HVAC reviews in Lancaster, Ohio
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Had a complete HVAC System installed at my home by Accurate. Their quick response by their Rep. to get me a quote to the time to install was excellent. The two installers were prompt and professional. Overcame some burdens and got the install done in short order, cleaned up all areas and reviewed product info. and Accurate services with me thoroughly. Glad I chose Accurate.
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Ray did an excellent job with communicating the problems with our old boiler and completed the job after a lengthy process with Columbia gas. We appreciate your friendly, professional and prompt service! We haven't gotten a bill yet, so I can't accurately answer those questions but, in past experiences, Accurate is always competitively priced.
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This whole situation was completely bad business. Our furnace failed and filled our house full of CO. 2000ppm to be exact. First call no one showed up. So being mechanical inclined I started checking the furnace out finding out the inside of the furnace had water sitting in it the past 4 years causing the heat exchanger to rust out along with other things. The reason this happened is due to the install tech had the furnace tilted away from the drain 5/8 of an inch off level. I then called and explained what happened and the replacement parts needed. 3 days after originally supposed to be here some one showed up and charged me $109 for diagnostics call. Total BS. 2 days later i was called and told the parts were under warranty but i needed to pay $1034 for labor. So I called service manager who fed me a line of bullshit “it doesn’t matter if it’s sloped away from the drain water sitting in the furnace for years won’t cause this” this was the first red flag this guy must not know water doesn’t flow up hill and water also causes metal to rust. Back to the install error from Accurate. I then called sales guy who sold me from accurate he said get the furnace fixed he will figure it out. They came out yesterday replaced the parts charged me $1290 for 4 hrs of work that was quoted 1034. That was caused by bad install. Please correct your bad business and train your install techs to do better before a family less prepared is affected by CO or some other dangerous situation because of carelessness and bad business on your part. If you have any questions feel free to call me but I won’t hold my breath waiting bc no one ever calls back from accurate
Brandon -
Mike is the best. Service is great and fast. Highly recommend.
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Excellent service. Prompt and extremely professional. Amazing pricing as well. Will only use there services.
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It is amazing company Mike the owner is awesome to work with.Very personable he went into details on everything he installed. Highly recommend the company.
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Life saver. Very professional, came out same day to fix my ac.
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They were very helpful, answered every question I had..fair and honest pricing.....install was quick and professional....highly recommend.
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Definitely will use again and would recommend. Professional, got here in a timely manner and friendly. Thank you guys!
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The best! AC stopped working! Arrived next day, fixed and Perfect. THANK YOU!
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Had to invest in a new heat pump. Very knowledgeable and was at my house fast to figure out this issue. He also installed a new furnance for me 2years ago. I would highly recommend
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i had them come out for a replacement as another Local company said it needed replaced... Bryant Service fixed it for less than $300...as I quoted $4000 from another company. I highly recommend this company.
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They were recommended by a friend
Received same day service for A/C in summer and furnace in winter
Professional and knowledgeable
Issues were resolved promptly and prices are very reasonable
Would highly recommend their services -
Quick service. Personable techs that know what they are doing and don''t charge an arm and a leg. Will be calling again next time I have an issue.
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Had them come out to service the furnace before the winter. They were quick to respond very professional and did an excellent job. I will definitely be using them again.
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Thanks Mike for all your help again, great service, great company.
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We have used this company for several years. They kept our old system running for a very long time but after it hit 23 years old we replaced it and the process was great. Highly recommended.
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Great service, reasonable price
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Did good! Informed me that my furnace was old, therefore couldn’t be fixed. Provided an estimate to replace it.
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Dealt with Bryant for many years. Reliable, always on time, pleasant, knowledgeable, fixes problems without trying to sell you new appliances. Trust Bryant to do the job well.
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Very professional and didn't beat around the bush.The moment they looked at my unit they knew what the problem was and help me out in no time at all. HIGHLY recommend these guys!