Plumbing reviews in Columbus, Ohio

Holden was a very good gentleman who completed the quote and set a time to complete it promptly next week. The quote was very reasonable!
Holden at Doc Thompson completed the work on the water main valve in a timely way! They are easy to work with and the quality of work is the best I have had! Thank you!

I would like to express my gratitude to Scott for flushing my tankless water heater. I highly recommend Doc Thompson Plumbing and encourage others to request Scott's services. He is an exceptional individual and a true professional.

Just wanted to let you know I had a memorable encounter with one of your drivers today. Apparently, my refusal to turn right on red was simply too much for him to bear — because next thing I know, he’s honking like he’s auditioning for a marching band and then giving me the ol’ one-finger salute as we cruised down the next block together.
Now, I totally get it — we all have our moments behind the wheel. Maybe he just needed a snack or a coffee refill. But since your company name was proudly displayed on the truck, I figured I’d share the experience in the spirit of good-natured feedback (and traffic therapy).
No hard feelings — just thought you might want to give him a gentle reminder that your brand looks a lot better with all five fingers in the air.

Jacob P Did a great job coming into our home? We were having issues finding what pipe might be leaking or going into our septic pit. I like how he solved the situation in finding it out. He was knowledgeable and transparen't with us about it. He gave us options on how it can be fix. It shows that he actually likes his career and his craft. I highly recommend requesting for Jacob. P to assist.

Holden evaluated our plumbing issue quickly and made recommendations to resolve it once we receive needed parts. Richard has also done plumbing and gas work for us. Both technicians are top-notch. This company serves our home plumbing needs very well.

Friendly, clean, good service fixed just what needed to be fixedI’m

Came out right away. Very knowledgeable. Made sure the problem was resolved.

Great customer service and incredible attention to detail which is always appreciated!

Daniel was very knowledgeable figuring out the problem and researching different options.

Horrible they charged me 96.00 to push a button Will definitely not use this company again would give 0 stars if I could

Friendly, quick & efficient service call. This company is a bit more than a few others however, you do get what you pay for…

These guys are very professional and top notch will always use these guys for all my plumbing needs. Thanks again.

Josh was extremely helpful in diagnosing and fixing the issue of our tankless water heater… AFTER HOURS. Unheard of these days.

Daniel was great. He was professional and competent. Solved my issue right away.

Jeremy was great and got my maintenance needs taken care of quick. Thanks!

Great friendly fast service!

Great job! Communication and response was outstanding. I received a message two hours before they opened. Thanks!

Daniel was awesome today, super friendly. Was in and out in no time. Highly recommend.

Best experience I've had with a plumbing company. Prompt, professional, courteous, and took the time to explain the problem and how to fix it. Thank you Alex for getting me on the schedule so quickly, and thank you Daniel for getting the work done.

Absolute disaster experience!! Not sure why AOSmith uses them to do their warranty work. Will communicate with AOSmith my displeasure!!

Daniel was very polite and efficient at replacing the shut-off valve for my house . It was also done at a very reasonable cost