Home Services reviews in Columbus, Ohio

Brittany did an excellent job! If it's difficult for you to do bathrooms or if you want your whole house to sparkle, call Merry Maids. You'll be beyond happy!!

My husband and I waited too long to hire cleaning services after we had our baby in September. It’s really helped us spend more time focusing on our baby. We really appreciate Ashlee doing a fantastic job cleaning but also, she’s very respectful navigating around the house with my two large dogs and my 4 month old!

Great service, friendly discreet staff! They always do a thorough cleaning even in places we tend to neglect like dusting tops of picture frames & kitchen cabinet doors. Taryn, Tasia, and Sherri have all been wonderful.

Exceptional service. Thorough. Competent. Professional and kind. Highly recommend without question.

Merry Maids was hired to clean a home that had been under construction and needed a move in clean. Requests for cleaning included: Cabinet clean out, Wipe down wood work, window cleaning, bathroom cleaning and any other general cleaning needing done. Only thing left out was the flooring and Master bath if not accessible. First set of maids arrive, they spend 2 hrs doing nothing. I saw them wipe a bit of woodwork down but nothing else. Then they said they were complete and walked off. I took pictures to prove they did not do their job at all. Based on this, I called the company right away to fix this. Jill sent a new maid out on Saturday. The house was empty with the exception of walk thru's, but no contractors or furniture. We walked what needed to be done and what the previous maids did not complete. I gave her direction and she started. I watched her do the windows in my 2 front rooms and some woodwork. She went upstairs for about 10 min (so she did 3 bedrooms and 2 full baths in 10 min???? I think not) and then came back down to the kitchen to start on the cabinets. There was sticky lining residue in them, however It was never reiterated to me that this is not something they handle. After doing 4 cabinets out of my 11 she pulled me a side and stated that she spoke with her boss (Jill) and is not to continue with the lining. This would be an additional charge and they would need to reschedule this cleaning at a different time. Her boss (Jill) had given her direction to finish up her expected cleaning minus the cabinets and then be done. Ok, no problem. However, she just wiped down the outside of the cabinets and left. Never finished any woodwork, windows, bathroom or general cleaning. I saw her clean a total of 5 windows out of my 15. I do have pictures to document all of this as well as time stamps from them. Even after reporting this to the company (Jill & Maria) and showing them the pictures, they did not care at all. Their response was the job was complete and I am to pay full price. Seriously. They refuse to say their was any fault on their end. At any given time during this cleaning, I had 3 - 5 adults present who were flabbergasted to see her walk off. They were all expecting a clean home. All are willing to give their statements to the company as well. I had to find a last minute independent cleaner to finish the job. They did amazing and their price was great. No shortcuts or fibbing from them. Merry Maids (Jill & Maria) refuse to make this right at all even though they stated they did. However my house spoke for itself. See pictures below

There were a few tasks that were overlooked by the cleaner. I called and left Jill a message. She responded via text that an upgrade would be necessary for the missed items as those are considered deep cleaning. The website lists what is included and I sent her this info. She never responded.

I would highly recommend this service! Na'Liyah was friendly, efficient, and detailed. 10/10

Merry maids participates in a program that does some free cleaning for cancer patients. Our cleaner did a great job and did more than we expected.

Can't believe I waited so long to call MM. An exceptional experience. So grateful. 60+ hour weeks and 3 pets. Needed to call in reinforcements and the peace alone is so worth it. Bianca is a gem!

1st Amy and Bethany showed up to our home, they claimed they could not do certain areas, even though I paid for a deep clean, my bathroom, shower door, floors, half bath, kitchen sink, hallway floors and upstairs trash were off left undone or half done if that. 2nd I complained immediately upon inspecting after they left, because they were in a hurry to get to the next job, sent photos as instructed, was told I would get a call the next day after my email was read and photos sent. The next day I had to call them. The owner Jill says they decided not to charge me since my cleaning was so unprofessional and incomplete, yet I still have a charge on my card and I do not feel enough in my home was cleaned to justify even a partial payment. This was my 1st experience ever using a home cleaner and I am extremely regretting the choice I made. Now on top of that my husband can't find his favorite popcorn bowl that was in the kitchen and he thinks they may have tossed it. SMH

Very thorough and reliable. Will book again!

Amazing job well done, the home is so clean, and the bedroom is amazing. I will definitely order the clean service again.

Excellent service! My home has never looked this clean. highly recommend Time N Tidy.

Professional and on time!

I had a excellent experience.

Good to work with. Do great work.

True dirt specialists I would say. Nothing like coming home to a clean house.

Tina does a excellent job & thoroughly cleans my house monthly!

Great attention to detail and you can tell owner really cares about his business! The online system is user friendly!

Couldn't be more happy with this service! They are very dependable and do a fantastic job. I would recommend this service to anyone!

Two Men arrived on time, did their job perfectly well and were very professional. They do a fantastic job!