Reviews of local pros in Hamilton, Ohio

4.7 based on 982 reviews Back to the listing
    5

    My main line was clogged with a root and some buildup from years of use. Jeremy fit me into an already full day and took the time to hydrojet my line. Problem solved! The root is gone, my line is now clean, and no more worries about my drain backing up. Jeremy and Mike were respectful, professional, and charged a fair price for their work. If you need hydrojetting done give them a call!

    1

    Fixed a water line and forgot to flush the line afterward resulting in our water softener being ruined, dirt in all of our faucets, toilets, water heater. Very unprofessional. Lied to me about how much water should be in the water softener (see photos). Save yourself a headache and have someone else do it right the first time.

    5

    They came the same day I called and did a great job. My bathroom was backed up and if you flush toilet it backed up into tub. A Mess. The main clean out drain outside had to be cleaned out. GREAT JOB GUYS and Thank You so much. They are reasonable also. Not rip offs like everyone else

    5

    Jeremy responded to my plumbing emergency within an hour. Placed his camera in my hole and located my clog. He cleaned me out real good and now all is moving as it should! A++ Service!

    5

    Finally!!! A Plumbing Company that didnt break the bank!
    I had a total reconstruction of my kitchen and had the entire water system moved to the other side of the kitchen, not to mention I kept having a drainage issue in the basement which they fixed once they found the problem!
    Something I thought was going to take a couple days was done while I was at work.
    The people were very courteous, clean and efficient! I now have a plumber that will take care of it all and I would highly recommend to anyone who has issues!
    The estimate was free and was well worth it TRUST ME!

    Thanks again guys I appreciate it!

    5

    I called True Plumbing and Drain Cleaning because my sewer was backing up in my basement. They told me they could fit me in the same day, but due to the amount of work they had scheduled, it would be later in the evening. It didn't matter to me, as long as they could help me. Which they did! They showed up just as they said they would. I'm sure Jeremy had other things he could have been doing, but he went above and beyond to gain a customer. I really appreciated that they came out the same day. I would recommend them to everyone!

    5

    Great work performed quickly and done right the first time passed all inspections with zero problems and pricing was great. Jeremy is a great guy and does great work. Wil use again with out hesitation and highly recommend.

    5

    I called with an emergency on a busy day. Jeremy was quick to respond to my request for help and was at my home within an hour. The issue was resolved and the price was reasonable, especially given his timely response. Thanks True Plumbing!

    5

    I had a problem with my sewer pipe. Jeremy came at very short notice and fixed it. He did a great job. Left the area very clean. I highly recommend Jeremy.

    1

    I called Jeremy Monday just to see if he could come unclog our drains in the basement and outdoors due to flooding. He said no problem and he could probably come Wednesday. Called again Tuesday because we decided to go with his service. He said it wouldn’t be until Thursday now (today), which was totally fine! He gave us an estimated time between 8am-10am today. My boyfriend took off work (a half day) just for him to come out. I call Jeremy at 9:36 today just to see if he was on his way. He asks me what time he told me again and said, “oh yeah I’m backed up from this current job and I’ll be there right after”. Then he asks if he has my address?! Then says he wrote it down somewhere. No problem, I understand it cannot be timed. I don’t hear back so I call again at 11:39am - no answer. So I leave a voicemail saying I am on a time limit and asked when he thought he would be here. I call again at 12:24 - no answer. I then message their Facebook page asking if they can return my calls. I finally decided to call another company and go with them instead. He just called me back at 12:35 and I was so frustrated I told him I’m just going with another company because he gave me an estimated time of 8a-10a and didn’t answer any of my phone calls. I went off of these reviews and how good they were and I wish I didn’t. I would give zero stars if I could. Unprofessional and horrible communication/time management.

    5

    I called True Plumbing and Drain Cleaning to completely redo my bathroom. They put a brand new tub and shower in. Also new sink and flooring. When I called they came the same day to give free estimate. The next morning they were fixing my bathroom. They were done the same day. They were professional prompt and had reasonable prices. I will definitely call Them again!

    5

    Jeremy was great! Were there with in a few hours of my call. Honest and trustworthy, I couldn’t be home while they were there to due to family emergency and am so greatful they could still empty the pool in my basement. They communicated well and kept me updated, highly recommended!

    5

    They installed a new bathtub and did an excellent job. Their workmanship and scheduling were great. There was a little issue connecting the new plumbing to the old (50+ years old) plumbing, but they were able to get it done very well. I recommend them very highly.

    5

    Jeremy went above and beyond to get my tankless water heater installed and the old one out in one day!! Great customer service and complete knowledge in what he is doing. Highly recommend Jeremy and True Plumbing to everyone I know!!! Thank you for your hard work and dedication to a job well done!!

    5

    It was my first time using True Plumbing and Drain Cleaning. I couldn't have asked for better service. I was in urgent need of a Plumber and Jeremy answered my call on his lunch break. He immediately scheduled me for same day service to check the leak in the bathroom. He was able to figure everything out that was needed. He also, scheduled us within a week of time to have a complete remodel on our shower/bathtub unit. Jeremy has been wonderful and extremely helpful as well as reliable. I would definitely recommend him to friends and family and will be using him in the future. Thank you for your outstanding hardwork, Jeremy!

    5

    The brothers at True Plumbing are amazing! I bought my house in April and not a month in, my drain in my utilities closet started backing up. Thinking it was a drain clog they came and cleaned it out for me to find out I had a root problem as well. They gave me a quick cleaning for that too that lasted me about 2 months. When it started backing up again they came with their more powerful equipment and cleaned everything for me. It’s been 4 months and no issues since! They are very nice and they even impressed my parents who were at my house for the second time around. Impressing them is hard to do so great job Tru Plumbing Bros! You accomplished the impossible 😂😉 Also my dogs loved them which was also a plus! 😂 I will definitely be using them for all my plumbing needs!

    5

    These guys came out and fixed our plumbing issue emergency within 30 mins. They arrived on time was very professional. Even took the time out to explain future issues that need resolved & explained the process of everything . I highly recommend them. And will be doing future business with this company!

    5

    Jeremy did great work. He arrived exactly when he said he would (5pm). He was polite and courteous, very friendly from the start.

    We had a clogged drain which we were unable to clear using a snake on our own. He had our drain clogged in a short amount of time. He also replaced our broken garbage disposal. He had everything done in an hour. He double checked to make sure everything was working as it should before leaving. He cleaned up and left things in much better shape than how he found them.

    I strongly recommend Jeremy. He will be my first phone call for any and all plumbing issues moving forward.

    5

    Jeremy and Dan did what they could to cut through the blockage in our sewer. They promised to return with estimates for complete sewer replacement and repair. We are hopeful that they will be able to solve our sewage problem even in the dead of winter with snow & ice on the ground.

    5

    I used True Plumbing 6 yrs ago, and Jeremy was awesome. Last week, I called him back for another job, and he still has fast response time and quality work, and it's affordable. It's hard to find good contractors, but True Plumbing is Top Notch, and I'll definitely use them again!

    5

    Had a waterline leak in my front yard Jeremy and his crew came out fixed our leak and backfilled our yard. We would highly recommended their services. To be honest I really wish I could give ten stars but unfortunately I could only give five.