HVAC reviews in Columbus, Ohio

4.6 based on 3037 reviews Back to the listing
    5

    Awesome business. I wouldn't let anyone else take care of our furnace. Thanks so much Rite Temp.

    5

    Called them this morning because my air conditioning wasn't working and they were here within 2hrs and had it fixed. Didn't cost an arm and a leg either. Thank you guys

    5

    Great experience. Saved me 2000 dollars. If you have HVAC issues. Go with them.

    5

    my original review from Bendy and Boris 1964 boris 19645 was a true review after my issues in October and after 3 months finally got to the problem it was an employee that is no longer with Rite temp the lies let me tell you it is too much to put in writing I still was not sure so I reached out to my attorney I got the name and number of the license holder for Rite temp and OMG Rebecca was right this company bent over backwards for all the mistakes of this fired employee made and they made everything right and more Thank you Brent Bob and Rebecca you will always have my business

    5

    Would recommend to anyone and have recommended them more than a handfull thus far, nothing but satisfied, and Im like the 5th family member to get services from them.

    1

    not sure what has happened with this company I used them before and had great service but SHADY comes to my mind my mom passed in August and then my furnace go's out in October come to find out it was 25 years old --- so ok lets replace it I was told it would be 90% efficient once the financing was approved for $3200.00 all of a sudden there was no way to vent it and all kinds of excuses no way it could not be done that way had to go with a 80% I thought well that it is ok at least it is new and I needed a dryer vent anyway so I was told the dryer vent would be done the day of the install and the install is done and no dryer vent so once again every excuse why it could not be done --- double ban board and if it was in the front my side walk and drive way would accumulate ice 3200.00 dollars for the average furnace SHADY JUST SHADY Think twice and please do take time to research what they say this review is in the hope's that they do not take anyone else and complaints with the BBB and Greenscape the fiance company will be filed against them as well good luck and please be careful

    1

    Came out 2 times problem not solved called another hvac company they fixed the problem and said rite heating and cooling was completely wrong ! Rite hvac wants easy fix and hands you a high bill !

    1

    Terrible customer service. I called the owner and he told me to basically screw off he was too tired to answer my call.

    5

    The tech that came out accessed the problem explained what was wrong and gave us a cost efficient solution. The tech was very friendly and thorough. I have recommended them to friends and family and will continue to do so.

    1

    Called and had a technician come check what was wrong with my furnace, he told me what he thought was wrong..said he needed to go talk to his boss and would call me and let me know what they need to do....never got a returned call, so I contacted them and whoever answered the phone was very rude, and still no one has called me. This place is not dependable, if the job is too much tell me, dont just leave someone with 4 children waiting to hear from you!!

    5

    We called when our AC failed, and they showed up super quickly on a Saturday. The gentleman they sent replaced the capacitor or a very reasonable price, and it’s been working perfectly ever since.

    5

    We used them today for a job, love the proffesionalism and the price, they were quick to arrive, and the bill was not frightening! Air conditioner is running fine! - Thanks guy, we do appreciate you!

    1

    I scheduled an appointment & Rebecca was nice & helpful however she was not responsive.I called off of work for a 1pm appointment after not being seen yesterday when I was supposed to. She called and said her brother was coming to me after he ate lunch which was about 12:30 ish. Time goes by then I had to leave to pick my son up etc. she said call when I get home the guys would be ready. I text her to let her know I was headed home. NO REPLY. I called & my calls went to voicemail. It’s in the 90s all week. If you can’t do a job for whatever reason I’ll rather you just SAY THAT!!! rather than waste my time & have me & my baby in the house burning up, THE COMMUNICATION IS TERRIBLE. Games were definitely played & time was wasted. I could have went elsewhere & saved us both the headache. I can’t say if they do good work or not because I never got that far.

    3

    I'm sad writing this review. I called them two years in a row. First time no call back but it was okay because my plans changed. This time I did receive a call back from rebecca. Who was super nice! She told me that Brent would be calling me back and he did. And he was supposed to meet me today. He did not meet me today. So if you see this please call me back I would really like to buy a furnace! Thanks.

    5

    They are always very professional. We called and they came same day, had the ac part in stock, and had the ac running again before the day ends. Plus the price is amazing and the work is outstanding!★★★★★

    5

    Amazing customer service! They really know what they are doing! They were able to diagnose the issue quickly, had it fixed in minutes and made a customer for life! Thank you!

    5

    I LOVE LOVE LOVE this business!!! Friendly, not out to get paid for something that is NOT wrong with your unit. They are honest and very reasonably priced. They also get to you quickly and get the job done quickly. I will use them, this point forward, for all of my heating/cooling needs!!! I highly recommend them!

    5

    They replaced and installed a new furnace in my parents house. Excellent service!! Everyone from the company that worked with us was very kind, helpful and knowledgeable. They ensured to find the right heat pump and furnace, and was able to get our AC going same day! We definitely recommend and are very happy with their service. They went above and beyond to help when our AC went out! Thanks!

    -The Dingess Family

    5

    We talked to a different company Friday and they gave an estimate of over $6400 and said the entire unit needed replaced. We talked to Rebecca on Sunday and her brother was out on Monday. $89 for the call & $190 for parts & services and we have a working unit (that doesn't have a leak like the other guys said). When we do finally bite the bullet and replace the entire unit, we will be calling again.

    5

    Needed a new ac unit as my old one was very old. The tech was extremely nice and very knowledgeable. He even told me that he could get my old unit working again for less than what it would be for a new unit. But it was time for a new one and felt much better about the great warranty the new one has. The tech was so polite while he was installing the unit. He even took time to interact with my dog and my 4 year old son that is fascinated with tools. I truly could not be happier with the experience I had and would put my reputation on the line referring anyone to Rite Temperature. And although I wasn't looking for the cheapest price in town; Rite Temperature did save me hundreds of dollars over the other place I called first. I won't mention their name, but I won't be asking any butlers about heating and cooling service. We actually saved enough that we are going to go ahead and replace our furnace this fall as it is just as old as the A/C and look forward to seeing Landon again. To sum it up: Rite Service, Rite Price!

    2

    I’m very frustrated and sad to have to leave a review like this, but I feel as though our outreach is being ignored. I’ve been calling for two weeks now and not one of my calls has been returned. I am doing this in the hopes that the company steps up, reaches out to me and helps to resolve this ongoing situation. I hope they take responsibility for the services they promised to provide and the gaps in communication we’ve dealt with.

    I am frustrated because this has been our primary HVAC company for years. They’re a lovely family business and I trust that they do the job well and with a focus on quality. I’ve used many contractors and this is one I trust. I just wish things were more organized.

    Rebecca, Bob and Brent are all wonderful to work with. But this time, for whatever reason, things have not gone smoothly at all. They were hired to swap out a condenser for a min-split. I had the condenser and new lines. They started the job. While we hit a few snags, which happens, we were happy to be flexible. I even agreed to a higher price to deal with the issues. But there’s been a major breakdown for some reason. I don’t know why. Now the project has been sitting for two weeks with nothing happening and no communication. They even mentioned maybe they could give me a recommendation of someone to finish the job. That hasn’t even come.

    I just want go be on a pathway to having this finished. Please call me back!