HVAC reviews in Elyria, Ohio

Thank you very much Stevenson Service Experts for the excellent service on 10/19/24 and a special thank you to the Technician Mackenzie Baca for your excellent yearly service on my furnace. He was very friendly, professional and efficient. He is certainly excellent at his job.

Randy did an excellent job servicing my HVAC equipment! He took photos and explained everything to me, including future maintenance I will need. He arrived right on time. Scheduling my appointment was easy and I was able to get an appointment quickly! I will definitely call Service Experts next time!

Dwayne R. and Andy F. arrived when they said they would. They were courteous and friendly. Dwayne told me about the maintenance+ membership which I accepted. This saved me the trip costs. They could not get the part that was needed for my furnace but Andy returned the next morning with the part and completed replacing the pressure switch. These service men called before they arrived at my home which I appreciate.

We had a great experience with service tech Sam Yeaman! He was on time, checked both our furnaces, was knowledgeable and courteous. We have been using Service Experts for years and have been very pleased.

Dustin and Randy helped us out with our furnace/AC today. They arrived on time, worked quickly, and went out to get us a new filter because our old one was filthy. They even showed us how to change it. Very helpful and friendly and I will definitely continue working with Service Experts in the future.

We had an issue with our tankless water heater not heating and Service Experts was able to schedule us in the next day. Matt and Sam were great techs. The water heater started back up and they explained the reasons why it may have gone off, and did some preventative maintenance to rule out potential causes. I would highly recommend them.

We are very pleased with Service Experts and have a service contract with them. They call to schedule your appointments, are always on time and very pleasant & accommodating to deal with whenever I call. Our serviceman, Alonzo Hodge did a great job today and spent a long time making sure our A/C was ready to go for summer. He went out of his way to explain things to us and made note of a question I had for the fall tuneup. Highly recommend them.

Another 5 STAR visit from Ryan with Geisel! Did more than expected and handled the business!

The service technician, Justin Wojciechowski, was very professional and courteous.

He was very friendly and he showed he was knowlegeable of the furnace that he was working on.

Jeremy, Matt, Steve and Austin were our professional experts and did an amazing job. They were quick, friendly and took alot of pride in their work. Not only did they fully install a ac unit, furnace and hot water tank in one day (even though we were told possibly two days!)they also took.time to answer all questions and educate us on the products and how to use the new thermostat. The price alone was enough of a selling point, but these guys were amazing in their work and ability. We look forward to their continued maintenance services and we have ready spread their names to family members. Thank you sincerely guys!!

Bill Smith is a consummate professional. Very polite, knowledgeable, and a hard worker.

He was knowledgeable and the problem was solved in short order. A nice young man.

Ben was on time a very professional. Respectful of home with shoe protectors very pleased

Excellent job, very professional. Alonzo is a great tech. Thx for your service. My little sister is in need of his services she will be calling upon him.

Dwayne Robinson definitely deserves the 5 star rating !!
Friendly & excellent customer service

We purchased a new furnace/central air from service experts. Had them out every 6 months for maintenance checks, kept up with everything as we should. Four days ago our AC went out, called them and were told they no longer service our area. They didn't have a problem servicing our area when we gave them a large sum of money to install this unit we currently have. We were just told by a certified HVAC technician that he has NEVER seen anything installed like this before and shook his head. He could not believe "professional" installers actually did this it's so shoddy. Please stay away from this company, I wish I had gone elsewhere and not wasted my money on this garbage.

Matt and Steve did a great job getting our furnace in before the weather got colder. Even installed the AC so everything ran well together. Knowledgeable. Reliable. Friendly. They’re the experts - even with all the old stuff they had to reconfigure for my house.

Very efficient and flexible to get the job done right! Problems were solved quickly and fixed to my satisfaction!

Zackary did a great job. And Geisel responded on the day I called while another company could not give me an appointment for days.

Roy F. was very friendly and professional. It would appear that he really cares about his customers and the company. He was knowledgeable and helpful about suggestions for units future preventative maintenance and protection for the winter. Little gems of information go along way and I appreciate it. I feel so impressed by him that I requested him for my next routine service call. So if you are looking for someone who is a quality individual Roy is the man.