Reviews of local pros in Fairfield, Ohio

We awoke to a flooded basement on day. Called a plumber who recommended Rainbow Restoration to help. Two nice guys came out first walked me through their process. Within no time two additional guys showed up. They cleaned up the water, wet dry wall and carpet. They left very large fan and treated the area to prevent mold. Highly recommend this company. They made a bad day better.

We didn't actually use them, but Dominic came out to look at a job.

He was very professional, he came out and explained what happens when a restoration company come out, what to expect and how to move forward.

I can't say how professional he was. I would refer to them.

Rainbow provides ongoing care for needs resulting from a home fire episode. They are one of the most professional, courteous, friendly companies I've ever dealt with. They are proactive and responsive in their approach to what seems to me an undaunted task. They make me, their customer, happy to see or hear from them. Their customer service is superb.

We had a yearly clean & service check done on our heating systems. Tyler, our service tech, is very knowledgeable about heating systems, and he explained the importance of having regular maintenance performed on your heating/cooling systems -- that it prolongs the life of the systems if you do this. He also provided information about where to install carbon monoxide detectors and why we were having temperature fluctuations around our house. We have always had good experiences in the past with Hill-Air and will continue to use them.

Hill-Air was able to schedule an appointment with us the next day to service our AC unit that wasn’t working properly. Service Tech Chuck arrived shortly after the allotted time window. He was very professional and knowledgeable and answered all our questions. Our appointment was at the end of the day and he never appeared to be in a hurry or rush to get out our door. We prefer working with local businesses in our city and would highly recommend them.

Hill-Air has been my service company for over 20 years. They have kept my system running strong over that entire time, keeping older equipment running at its best. Always prompt and thorough. On my most recent PMA visit, the technician alerted me to a slight carbon monoxide reading at my heat exchanger, gave advice on detectors, and info on furnace replacement which will likely be coming soon. Rest assured that when I replace my aging HVAC, Hill-Air will be the ones I call!

Charged 80.00 to show to my residence. Told my wife that my heater required a part that was 514.00(ignitor). Wanted to charge and additional 108.00 in labor advising her that it required a complete furnace tear down and rebuild. Total cost over $700.00
Went to Wintsel's purchased part for $50.00 did the labor myself in 10 minutes . Total cost less than $55.00
Called Hill to get an explanation, never received a return call.
Just bought a central air system from them earlier in 2019 too.
I won't be doing business and won't suggest business for them. Top pic is Wintsel's, bottom is Hill's

Hire Hill Heating & Air- this company is outstanding. Their level of customer service is above and beyond any other company out there. They installed a new furnace for us and the process was very smooth. Their technicians Chris and Chuck have been very helpful with furnace maintenance. Prices are more reasonable than other companies we checked with. They are fair, honest and very professional.

Our A/C stopped working on the Sunday of Labor Day weekend. I called Hill-Air and the service tech was at my place in an hour. The unit needed additional work two days later and there was no extra charge for the second visit. More than fair and great people to work with!

I am so very pleased with Hill Air's employees. They are all very knowledgeable and conscientious. They have kept my a/c and furnace in good working condition since I have been in my home (2020). The person that replaced Tyler is very nice and told me that he put in a lot of the systems in our community, which makes me feel very confident of his work and that if any Hill-Air person that would come in my home.

Hill-Air is the only company we trust. They are quick to respond to emergencies, and give excellent honest quotes. All technicians that have been to our house have been knowledgeable and extremely helpful. Tyler was last onsite and he did a great job with our routine maintenance. We highly recommend this company to all of our friends and family.

Our A/C unit stopped working and the thermostat was blank. To make it worse, the outside temp was 90+ an extremely humid. Hill Air can the same day a made required repairs and we now have
A/C again. We found the service tech very knowledgeable and personable. The charge was very reasonable considering they arrived on the same day, after hours. I strongly recommend Hill-Air for HVAC needs.

Hill Air technicians are always helpful and knowledgeable from timely installation to bi-annual servicing. Always prompt and courteous. Highly recommended.

The technician called ahead. He arrived in the middle of the time window that I was given when I booked the appointment. He was friendly, polite, and quick and answered all my questions. He made some suggestions for the future since our system is getting a bit old. I was satisfied with the work.

I recently had the pleasure of using Hill Air for a service call, and I couldn't be more impressed. From the moment I scheduled the appointment, their professionalism was evident. They arrived promptly and were incredibly thorough throughout the entire inspection.

The technician took the time to meticulously check every aspect of my heating and cooling systems. Afterwards, they patiently sat down with me to go over their findings in detail. They didn't just list issues; they also provided recommendations on how to address them effectively.

What stood out the most was their dedication to explaining their service plans. They outlined the benefits and advantages of each option, making it easy for me to understand the value they offered. Their transparency and expertise gave me confidence in their recommendations.

Overall, I highly recommend Hill Air for anyone needing heating and cooling work. Their commitment to customer service and their comprehensive approach make them a standout choice in the industry. I will definitely be using their services again in the future.

Hill-Air promptly delivered a superior product. We had both our furnace and air conditioner replaced. The city inspector even commented on how well-done the installation was and that Hill-Air is known for their fine work. Glad I chose them.

Hill-Air completed a very thorough inspection of our Air Conditioning system again this year. Along with self-maintenance and annual cleaning/maintenance by Hill-Air, we've keep our system running for 19 years now! Thank you, Hill-Air!

I needed a complete system (Furnace & A/C). Hill-Air did an outstanding job from start to finish! Jeff & I discussed the options for my house and budget and then Rob & Steve arrived on time the morning of the installation. They worked tirelessly to get my system in & working, plus they took extra care to clean up and not track dirt in the house. The system has been working like a dream since the install back in January! Mark arrived yesterday for a preventative maintenance check on the A/C. He was on time, careful not to track in dirt, and he answered all of my questions about future maintenance. He explained everything that he was checking for and was really professional. I am very pleased that I decided to use Hill-Air for my heating and cooling needs. I would highly recommend them!!

Been a customer with Hill-Air for decades and have always been impressed with the quality of the HVAC equipment they install and the thoroughness with which they maintain them. Their prices are very competitive and, most importantly, as a local company, they are reliable and there when you need them.

Came out to our business and did repair work without providing any estimate - wanted over $1400 dollars for a $100 part for our heater. Customer service was extremely rude and did not offer any resolution. This is the 2nd issue we have had with Hill Air and we will never be using them again. Previously we had been using Hill Air for over 10 years. I recommend picking a different company for your heating and cooling needs, as this one is no longer the same as when it started.

Hill-Air has done an excellent job servicing and maintaining my air conditioner, gas furnace and various accessories of my system for several years now. Their pricing is reasonable. Their office staff is efficient and technicians are top notch.
I would recommend them to anyone.