Reviews of local pros in Hudson, Ohio

4.6 based on 573 reviews Back to the listing
    5

    Great service and friendly staff. Explained situation and resolved.

    5

    Amie was knowledgeable and professional! Thank you for a great experience!

    5

    I met the staff a year ago. Good people, I recommend them to everyone.

    1

    I can't rate them I had them come for a quote a man came and said they'd get back to to me later that day but no return call. So so far zero stars.

    5

    We have used Hudson Heating for the past 15+ years. They have always been very professional, clean, proficient and courteous.

    5

    HH are truly one of my trusted company's that truly work to make the systems they sold perform as if it were new. They are always timely in their appt's and professional to work with.

    5

    Everyone at Hudson Heating is friendly, knowledgeable and super helpful. I highly recommend them for all your heating and cooling needs!

    1

    Extremely rude on the phone. Hard to work with and not recommend to even call them.

    And your reply shows your dishonesty. I have a house in Mantua. I was very clear about that. Unfortunately you’re dishonest. Which seems to accurate with some reviews here or your listening and communication skills are lacking, which also seems to flow with the reviews here.

    5

    Working with Banjo was a pleasure. He was able to come in and fix our HVAC, which was messed up by another company remodeling our house. During these colder days, it was rough not having heating in our baby’s and master bedroom. Couldn’t be happier.

    5

    Hudson Heating and Cooling is always professional and helpful! Amie is extremely knowledgeable on all aspects of their craft. I highly recommend them!

    5

    Amie and Banjo were easy to work with. Amie was helpful with a couple of issues out side of replacing the furnace. They took the time to answer all of the questions we had. The guys were on time. They were respectful and cleaned up afterwards.

    5

    Both the sales person and installers were very informative, personable and honest about what I needed to do to solve my a/c problem. This was my first time doing business with Hudson Heating and I would recommend them going forward.

    5

    Amie was the greatest! She was very detailed explaining all costs and installation for new hvac. When the guys showed up they went right to work. Experienced and thorough. I couldn't ask for a more professional job.
    Thanks to all at Hudson Heating!

    1

    I had scheduled an appointment because my AC broke suddenly, the appointment was scheduled from 9-12pm however the person showed up at 2pm after I had rearranged my workschedule. Once the guy, showed up, he immediately went to the AC checked the part (all while not telling us what was going on with the unit) and then stated he had to order the part and it was to arrive the next morning. Someone was supposed to come that day to fix it however the part apparently never came and they were very noncommunitive with what was going on. (Still had to pay their 95 service fee :/) Luckily I decided not to pay the whole thing upfront and I am so glad I did not, because they never communicated and informed what was going on or when they could come to fix it. I ended up calling Jackson Comfort Services and went out to buy the part personally and scheduled us to come fix it the day I called them and check if other parts were not working AND waived the fee to come out! DO BETTER HUDSON. :(

    5

    As a resident of Hudson for many years now, I have been very pleased with the service provided by Hudson Heating Company. I have had my main AC/furnace system replaced and installed (Trane) by HHC about 2 years ago and been very pleased to date. I have had several routine seasonal cleaning/maintenance service calls to date. I recently had a motor/capacitor replaced on my secondary 2004 Trane A/C unit and it went smoothly. HHC may not be the cheapest game in the area but I believe fairly priced and with very good service standards. Staff and ownership have always been professional, knowledgeable, courteous and patient with answering questions and explaining what they were doing. Keep up the good work. Highly recommend.

    1

    We have been having problems with our HVAC system and called Hudson Heating Company to take a look at it and let us know what our options are. The woman I spoke to on the phone indicated that our problem sounded pretty bad and that she’d send over someone with a lot of experience with HVAC problems. The person who arrived was obviously inexperienced and was unable to articulate what our problem actually was, much less give us a quote on what it would cost to fix. When I called the heating company a day or two later I was told that no one knew why he was the person to come to our house and that his notes about the visit were incomprehensible (their words, not mine). The person on the phone was very apologetic and promised to send her most experienced person the following Tuesday afternoon. My wife and I shifted our schedules to be home for the appointment, only to be told late that afternoon that the person wouldn’t be arriving after all, despite our having booked an appointment.

    Overall it was a complete waste of $85. We won’t be dealing with Hudson Heating Company ever again.

    5

    Amiee is such a pleasure to work with. She's the main reason we choose Hudson Heating. Their technicians are highly trained for install and service. Reasonable pricing for brand new AC but also if you needed both AC and Heat great bundle prices.

    5

    A technician (Ken) arrived within a few hours after I called. Within an hour he diagnosed my furnace problem. He quoted a reasonable price. The part which was needed to fix the furnace he said would be in tomorrow. Pete arrived the following day with the part and fixed my furnace. Efficient - Honest - Professional - Reasonably Priced. I highly recommend them

    5

    Hudson Heating Company was great to work with. They were on time and thorough with my furnace tune-up and inspection. I would definitely recommend and use them again.

    5

    We have utilized their talents for years, new furnaces , services for AC’s which brings me to this review. Yesterday it was90*+ and we run a B&B and had a full house- the first floor unit was not cooling sufficiently and I flew into panic mode. Called Austin and even tho it was Saturday came within a half Hour AND fixed it - some part he had on the truck and the guests did not whine! Love this place. Very reliable AND talented.

    5

    5 stars for Hudson Heating Company! Our A/C stopped working in Sept. 2018, and our furnace was 27 years old. Buying both a new central air unit, and heating unit for one's home is a big investment that I put hours of research into. I learned that when a company consultant comes out to your home they should go room to room to calculate which unit would be best suited for the size and needs of your home. I also learned it is a good idea to get 3 different company estimates. So we had 3 companies come out to give us estimates. Amie from Hudson Heating Company was the only one who did the room to room calculation correctly. ( The men from the other companies just looked around and did not measure the rooms. ) Amie was thorough and accurate, and took the most time with us. We never felt rushed, and she was great at answering all our questions. A rep from a different company, took out our furnace filter, and then the cover off our furnace. He left without putting the cover back on, and my husband noticed that he had put our furnace filter in backwards! Good thing it was a warm fall day and the A/C was on, and not the furnace! Needless to say we crossed that other company off our list of possibilities! I chose Hudson Heating company as one of our 3 companies to look at in the first place, based on the great reviews and on the review of Amie their comfort consultant, and because I wanted the Trane product, which is what they use. My husband and I felt the most comfortable with Hudson heating, and so we chose them. Amie made a big impression on us. Both on the phone and when she came out to meet us, Amie was so professional. She gets an A+ in customer service! She answered all our questions, really listened to us, and helped us come up with the best plan for our needs. She helped us with the rebate, and the Trane warranty, and so many details that made the whole process easier. We have only good things to say about Hudson Heating from Stephanie who answered the phone, to consultant "A+ Amie," and the professional installers that came on time, and were efficient, polite, cleaned up well, talked us through the new thermostat, humidifier, and care of our new units. Amie also invited us to call if we had any further questions or concerns. We have been comfortable all winter long with the Trane Furnace & humidifier ( air is a lot less dry) and comfortable last Fall when it was 90 degrees on October 8th and the new A/C was working great! We are happy we chose Hudson Heating Company.