Water Damage Restoration reviews in Cleveland, Ohio

Zach and Kyle were very professional and friendly. They cleaned my furniture so well, it looked brand new when they were done? Thank you for a job well done!!!

I own Cleveland Corporate Cleaning and have used ServPro for decades to assist my clients with their restoration needs. They've always been responsive and professional.

Called Servpro for large water loss. They arrived quickly and did a amazing job preventing any more damages which saved me alot of money. Thank you Servpro for a job well done!

Starting with an after-hours weekend service call to the final touches of cleanup the service was 5-stars. The job was unique; the attention to detail and communication lead to a timely and successful service. Thank you.

The team Servepro sent was great. They took care of the problem. Best part was they were able to get me an appointment in less than 24 hours and arrived on time.

Servpro has been a great partner, and does a fantastic job. Lori has been a great resource when needing help, and the techs are top notch.

I had a pipe burst on the 3rd floor of my building. Mike, John and their team came out promptly. They did an awesome job extracting all of the water and setting up the equipment to dry it up as quick as possible. At a time where urgency is important, they were top notch.

I recently had an unfortunate biohazard incident at our building in which I needed to call ServPro. They responded promptly and cleaned up the area quickly. The staff truly eased the stress of a situation that we were unable to deal with on our own. I will not hesitate to call them again!!

Great experience!! Used Servpro for water extraction services. Super quick getting us on the schedule, great work quality, and customer service.

Servpro was great! Despite multiple teams working on my project, communication to me stayed consistent and anytime I had a question they got back to me in a timely manner.

I have worked with Lori and her team for over 15 years. Always impressed on their service and quick remediation. Professional and knowledgeable on all aspects and efficient commnication.

Great company to work with! Highly recommend..

I’ve been a commercial Property Manager for almost 20 years and have called on ServPro many times. Lori V. has been my ‘go to’ person at ServPro. Lori and her team are responsive and professional. They get the job done with little as possible disruption to our tenants. This is who you’d want to call when you have a serious situation at your property!

When a computer tablet attached to a fabric cubicle divider overheated on a Friday evening, starting a fire that triggered the sprinkler system to release thousands and thousands of gallons of water cascading down a high-rise office building; after you call the fire department, your next call should be to Serv Pro. They are our insurance carriers preferred remediation contractor and is now our preferred contractor too. They came in full force and did not let up until the job was complete. From the hands-on Technicians to the Project Manager to the home office personnel, all were attentive, professional, and easy to work with.

Having been in Commercial Property Management for over 20 years, I learned very quickly that you can always count on Lori V and her entire ServPro Team. Their response time out of the gate is next level! There is no job to big or to small for this team, from major flooding, mold remediation, storm damage. You name it, they can clean it and you will sleep well knowing that all has been taken care of with the utmost care and is 100% clean and safe. Thank you Lori V for your years of partnership!

Having to use a disaster relief company company is never fun but using Servpro of gateway and western lake county is my first and only call. Always quick to respond and easy to work with. From my account rep Lori to the onsite techs everyone communicates well. When Servpro is on site, I know the job is going to get done right the first time whether it’s a flood or mold remediation.

As a Property Manager, I've used ServPro for a number of issues that have occured in buildings. They do a great job and are easy to work with. Lori's help and communication throughout the whole process is amazing.

Servpro of Gateway and Western Lake county continues to perform extremely well for me. I have had the opportunity to use them for work related needs and they react quickly and efficiently every time. I would highly recommend them and especially Lori Vanderwyst. Great job!!!

My concert venue flooded TWICE in 10 days, each time the professionals at Serv-Pro came to the rescue and had me back up and running. Lori was amazing at dispatching her team to get the job done, and they got there amazingly fast. I can't thank them enough for all they did for us. If I could leave six stars I would.

Lori Vanderwyst and her staff are and have always been one of the most punctual companies we deal with. Their thoroughness with every mitigation project from start to finish is unmatched. It’s always a pleasure to make the call know that ServPro with handle each situation with the upmost professionalism.

Lori and the whole team at ServPro were GREAT!!! Their exceptional service was beyond measure! They went above and beyond fulfilling my needs. Thank you to Lori and the ServPro team!

The gentlmen who helped us were professional, up front with cost, very respectful! They followed that up with great work and got the entire area cleaned. This happened on a Sunday to boot so they eased our worry by completing the job quick and ensuring that everything will be cleaned and taken care of. I have worked as a manager for over 24 years and if I had 2 of my employees repensent my business like they did I would definitely would want them on my team and would give them a raise! Thank you for your services!