HVAC reviews in Columbus, Ohio

Very pleased with the service I received from Cardinal! Price was fair, work was done quickly . Matt explained the underlying cause of my problem, and gave me a several options on how to fix it.

Had an appointment that they obviously didn't want to take due to where my house is. They set me up an appointment anyway, they called when I was on the phone and I called them right back at two different numbers, but they didn't answer, then when I did get a hold of them, told me they had moved on to another call after 5 minutes and couldn't get to me for at least 2 weeks. Never dealt with such unprofessional people. If you don't want the job say so at first don't leave in the cold for 5 days and then make up some lame excuse. Complete unprofessionals.

U$75 for 10 minutes of service... Didn't even have a gas leak detector... And did not even look into the burners, not to mention cleaning them... If you want someone with damped rag to clean your furnace, call them. Talk about lack of basic services...

Matt came out on 2 hour notice at the end of the day and fixed our problem with the thermostat; and did a thorough safety check on our old furnace while he was at it. Very conscientious and professional!

Been our heating and cooling company for several years. Prompt, reliable and friendly service. Trust them to give us the bottom line and never recommend something we don't need; in fact, often offer us options to help our systems run more effectively/efficiently and put the time in to discuss pros and cons of those options with us. Recommend their yearly service plan - well worth it!

Matt was quick, communicative, and really helpful. He gave us exactly what we needed and didn't try to give us any run around. He also was considerate in discussing his protocol for maintaining social distance! We will definitely use Matt and Cardinal again.

I called "Cardinal Heating & Cooling, LLC." for the first time today, a freezing cold Saturday, because my furnace had stopped working. The phone was immediately answered by the owner Matt. With in two hours of the time I called "Cardinal Heating & Cooling," Matt was at my house… and with in 35 minutes of the time he arrived my furnace was up and running again! I could not have been more satisfied with the prompt and courteous service that was provided to me, or, by the way Matt pinpointed the problem and got right to fixing it.
I gave "Cardinal Heating & Cooling" a five star rating because I was impressed by the skill level exercised in detecting the problem, because it was fixed properly, because they are professional, because they were available to me when I called, because they were prompt in getting here, and because they were honest by fixing just what needed to be fixed!

Cardinal Heating & Cooling LLC did amazing job by locating the problem and fixing it within 45 minutes. Needed new thermostat & equipment control module since it was wireless. They got the job done at a reasonable price. Would hire them again.

I called Cardinal Heating and Cooling on Mother's Day in the evening and left a message about my air conditioner not working. I received a call back very quickly and an appointment was made for Monday between 9 and 10 a.m. They showed up at around 9 and found three problems which were fixed in a timely manner and at a reasonable price. I recommend this company and give them an excellent rating.

Cardinal Heating & Cooling was recommended to me by our local hardware store (Beechwold Hardware). Like always their recommendations are always great. This was the best experience I have ever had with an HVAC company in Columbus, OH. I would 100% recommend them if you want top notch service and most importantly honesty.

Excellent service. I knew what the problem was(bad capacitor) but could not get a replacement unit in a timely fashion. Matt from Cardinal came out the same day and replaced the failed capacitor unit. He knew what the problem was. Reviewed my system since it is 21 years old. System still running good and additional services not needed at this time.

If you are looking for a honest diagnosis of your HVAC system Cardinal is that company. Twice we have had him out both times he gave us options and understanding about our concerns. Companies unnamed just tried to sell us a whole new system. Cardinals integrity is much appreciated, thanks Cardinal Heating!

We have an older air conditioner unit that had a slow leak. Matt installed a freon leak stop in our unit, and it is working perfectly now. He did not need to add additional R-22 Freon the last 2 Spring check ups.
I would highly recommend Cardinal Heating and Cooling.

Cardinal Heating & Cooling was the 4th heating & cooling company to come to our home to assess the situation with our non-working heat pump, The first 3 recommended replacing the unit which ranged in price from $4700 to $7500. One company did say it might be able to be fixed, but would cost roughly $1000 to $1400.
Cardinal Heating and Cooling was at our home for about 30 minutes checking the unit and running various tests. The gentleman recommended at this time to go with a repair that included a $25 part and a minimal labor cost. The unit is working fine now! When we do need to purchase a replacement unit, we will definitely use Cardinal Heating & Cooling! A great company with integrity!

Can't say enough about Matt and Nick. Spoke with Matt about replacing our old furnace and ac. He was very through in his explanations, gave me recommendations, and completely answered all my questions. The day of install he and Nick stayed all day to finish the work and it was done with precision. I am completely satisfied with the furnace and the installation. Will recommend this company to anyone looking for the best!

This is the second time we've had Matt come fix our AC unit. My husband likes him because he hasn't pushed us into just buying a new HVAC just because ours is old but he is still really honest about the condition of our old AC unit. This time, Matt added a part to help our AC start up better, replaced a different part, and cleaned the unit. He was very informative, friendly, timely, and well priced.

Cardinal Heating and cooling installed a Lennox system (furnace and heat pump) in 2010. Have had absolutely no issues with the unit. Needed some minor service recently. Called for an appointment and had service /repair the very next day. Took 30 min to identify and resolve the problem which turned out to be more of a user error than an equipment issue. Would highly recommend Cardinal for all heating and cooling installs and repairs. Thanks much!

Called Matt at 8 am during the hottest week we've had in several summers and he was here an hour and a half later. Simple $50 part and he had it diagnosed and fixed and was gone 20 minutes later. We've had him out a few times over the last 8 years. The first of which, Atlas Butler told us we'd need a whole new furnace, called Matt for a second opinion and it was a simple inexpensive fix. That was 5 years ago. 10/10 would highly recommend!

This is the second time I have used Cardinal Heating and Air Conditioning for my furnace over the last 6 years. Matt is always there right away. Very reasonably price and always very descriptive about every stage of the work he is doing. He is very informational on service recommendations in the future. I would never think of calling anyone else for my heat and A/C needs.

We had our AC stop working overnight and called Cardinal the following morning. They sent someone over that same day to implement a quick fix that carried us through the weekend, then came back the following week to do more extensive repairs. The technician (Matt) offered us a variety of possible solutions and thoroughly explained the pros and cons of each. I would hire Cardinal for any future repairs and would recommend them to others.

Matt is amazing! We have an older furnace that other companies told us we HAD to replace, and didn't even attempt to fix. Matt worked us in to his busy schedule, and was able to get it back up and running within an hour. Didnt give us the run around or try and upsell a new furnace, super honest and truly looking out for the customer. We will only be using Cardinal moving forward for our heating and cooling needs!