Reviews of local pros in Fremont, Ohio
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We had 2 service techs, Zach and Chris. Both were very knowledgeable and explained what happened to our oven. We have Miele oven and it is difficult to find service for itI will only use them to service all of our appliances. Responded quickly and very personable techs!
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Very good communication thru process. On time for both evaluation and repair appointments. Technician, Zach is a real asset. Great young man and incredible knowledgeable. Tested everything and cleaned up before he left. Could not be more pleased!
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Chris the repair man was knowledgeable and to the point as to what was wrong with my freezer. Let me know of my options and I appreciated his honesty.
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Andrew was very friendly. Knew his stuff when it came to repairing our washer.
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They did a fantastic job with our oven when we couldn't get anyone else to come out or even respond! Showed up when they said they would and prices were very reasonable. Tech was friendly and knowledgeable about what needed to be done and exactly how to do it. Would use them again 110%
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We had Andrew as our technician. He was wonderful, very friendly and knowlegable. We would definely have this company again. Very pleased with our experience.
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Worse place every. they gave me the wrong diagnostic and want me to pay another 120 for another diagnostic that might not be the right problem again. The owner won't call me back. The person that came to my house didn't put the screws back in my washer nore wear anything over there feet. They rip people off
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The service technicians stayed at my house until 8:00 to get the job done!! They were professional and outgoing! There is no way they wanted to be at my house as late as they were but you would never know it. I would definitely call again for service! The best experience ever!
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Joel did a great job checking the seal on my freezer door. He considered all options to find the best solution for the issue. He was polite, thorough and professional. I would recommend him and his work to others. I also appreciated the polite, efficient and thorough help provided by the office staff when I made the appointment. Thank you
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Called for an appointment for my leaky refrigerator. I was accommodated in a reasonable time frame. Their service was fabulous. The tech was very efficient and professional and they took the time to keep my floors clean. My refrigerator was fixed and parts replaced for a reasonable cost. I loved having the emails and phone calls to keep me in the loop as their arrival time. Thanks Dean and Mr Appliance!
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Chris was very professional and explained everything to me. However, I think that the charge for replacing the igniter on my gas oven was Way too much.
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I recently had the privilege to have Zack. Come in, do a repair on my refrigerator he was extremely organized very competent and just a 5 star representative for this company. I was very pleased with how quickly he solved the problem or resolved the problem and we have parts on the way. For him to finish, but I just wanted to do a shout out for his excellent customer service. And knowledge anyone reading this. Please be advised that the text name was zach
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Very responsive and professional company. Our service technician Zach arrived on time. Very respectful of property, and professional. Diagnosed problem with our ice maker. New one needed. Agreed to quote. Installed within 15 minutes. My only disappointment was the expense.
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Andrew and David were very thorough, explained what the problem was very clearly, very friendly (including with 2 pushy dogs) and gave detailed options on the repair. Looking forward to seeing Andrew again to complete the repair. Very happy with service so far.
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Andrew was great. He was so helpful. He is the best.
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Dean did a great job. Very straightforward with the problem and the best solution. He ordered parts and returned in a timely manner to complete the work. Price was reasonable for the work and parts required to fix our washer. Thanks Mr. Appliance.
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Chris was very knowledgeable and I learned a lot. He knows his job and is very polite and I have full confidence in him if I need a repairman in the future. I will ask for Chris!
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Andrew showed up on time and did a professional job replacing the faulty parts on our dryer even though the old part decided to be problematic in its removal. Very personable tech.
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Zach was our service technician. He sent a text of letting us know when he was on his way. He was very kind, humble and very informative with the work he was doing. I would definitely recommend this company to anyone not wanting to just scrap their current frig and replace with new. I thought the cost was very reasonable also.
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On time! Kept me posted as to arrival. Tech was knowledgable, helpful, and polite. Gave good advice on appliance maintenance. Pricey, but half the cost of buying new and a one year guarantee! Would recommend.
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Andrew from Mr. appliance was very polite came in and finished job quickly but efficiently. Explained everything and was on time. Would recommend him again. The girl at office very nice. Pleasant experience.