Home Services reviews in Cleveland, Ohio

Kept us posted on his arrivals and did an excellent job on an overgrown lawn. In and out 45 min!
Would recommend!

Lawn looks good. Edged and clean. Great job. 1st time using service. Glad that you stand by your guarantee of excellence.

Buyer beware this is subscription that never ends even if you ask the service person to stop. I was charged multiple times for a mow when my lawn didn't even need a mow. Just another way a company is stealing.

My lawn pro Joe does a wonderful job, quick and efficient and he's particular with my flower beds.

Always did an excellent job cutting the grass and trimming. I highly recommend.

Very nice service. Love the work my pro did. I’d recommend lawn starter to any and everyone!!

Did an excellent job with the lawn while the house was vacant and was waiting to be rented

SCAM! SCAM! SCAM! They charge $50 extra dollars if your grass is even a little high. They have $19 plastered all over there website and then charge extra fees behind the scenes without your consent. Do not go through them there are cheaper places to go!

I recently started using LawnStarter for my weekly grass cutting, edging and clean up, because my former service raised their prices, and it became almost unaffordable as a senior on social security.
The quote was not that much less, but I decided to give it a try for several reasons:
- they do a very good job of communicating with the customer. You have the opportunity to tell them exactly what you are looking to have done and give specific instructions - all through the app on your phone
- I was 'introduced' to Demetreius prior to his arrival, and since I was home when he got there, I was able to go over my instructions and answer any questions
- you only have to commit to 3 cuttings to start; and there is no long-term contract
- your card is not charged until 2-3 days following the service to give you time to review the work (and complain) - and get it right if necessary
- I like being able to pay weekly, again via the app, instead of a monthly invoice; easier for me to budget

Overall, I am happy so far and looking forward to see how the season progresses.

Great job, easy to use app for scheduling and paying

We have had a horrible experience. We just moved from Nevada and bought a home in Lorain. We don't have our lawn equipment yet and signed up for grass cutting, having bushes trimmed and help clearing the back of our property. They quoted one price which we agreed to, and within a couple of days, we were contacted with a different quote that was almost double. There was serious miscommunication between the company and their contractor. We finally decided to cancel all services except the obligation for 3 grass cuttings. They charged our account for the full amount of the services they never performed. We are talking over $700. I see a lawyer in our future.

My first experience was ok, however this time when Jeremy came back he did an excellent job on my yard. I explained to him how I wanted my back yard cut down to my fur baby is in the yard and he remembered and got it just right. Thanks Jeremy.

The worst!!! I received emails confirming the service. Every time someone came out, the acreage didn’t match with what I requested. They ended up leaving and for over a month I kept waiting for someone to cut my grass which never happened because the same issue kept occurring. The absolute worst.

If I could give negative stars I would. Been 11 days I've had 9 different "pros" and 9 different dates yet my lawn hasn't been mowed🙄 This company is just money hungry and awful customer service!!!! They never give you an answer about dates they never give you a reason why they keep switching the pros or canceling on you. This is the worst experience I've ever had with a company, very disappointing!!!

Jayson has been wonderful! Very professional and went above and beyond to make sure my lawn looked nice before he left! Would highly recommend!

He did a good job although I had to call him back because he didn't realize my yard went further than what he thought. Grass clippings were left in the part of the yard he to come back to so it look like I have brown patches and Josip is no longer my mowing guy for whatever reason, so this is one reason why low score and I tipped 20%.

Lawn starter is the best. They gave us professional service. Definitely recommend them

I was happy to have found Lawn Starter. They did excellent & on time work. I will definitely use them in the Fall for lawn & leaf clean up.

The app has gotten better over the years. It lacks the ability to do existing service customization though. For instance I had layed grass seed in my back yard and it wouldn't let me pause service for just the back for 2 weeks to let it grow. The only option I had was to cancel, pause completely, or change crew.
Other than that, it's worth the extra cost for them to sort out the gardener vs me trying to vet people.

Very nice work from Cris Landscaping. First time using LawnStarter services. So far I’m enjoying all of the interactions. From the ease on the site to sign-up to a follow-up call after registering to the pre-contact of my servicer to the work being completed. I’m glad I took the chance.

Always prompt with good communication if schedule changes are necessary. Good work. Good people.