas lines, and upgraded our plumbing by swapping out old galvanized pipes for new ones. They even installed a mini-split AC unit for us. Every plumber, whether it was Grant, William, or Brandon, has been friendly, skilled, and paid close attention to the details of the job. The professionalism has always stood out, and the work is always done right the first time. I’ve recommended them to neighbors who need plumbing or heating work. In a world where good service can be hard to find, it’s great to have a reliable team who always delivers quality work.

This was my first time calling Preston & Sons Plumbers, and I’ll definitely reach out to them again if I need plumbing help! Right from the start, I got text updates on when the plumber would arrive, which was really helpful. William and Brandon showed up right on time and were very professional. They even took their shoes off before coming inside, which I appreciated. They checked out the two small leaks I had in my copper pipes, agreed with what I thought was wrong, and gave me a clear estimate before starting the repair. They replaced the damaged copper pipes and installed new couplings to make sure everything was secure. They also looked into a water knocking noise I heard and let me know it wasn’t anything to worry about—just a loose bracket inside the wall, no leaks. William shared some helpful tips on how to keep my pipes in good shape for the future. Really happy with the quality of work and friendly service!

i called a local plumber because i saw a lot of good reviews online, and i’m glad i did. grant showed up during some rough weather and was able to figure out my plumbing problems fast. he got everything fixed quickly and was really friendly and professional. later on, i needed someone to check the gas line to my dryer, so i called them again. david came out and did a great job—he solved the problem and even gave me some helpful advice about future plumbing work. every time i’ve needed help, they’ve been reliable, whether it was installing my air conditioning, fixing my kitchen sink, redoing my gas line, or putting in my oven. i’m always happy with their service and will keep calling them for any plumbing needs.

We recently discovered a small leak in a copper pipe elbow hidden in our ceiling, which went unnoticed for a few days and eventually caused the ceiling to give way from the water buildup. We needed urgent help, so we reached out to Preston & Sons Plumbers. Even though it was late on a Saturday, Grant arrived quickly and handled everything with real professionalism. He came up with a clear plan, worked efficiently, and repaired the pipe with no issues. Our water was back on in no time, and the whole repair process was smooth and stress-free. We truly appreciated the fast, reliable service and expert plumbing work.

I reached out to a plumbing company in Cincinnati to have a kitchen sink faucet and a bathroom baseboard heating element installed. Even though I hadn’t confirmed the appointment, Grant showed up right on time this morning, which was a pleasant surprise. I decided to add a bathroom sink faucet installation as well. I already had all my fixtures ready from Amazon. It was great because most plumbers I contacted before insisted on supplying their own fixtures, but this team had no problem using mine. Grant worked efficiently and had everything installed within just a few hours. He made sure to clean up all the work areas before leaving, which I really appreciated. While he was here, Grant also noticed that one of my furnace zones wasn’t working properly, something my wife had pointed out during the winter. Even after I put in a new thermostat, the zone kept heating non-stop. Turns out, she was right and I should’ve called a plumber sooner! Grant went out to get the right part and fixed it up for us. I’m really happy with the service and will definitely call them again for any plumbing or heating needs.

tanner and his crew did a fantastic job repiping our home. i got a few quotes from other plumbers, but tanner offered the best price and had the smartest solution. he figured out that the new pipes could be run inside the house, not underground like they were before. our home has a flat roof, and the old plumbing from years ago had all the pipes outside underground, which made it take a long time for hot water to reach the bathrooms and kitchen. after tanner installed everything inside, we get hot water right away. if you want quality plumbing work and fair prices, definitely go with preston & sons plumbers.

After recently moving into my new home, I was really happy to find a reliable plumber. I reached out to a few places, but Brandon responded right away. At first, I just needed a new hose bib installed on the front of my brick house, but I also ended up finding a leak in my kitchen. Brandon and Grant came out quickly and worked efficiently, making sure to keep me updated with helpful tips and advice along the way. They were friendly, professional, and gave me a fair price. Brandon even followed up the next day to make sure everything was still working well. I’m very satisfied with their service and will definitely use them again for any plumbing needs!

I've had to reach out to this plumbing team in Cincinnati a few times for urgent plumbing issues, and every time, it’s been easy to get in touch and even book same-day service. The plumbers are knowledgeable and quick to give an estimate. Grant came out today and fixed a leaking pipe in my crawl space in just a few hours—he replaced two failing joints and a damaged pipe, getting everything running smoothly again. When my old water heater stopped working, David gave me a quote for removal and a new tankless installation that same day. The work was done neatly and efficiently, and they explained great long-term care options. Make sure to look after your plumbing, but for any urgent needs or bigger jobs in Cincinnati, I’d definitely recommend calling these plumbers.

If you ever get Grant as your plumber, consider yourself lucky. I had a plumbing emergency late at night, and he answered my call right away. I sent him a video of the problem, and he quickly told me what steps to take to keep my home safe until he could arrive. Grant promised to be at my house first thing in the morning, and he actually showed up even earlier, calling me when he was on the way. When he arrived, he pulled up in a spotless, professional plumbing van and was dressed like a true plumbing expert. We discussed the issue, and he did a thorough inspection of my garage. Grant was able to spot the problem immediately and got everything fixed quickly. He even checked in with me a few times afterward to make sure everything was working well. Grant is very friendly and clearly knows his trade inside and out. I highly recommend this plumbing company and suggest you ask for Grant if you need help.

I needed some plumbing work done at my home in Cincinnati, so I reached out to Preston & Sons Plumbers for a quote. They were able to send Grant out the very same day, which was a huge help since it was a Friday afternoon. My water heater had a gas leak and I also needed the pressure regulator valve replaced on my water line. Another plumber I called wanted to charge almost $2600 for the same job, but with Preston & Sons Plumbers, the total cost was only $1600, saving me nearly $1000. The work was done quickly and professionally, and everything has been working perfectly since. I’m very happy with the whole experience and will definitely call them again for any plumbing needs. Highly recommend their services!

Absolutely top-notch plumbing service! As someone who works in construction, I know a bit about home repairs myself. My elderly parents had a tricky leak coming from the drain connected to their second-floor bathroom. The water was dripping down inside the walls and floors, creating a real mess in the basement. I called a local plumber, and Tanner showed up right away. He quickly figured out that the leak wasn’t coming from upstairs like we thought, but from a hidden spot in the wall on the first floor, behind the kitchen, dining room, and family room. Tanner managed to reach the broken pipe fitting through a small opening—he really went above and beyond, even working in a tight space. He cut out and replaced the damaged part, and left the wall repair so neat that I can easily finish it myself. This plumbing crew really knows their stuff and handles repairs with care and precision. I’m already planning to have them check out the sewer drain at my own house next. I highly recommend them for any plumbing work!

I recently needed a new water heater, so I reached out to Preston & Sons Plumbers after finding them on a trusted list of approved plumbers for heat pump water heaters. A technician arrived just a few hours after my early morning call. Tanner checked out my old gas water heater and explained that it was time for a replacement. He clearly explained the pros and cons of different water heater options, which made it easy for me to choose a hybrid electric heat pump. Tanner also helped coordinate with an electrician so I could get the right 240v connection set up. The installation was finished the very next day. Both Tanner and William were professional, polite, and made sure to clean up everything before they left. They also took the time to explain how to use my new water heater. I highly recommend this company to anyone needing plumbing services!

After moving to the area, I had a tough time finding a plumber who really understood hydronic systems and hot-water boilers. Most plumbing companies I tried before didn’t seem to know much about these systems. Luckily, I called this company and got connected with William and David, who were both very knowledgeable and professional. They handled my boiler maintenance quickly and even came out the same day when I had an emergency repair. There was a small billing issue, but it was fixed right away with no hassle. While their prices for parts and labor are a bit higher than some others, I feel it’s worth paying for plumbers who truly know what they’re doing and get the job done right the first time. I’m happy with their work and will gladly call them again for future plumbing needs. I would definitely recommend them to friends and family looking for reliable plumbers.

Just a couple of hours before my guests were set to arrive for a big holiday dinner, my toilet suddenly backed up and started overflowing. I have a maintenance plan with a service provider, and they quickly arranged for a plumber to come out. The plumber, William, showed up within the hour and immediately got to work. He figured out that tree roots had blocked my drain line and fixed everything in about 30 minutes—just before my first guests arrived! William was friendly, professional, and didn’t hesitate to help, even on a holiday. I truly appreciated how he handled everything so quickly and efficiently, especially after other plumbers weren’t available. The service was excellent and really saved my day!

We had a plumbing emergency at a private estate in Cincinnati, and they responded right away. As the caretaker, I had to act fast because the homeowners let me know the septic system was backing up into the house. I called for help, and Brandon arrived quickly. He was courteous and made sure to explain each step of the repair. He fixed the problem fast and handled everything professionally. Brandon also gave helpful advice on how to avoid similar issues in the future. The owners were very satisfied, and the price was fair, especially for an emergency visit late in the day. We will definitely call them again for any plumbing needs.

I recently had a new water heater installed at my home and was extremely happy with the plumbing service I received. From the very beginning, everything went smoothly and the job was handled in a professional manner. The plumbing crew arrived right on schedule and made sure to protect my home while they worked. Grant, the plumber who did the installation, was very knowledgeable. He patiently answered all my questions and took the time to explain how the installation would go, which really helped me feel comfortable with the process. The level of care and attention to detail was impressive—the installation was completed efficiently, and everything looked great when they finished. After the work was done, they made sure to clean up the area so it was spotless. My new water heater has been working perfectly, and I immediately noticed the improvement in my home's hot water efficiency. The pricing was clear and fair, with no hidden costs, which I really appreciated. Overall, I was very impressed with the professionalism and dedication to quality shown by this plumbing team. I highly recommend them to anyone needing plumbing services, as they've definitely earned my trust for any future plumbing needs.

After dealing with a sewer line break and a flooded basement, I’m grateful I found a reliable plumber nearby who really knows their stuff. I called early in the morning and William arrived at my house right away. By the afternoon, my water was back on and there were no more leaks ending up in the basement. I care for my elderly parents at home, so having running water is extremely important for their well-being and daily care. William not only fixed the main sewer issue but also helped me spot another potential water problem in my basement. Before finding this team, I had tried several other plumbing companies, but none matched the level of service and honesty I experienced here. The customer service was excellent, and the plumbing work was top-notch. While the prices may not be the lowest, the quality and peace of mind are worth every penny. If you want plumbing repairs done right the first time and want to avoid future headaches, this is the plumber you should call. I highly recommend them for anyone in need of plumbing help!

I had a leak in my water pressure regulator, so I called a local plumber in Cincinnati early in the morning and sent over a few pictures of the issue. They got back to me quickly—within about 20 minutes—and scheduled an appointment for that same afternoon. Before the plumber arrived, they shared a clear quote for repairing the regulator and also provided a couple of upgrade options. William, the plumber, arrived right on time. He took the time to walk me through the different choices for fixing the regulator, explaining the benefits of either replacing the basic builder-grade part or upgrading to a dual valve system. While working on the regulator, William noticed the old shut off valve for my water heater was also builder grade, so he upgraded it to a better one at no extra charge. My plumbing system is getting up there in age, and William also took care of a few other minor fixes during the visit, all for just a minimal extra cost. He explained each repair and the value of doing it, which made me feel confident in the work. After everything was done, I noticed the water pressure in my house was much better. Great job overall—very pleased with the plumbing service!

when my gas hot water heater started leaking all over the furnace room, i reached out for help early in the morning. tanner got in touch with me quickly and offered to stop by to take a look right away. after checking things out, we agreed on a new water heater, and he even picked up the right tank that same day. early the next day, tanner and his brother came back to handle the replacement, and in just a couple of hours, we had hot water flowing again. this was honestly the best plumbing service i've ever had—the team was friendly, professional, and fast, and they used the latest tools and techniques to get the job done right. i'm really happy with how everything turned out.

My kitchen sink drain was almost completely clogged, so I reached out to Preston & Sons Plumbers early in the morning. Even though I just got their voicemail and didn’t leave a message, they saw my missed call and called me back on their own. I explained the problem, and they said they'd handle it within the week, but to my surprise, they showed up that same afternoon. Brandon and his partner arrived and worked really hard to clear out the drain. They used different augers and kept running the plumber’s snake deep into the line—about 56 feet—until they finally broke through the clog after almost three hours. Other plumbers might have given up and suggested digging up the pipes, but Brandon and his partner didn’t stop until the job was done right. Before leaving, Brandon made sure to ask several times if I was happy with the work. The whole experience was very professional from start to finish. The cost was a bit higher, but the quality and dedication were definitely worth it. I highly recommend these plumbers to anyone in Cincinnati looking for reliable and thorough service.

We had some real trouble with our old plumber—the combo heat and hot water unit they put in for us was a mess and broke down way too soon. Luckily, we found a new plumbing company and everything changed for the better. Grant was the first plumber to visit, and right away we could tell we were in good hands. He really knew his stuff and explained the best way to set up a new system for us. Grant was very friendly, polite, and truly professional, which made us feel confident in choosing this company. A few days later, Grant came back with David and William to install our new combo heat and hot water unit. They handled everything with the highest level of professionalism and friendliness. Our old pipes were running all over the place, but the team streamlined everything, making it look neat and organized. The new setup works perfectly, and we’re so happy with how everything turned out. We’re grateful for all the helpful advice and support from the whole team. We highly recommend this plumbing company to anyone looking for reliable and top-quality plumbing work. The results speak for themselves!