Home Services reviews in Hudson, Ohio

I would rather be back in Afghanistan than deal with this company. What a joke. Nothing more than a company hell bent on scamming the elderly out of their hard earned money. "LeafFilter" is nothing more than the product manufacturer. All sales, installs, and repairs or lack there of is subcontracted to a subcontractor who will ultimately subcontract the work out. Good luck reaching "Corporate" to resolve anything that WILL go terribly wrong. It's been 18 months since I paid 6k, had two return repair visits, an "inspection" and still not what was promised. I guess it's time to reach out to the states Consumers Protections Agency for resolution.

I have had Leaf Filter gutter guard system for 5 years in New Jersey. The system works beyond any other gutter guards we have had. After recently having my roof replaced I was concerned that the system may have been compromised with debris and activity. Marcos came out and checked all around the gutters, cleaned where it needed, took photos to show me before and after and cleaned up afterwards. I highly recommend Leaf Filter.

Just had an installation of a LeafFilter gutter protection system for my home today. I am grateful to Zach for his beautiful work. He was warm, respectful, patiently answered all of my questions, and went about his job in a professional way. It was clear that he has been well-trained, not only on the technical side, but also on the customer service side. What he pulled off was close to a miracle, as my home offered several challenges, including: a 3-story height on the backside, a slippery metal roof, and solar panels which left very little room for a safe install. Zach used good judgement and solved all of these problems to get the job done by the end of the day. Now I have confidence that my gutters are protected--no more worries, and no more expensive cleanings twice each year. Thanks for sending Zach to my home, LeafFilter--he’s a keeper. (including some before & after pictures)

Installation was great but the next rain proved that there was an area of overflow that lead to a stream coming down on my deck. I called LeafFilter and my issue was seen to promptly by a courteous and professional person and fixed as far as I can tell -- with the bonus of it being covered under the lifetime warranty. What's not to love about that?!

I couldn’t be happier with this company’s performance thoughthe process from the start, when I first called to their customer service team, that took my order, to my end product!! They were fantastic folks to work with!! I would love to recommend them to anyone looking into new gutters for their home or business!! Thanks for listening!

The insurance adjuster noticed "dents" in the leaf filter from a hail storm and they offered compensation to have those pieces replaced. Your representative inspected my gutters and advised that he didn't see any real damage. I told him that insurance was offering to pay for new leaf filter so your representative got on the roof and made a second inspection and still said there was no damage. He had the option to say everything needed replacement but had the integrity to not take advantage of myself or the insurance company!!! That type of service is almost impossible to find in today's business world!

Everything was exceptional. The salesman, to the appointment, to the removal and to the complete install. Totally professional, friendly, caring, great housekeeping, and all work performed was a A++

Thank you for your genuine service!

Our gutter system is worse after hiring this company. Unless you want a second job becoming a gutter expert and given the run around to get your money back, I’d stay away. I’ve tried calling the Leaf Filter support line numerous times and they say they are escalating my concerns, but I’ve gotten nowhere. I called leaf filter after the first rain because our gutters were leaking. I set up service and had to call the support line days later to confirm everything was fixed. So I hired another company to repair our soffit and fascia as advised by our salesman, Luke Person. The other company said there was still standing water and debris in the gutters around where they were working. I requested a removal and refund at this point because the work wasn’t done. I made multiple calls to the support line and was sent back & forth between them and service. After multiple attempts they finally scheduled an inspection. Daniel, regional trainer, showed up to do an inspection for removal & refund and met with my husband. He said he could see that the installation was done improperly and he’d like to fix it for us. He didn’t get on our roof but stood on the back of our deck and said he could tell. We said we didn’t want his team working on our house and we requested a removal & refund. He said he’d write his report and send it over. He said he had a 100% customer success rate. We never heard anything back. A few days later, I called the service dept and was told that he closed the ticket saying we refused service. So I guess that’s what he means by a 100% success rate. We made more phone calls to the support line and we started the process all over again. Daniel gets sent out a second time to inspect for removal & refund. He was supposed to show up first thing in the morning while my husband was home but instead showed up after he left. He got on our roof this time. We have camera footage. Tucker Perkins, operations manager, calls me days later and said Daniel found no issues with our system and that he is unable to refund. I argued that there are multiple issues. Tucker stated that our downspouts must be the issue then. He said they were probably clogged and that that Leaf Filter doesn’t work on downspouts. We talked in circles and eventually agreed to disagree. I was upset as I’ve seen the standing water and debris in our system myself and took pics. Later found in our contract and advertisement that they were supposed to clean our downspouts during install… so guess that didn’t happen either. I called my husband to relay the message and he ended up going on our roof himself. The work was very sloppy and nothing was tightened down or repaired. He takes videos and pics. My husband calls Tucker Perkins multiple times and texts with no answer so my husband drove to the branch. Tucker admits that Daniel repaired our gutter system instead of inspecting it. My husband showed him a video of all visible issues on one part of our gutter system after Daniel fixed it. This conversation went nowhere as well. The next day, there’s a rainstorm. There is major water overflow and more leaks found after Daniel worked on our system. I went outside to verify all downspouts were working. I took pics and videos of all major water overflow and our gutters not working. We still haven’t been able to get our money back despite the money back guarantee written in our contract. I’ve made multiple more phone calls to the support line as well as emails to them. Tucker Perkins, operations manager, and Daniel, regional trainer, are working together to run an unethical business. Yes, I’ve contacted Leaf Filter stating all this to them and we haven’t had any resolution still. We started our initial request for removal and refund on 6/25/25. If you call the support line, they say someone will reach out in 24 hours. It takes days to hear back and the person who calls or emails you will not be able to help you.

Great job

Carpet Pro does good work. Yesterday I had Josh and Perry here for carpet and rug cleaning. When I felt something was missed I called them and Mike H and Alan were here today to check it out and make it right. I would recommend carpet pro services for your home care needs.

Our guy Michael Mauro was so sweet and professional with how he did the job with out water leak. He was very polite and made sure that we knew what was going on. Was quick with his work and was overall a really good experience to have him around. Great Job Michael!

Mike M and Dwayne were fantastic! Carpet looks great and they even helped move a big couch up a couple of flights of stairs. Great guys and great service!! Definitely recommend!

Mike Hazel from Carpet Pro did a wonderful, expedient clean of my 2-bedroom after a recent flood due to a pipe freeze at my apartment that really put me at ease in a stressful moment. Highly recommend.

The Carpet Pro Service offered me great service provided by Mike M. Mike was a hard-worker, professional, and polite. So grateful for his help during this unexpected event.

Steve and Derek were awesome! Derek and Steve really worked hard on our property to get it looking and smelling better than new. Steve and Derek have been here for a few other service calls and have never let us down! Thank you Derek, thank you Steve!

Just an update for anyone interested.
Mike M came back for a hand full of units over the course of the last few months. The carpet is always as good as new when he leaves.

- Service Manager at The Cove

Mike M did a great job! Was very professional and quick. The Artisan looks great after he came and did his thing!

Mike M and Perry, what great guys you have representing your company! I've never had such a positive experience during a catastrophic time.period. They did an excellent job removing the water from my apartment and reassuring me with a spray that fights off potential mold. Thank you for everything!

Mike M. rocks! Can’t say anything bad about his work and professionalism on our property. He is always willing to give 110 percent in his work for our units. We can always count on Mike to help us in a time crunch with turns.

Mike and Mike did a Fantastic job! The carpet turned out Beautiful! They were very nice too! Great Customer Service!
Mary Lou Fields/Property Manager.

I recently had the pleasure of working with Steve and Mike from Carpet Pro Services. I cannot express enough how impressed I am with the exceptional service they provided. My carpets were in desperate need of a deep clean, and Steve and Mike's work exceeded my expectations.

The results speak for themselves – my carpets look like new! The stains and dirt that I thought were permanent are now completely gone. I am beyond satisfied with the outcome and grateful for the expertise.

Moreover, Steve and Mike's friendly demeanor and professionalism made the entire experience enjoyable.

I have been working with Carpet Pro Services for quite some time now and it's clear that they take pride in their work and prioritize customer satisfaction. I highly recommend them for anyone in need of top-notch carpet cleaning services and even more.

Thank you for a job well done!

Mike M was a ten star!! He was extremely professional and handled everything in a timely manner. He was very diligent and detailed with his work. Very friendly aswell! I highly recommend!